1247 Reviews of JARS Cannabis - New River (Rec)
4.8
Quality
4.8
Service
4.8
Atmosphere
Always an amazing experience and vibe when I visit jars on new river! My favorite of all the places! Staff is always top notch! Remembers my name and if they don't know it they make a point to get to know me! I love that! P.s. guy today behind counter curly light hair ... hi ;)
Dispensary response:
Thank you so much for your kind words, and we are happy to hear that you have had some good experiences with us!
December 10, 2025
October 2, 2025
Great staff, neat location, but the quality was definitely lacking. Now, if all you care about is edibles and concentrates, its no big deal, but if you like flower, go somewhere else. Every different "branded" bag I got had the absolute worst trim jobs I've seen since weed has been legal. The 8ths have at least a gram of just loose leaves, worthless smoking if you know any better, so you're honestly getting less bud than you paid for. If you want flower, go somewhere else.
Dispensary response:
Thank you for your honest feedback. 💚 We sincerely apologize that the flower you received did not meet your expectations — quality is something we take very seriously. Your experience with trim and product consistency is important for us to address.
We’ll be sharing your comments with our quality control and product team to ensure our flower meets the high standards our customers expect. We appreciate you taking the time to let us know and hope you’ll give us another chance to provide the exceptional experience you deserve. 🌿✨
October 7, 2025
I love the staff the always treat me as a friend and keep me smiling!! Love it here
Since I moved up to Desert Hills I’ve started buying at this location. This location is recreational only, the staff is always friendly and knowledgeable. I had one issue with a vape and the manager replaced it right away. That’s customer service. It’s become my store to go to.
Dispensary response:
Thank you so much for sharing your experience! We’re glad to hear our friendly and knowledgeable staff have made JARS your go-to spot since your move. We take pride in standing behind our products and making things right—our team is always here to help. Looking forward to continuing to serve you at our Desert Hills location! 💚
August 2, 2025
Great staff,knowledgeable. Always suggesting new product details. Have been a customer here for several years.
Dispensary response:
We are so happy to read this! Thank you for coming by over the years, we really appreciate it and thank you for the shoutout for towards our staff as well!
December 12, 2025
welcoming staff, atmosphere. remodel coming.
December 30, 2025
The Budtender was very courteous & knowledgeable
Budtenders are great
Our go-to place (: always friendly and great deals !
Dispensary response:
Thank you! 🌿 We’re so glad to be your go-to spot and that you’re loving our friendly team and great deals. Can’t wait to see you back at JARS! 💚
October 17, 2025
** -JARS New River-**
¡ Clean atmosphere, great tasting cannabliss !
**-JARS New River-**
Dispensary response:
Thanks for the shoutout! We keep things clean and fresh so you can enjoy every visit—and we’re thrilled you’re loving the flavor too!
October 1, 2025
June 22, 2025
Picked up an online order for two Super Fog disposable vapes last week but one of them was out of order. I called Jars New River and let them know one of the vapes I received wasn't working. They told me to come back as soon as I could so they could take a look at it. I returned as soon as I could that day, one of the managers determined the product was defective then instantly replaced it with a new one free of charge. They were extremely polite and apologetic about the circumstance and resolved it precisely how it should have been resolved which is why they will continue to receive my business.
Dispensary response:
Thank you so much for sharing your experience! We’re sorry you received a defective product, but we’re glad the team at JARS New River could take care of it quickly and professionally. It means a lot to know you felt supported and valued—and we truly appreciate your continued business. Looking forward to serving you again soon!
— The JARS Team
June 25, 2025
Great deals, friendly staff and no wait.
Dispensary response:
Thank you! We’re glad you’re enjoying the great deals, friendly team, and speedy service at JARS. Can’t wait to welcome you back soon! 💚
July 22, 2025
The only shop that I go to good rewards good people
Dispensary response:
Thank you for letting us know, we appreciate you and are happy to have some good rewards and staff!
May 31, 2025
Found a whole bunch of seeds in my pack <3 ! Shout out to OZ :D
Dispensary response:
We apologize for the seeds, but are glad you are happy with them!
April 8, 2025
Awesome staff. I shop here always
Dispensary response:
We are happy to be able to serve you, thanks for coming by!
May 10, 2025
2 days ago
I love shopping for cannabis at the New River location.!
I've been using this place since I moved to Anthem, and I continue to be amazed that they expect you to wall out with a sealed bag of stuff that's supposed to be what you bought. Every other dispensary shows you item-by-item what you bought before it's sealed in a bag you can't see through. And no, I don't trust you to get it right every time and yes, I expect to see what I bought before I get home and fine out it's the wrong order. If you want better ratings and not worst, show me what I bought before you put it into my black bag and before you ask for my money.
Dispensary response:
Thank you for sharing your concerns. We’re really sorry to hear about your experience and understand your frustration. We strive to ensure our customers are satisfied with their purchases and the service they receive.
We appreciate your feedback and will take it into consideration to improve our procedures. Your trust is important to us, and we want to make sure you feel confident in your purchases. Please send any additional details or suggestions to feedback@jarscannabis.com so we can address your concerns directly and work towards a better experience for you.
Thank you for bringing this to our attention, and we hope to have the opportunity to make things right.
July 31, 2024
December 20, 2025
Great price, great customer service!
Dispensary response:
We are so happy to be able to help!
December 27, 2025
Tender Chantel hooked it up and was awesome to talk to!
Dispensary response:
Wow, thank you for your 5-star review! We’re so glad you had a positive experience at JARS Cannabis. We love being part of this community and look forward to continuing to provide you with the best products and service. See you again soon!
December 16, 2024
November 29, 2025
great and reliably workers
Dispensary response:
Thank you for letting us know how we're doing, we really appreciate it.
December 5, 2025
September 2, 2025
Always a great experience with jars Metro very kind staff and very fast . Never had any trouble tops my favorite dispo !
Dispensary response:
We’re so glad you’ve had consistently great experiences with our crew — fast, friendly, and always on point. Thanks for making us your favorite dispo. We’ll keep the good vibes coming! The Jars Team!
September 5, 2025
November 26, 2025
Anakin was amazing! Very helpful!
Dispensary response:
We're glad that Anakin was able to help!
December 5, 2025
I pre-ordered 2 orders & thsy were quickly ready! When I arrived, Thomas at the counter welcomed me right away. He had my orders up feont, paid, was thanked & I left a happy camper!!!! It's refreshing to see good customer service in the world of No customer service!!!! Thank you Thomas & Jars! See you soon
Dispensary response:
Thank you so much for your glowing feedback! We're thrilled to hear that Thomas provided you with such efficient and friendly service. Delivering a smooth and pleasant experience is what we strive for at Jars, and we're delighted that we could exceed your expectations. Your kind words mean a lot to us, and we can't wait to welcome you back for another great visit. See you soon!
June 13, 2024
July 16, 2025
Gosh it's been forever since I've been here I think it's like a year and a half now but every time I come they've always got great service and great specials I love them Mojave shatters five for 60
Dispensary response:
Welcome back — we missed you! 💚 It’s awesome to hear that even after a year and a half, you’re still getting that same great service and sweet deals. Mojave shatters 5 for \$60 is a classic favorite! Thanks for sticking with us — can’t wait to see you again soon at JARS! 🌿🔥
July 18, 2025