Ratings and reviews of JARS Cannabis - New River (Rec)
(8 ratings / 1245 reviews)
4.8
Quality
4.8
Service
4.8
Atmosphere
Always an amazing experience and vibe when I visit jars on new river! My favorite of all the places! Staff is always top notch! Remembers my name and if they don't know it they make a point to get to know me! I love that! P.s. guy today behind counter curly light hair ... hi ;)
Dispensary response:
Thank you so much for your kind words, and we are happy to hear that you have had some good experiences with us!
December 10, 2025
October 2, 2025
Great staff, neat location, but the quality was definitely lacking. Now, if all you care about is edibles and concentrates, its no big deal, but if you like flower, go somewhere else. Every different "branded" bag I got had the absolute worst trim jobs I've seen since weed has been legal. The 8ths have at least a gram of just loose leaves, worthless smoking if you know any better, so you're honestly getting less bud than you paid for. If you want flower, go somewhere else.
Dispensary response:
Thank you for your honest feedback. 💚 We sincerely apologize that the flower you received did not meet your expectations — quality is something we take very seriously. Your experience with trim and product consistency is important for us to address.
We’ll be sharing your comments with our quality control and product team to ensure our flower meets the high standards our customers expect. We appreciate you taking the time to let us know and hope you’ll give us another chance to provide the exceptional experience you deserve. 🌿✨
October 7, 2025
Annakin was very cool and helped me with my double order I made by accident! Thank you Annakin.
I love coming here, always a good vibe with the best staff. Keep it up!
Trevor was very polite and knowledgeable
I left with a smile
Love this place always honest, great deals, and great atmosphere! Love the dusty diamond pre rolls
Since I moved up to Desert Hills I’ve started buying at this location. This location is recreational only, the staff is always friendly and knowledgeable. I had one issue with a vape and the manager replaced it right away. That’s customer service. It’s become my store to go to.
Dispensary response:
Thank you so much for sharing your experience! We’re glad to hear our friendly and knowledgeable staff have made JARS your go-to spot since your move. We take pride in standing behind our products and making things right—our team is always here to help. Looking forward to continuing to serve you at our Desert Hills location! 💚
August 2, 2025
Great staff,knowledgeable. Always suggesting new product details. Have been a customer here for several years.
Dispensary response:
We are so happy to read this! Thank you for coming by over the years, we really appreciate it and thank you for the shoutout for towards our staff as well!
December 12, 2025
Love love love the budtenders ❤️🙏
welcoming staff, atmosphere. remodel coming.
Dispensary response:
We're glad to have everything you need!
January 9, 2026
December 30, 2025
The Budtender was very courteous & knowledgeable
Dispensary response:
We're happy to be able to have some great tenders!
January 9, 2026
Our go-to place (: always friendly and great deals !
Dispensary response:
Thank you! 🌿 We’re so glad to be your go-to spot and that you’re loving our friendly team and great deals. Can’t wait to see you back at JARS! 💚
October 17, 2025
** -JARS New River-**
¡ Clean atmosphere, great tasting cannabliss !
**-JARS New River-**
Dispensary response:
Thanks for the shoutout! We keep things clean and fresh so you can enjoy every visit—and we’re thrilled you’re loving the flavor too!
October 1, 2025
June 22, 2025
Picked up an online order for two Super Fog disposable vapes last week but one of them was out of order. I called Jars New River and let them know one of the vapes I received wasn't working. They told me to come back as soon as I could so they could take a look at it. I returned as soon as I could that day, one of the managers determined the product was defective then instantly replaced it with a new one free of charge. They were extremely polite and apologetic about the circumstance and resolved it precisely how it should have been resolved which is why they will continue to receive my business.
Dispensary response:
Thank you so much for sharing your experience! We’re sorry you received a defective product, but we’re glad the team at JARS New River could take care of it quickly and professionally. It means a lot to know you felt supported and valued—and we truly appreciate your continued business. Looking forward to serving you again soon!
— The JARS Team
June 25, 2025
Great deals, friendly staff and no wait.
Dispensary response:
Thank you! We’re glad you’re enjoying the great deals, friendly team, and speedy service at JARS. Can’t wait to welcome you back soon! 💚
July 22, 2025
The only shop that I go to good rewards good people
Dispensary response:
Thank you for letting us know, we appreciate you and are happy to have some good rewards and staff!
May 31, 2025
Found a whole bunch of seeds in my pack <3 ! Shout out to OZ :D
Dispensary response:
We apologize for the seeds, but are glad you are happy with them!
April 8, 2025
Awesome staff. I shop here always
Dispensary response:
We are happy to be able to serve you, thanks for coming by!
May 10, 2025
5 days ago
love the ppl and deals and Logan was awesome
January 23, 2026
JARS Rocks!!!! I RECOMMEND jARS New River to all my friends.
January 31, 2026
The best place in Arizona to purchase cannabis!
January 6, 2026
I love shopping for cannabis at the New River location.!
Dispensary response:
We love seeing you in!
January 9, 2026
I've been using this place since I moved to Anthem, and I continue to be amazed that they expect you to wall out with a sealed bag of stuff that's supposed to be what you bought. Every other dispensary shows you item-by-item what you bought before it's sealed in a bag you can't see through. And no, I don't trust you to get it right every time and yes, I expect to see what I bought before I get home and fine out it's the wrong order. If you want better ratings and not worst, show me what I bought before you put it into my black bag and before you ask for my money.
Dispensary response:
Thank you for sharing your concerns. We’re really sorry to hear about your experience and understand your frustration. We strive to ensure our customers are satisfied with their purchases and the service they receive.
We appreciate your feedback and will take it into consideration to improve our procedures. Your trust is important to us, and we want to make sure you feel confident in your purchases. Please send any additional details or suggestions to feedback@jarscannabis.com so we can address your concerns directly and work towards a better experience for you.
Thank you for bringing this to our attention, and we hope to have the opportunity to make things right.
July 31, 2024
January 14, 2026
Best bud in Tucson