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Logo for Zen Leaf - Arcadia
DISPENSARY
MEDICAL & RECREATIONAL

Zen Leaf - Arcadia

Phoenix, AZ
4.7(3,442)
1660.0 miles away
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Ratings and reviews of Zen Leaf - Arcadia

4.7
(3 ratings / 3439 reviews)
4.6
Quality
4.7
Service
4.7
Atmosphere
write a review
Reviews 49-72 of 3439
March 25, 2021
d........3

used to like the drive from the far west to hit up LJ but sold to Verano? lol, no thanks and good luck #patientsbeforeprofits

11 people found this helpful
Dispensary response:
Hello damagedgoods.623, we understand your concern. Please know that we are still the same team and that you can still expect the same great service. We are looking forward to expanding our community reach and are very excited for a bright future with Verano.
March 31, 2021
September 11, 2021
Z........s
Verified Shopper

People were friendly. They are every time. Drove down here because they listed multiple grow science half ounce smalls available. Then when I walk in they said they didn’t have any of what I came in for. That’s back to back days I’ve gone to two separate zen leaf owned dispos and wasted my time and money on false advertising. Never had any problems with this dispo otherwise. Just sucks wasting your time for nothing. Not a good way to keep a returning customer happy

Dispensary response:
Thank you for your review Zarus! We pride ourselves on our friendly and knowledgeable staff. Our Grow Science Smalls are in high demand, and sell out quickly. Sorry for your frustration, we hope you enjoy your next experience!
September 15, 2021
March 22, 2023
S........2

Best service

August 5, 2021
r........6

So I just moved this way, kind of, from wayyyy East (Florence) and they basically charge what they want for whatever they get. That's NOT a compliment. I work and now live in the area and The Joint is now my "home spot" for getting my carts. They have everything and more but for personal preferences, their G carts were the price of the 1/2 G carts where I was a few miles away. I forget who helped me the first time, but they were all amazing. From security to checking in and paying and getting checked out, I felt like I was in good hands. I'm from SoCal, spent a decade in Vegas, I know the "real" shops and the ones that will not be there one day soon. The Joint isn't going anywhere unless they simply outgrow themselves. Today, I was helped by Lyric...really? who's cool ass mom named you "Lyric" ???? Anyways, I mentioned how much I liked everything that made The Joint what it is. Sometimes places are OK, decent product, but had that "RAMBO" guy at the door. Or had nice greeting, good bud, but the budtenders were just worried about the tipping jar. Which reminds me Lyric, I didn't forget. My karmic debit is not yet cleared. I legit will only go here if I'm anywhere near the Phoenix area- which is all the time. This is home. I even asked for a job which is on my "to do" list today. I just wanted to make sure I at least let everyone know how amazing this place was. They're super patient and if it looks intimidating or "different", just ask a TON of questions. They're the nicest people in the world. Seriously. And yes, I swear on penalty of death.....and whatever else was in "Pirates....", I didn't get paid to write this. I felt like I at least owed them that. So, see you soon!

Dispensary response:
Thank you for your awesome review rantandrave1976! We are so lucky to have the incredible team we do, and are glad we could give you an authentic and informative experience.
August 6, 2021
May 9, 2021
8........s
Verified Shopper

I used to shop here but there customer service keeps getting worse. They keep hiring people who know nothing. I am a med patient and they stopped being here for us.

13 people found this helpful
Dispensary response:
Hi 88Piyokos! We are always here for the patients! We appreciate your patience with new hires, they are learning and are being trained by the best to be the best!
May 18, 2021
January 10, 2021
C........g

I use to shop here every day almost now I don’t even remember the last time I came here. If imma spend $50-$60 for a 1/8th it’s gonna be cookies. Period. Who in Tempe just has 50+ to spend on a 1/8th probably 1 out of 8 people. Luckily I can afford it but I’m not spending it here if everything else is high! I can’t get a second decent 1/8th because it’s all too expensive. Last time I went in the guy with dreads didn’t seem to even give a crap that I was standing in front of him. He just carried his conversation on with his coworkers not making me feel comfortable at all. So I’ll never come back if the daily deals aren’t better or if the prices stay the same. No reason to come here at all unfortunately

5 people found this helpful
Dispensary response:
Hello crown.theking, thank you for your feedback. Prices are continuing to increase due to testing and now upcoming Recreational rules and regulations. We apologize for the inconvenience! Please know that we are working hard with our vendors to run promotions as much as possible. We will speak with our PCs and make sure that they are always putting our Patients First! Thank you!
January 15, 2021
January 22, 2022
d........r

Finally place with Joel’s lemonade hell ya

Dispensary response:
Hi! We are extremely sorry to hear that your last visit to our Local Joint location fell short of your expectations. We are excited to see that you enjoy our products however, the 3-star rating on our service is alarming. Thank you for leaving this review and providing us with an area to improve on. At your earliest convenience, please reach out to our Support team at support-az@zenleafdispensaries.com and one of our Support Specialists will be glad to further assist you. Thank you in advance for your cooperation and patience, and we look forward to hearing from you soon.
February 19, 2022
June 15, 2021
g........a
Verified Shopper

$65 for an Aeriz eighth, LMAO. But they care about the patients, lol.

12 people found this helpful
Dispensary response:
Hello @gtriska! We do not control prices from other vendors, and our prices are competitive with other dispensaries in the state, sorry for your frustration, hope to see you again!
June 18, 2021
December 2, 2021
P........m

Budtender saved the day.. really appreciated that he let me see and choose the buds. Outside of that id never come here except for the GS drops.. All I had was simple med online pick up and seeing everyone after me get helped before I get called that is so annoying.. not the first time..

2 people found this helpful
Dispensary response:
Hello, thank you for expressing your thoughts and concerns in the form of this review. Here at Zen Leaf, we are open to all types of feedback as it identifies areas of improvement. At your earliest convenience, if you could please forward your inquiry to us at support-az@zenleafdispensaries.com, we would appreciate your time. Understanding more ways that we may improve and what we can do to make your next visit a 5-star will help better our service. Your personal feedback is the vital support that helps continue bettering our customer service. We look forward to speaking with you soon.
December 2, 2021
February 3, 2021
c........e

This was my first trip to the Local Joint. I had signed up for the text notifications for Grow Sciences on their latest drops and they pointed me in the direction of the Local Joint. I called in the morning to confirm that they had received stock, and Sarah was excellent over the phone, going into great detail on which products they had available. I showed up later in the afternoon, and while parking was minimal, they had two separate lines for recreational and medical customers and patients which I appreciated. After check in, Jack helped me go over what was left in stock - I was surprised to see how much was already gone! Word to the wise, if you are looking for GS concentrates, sign up for their drop list and show up early. Jack hooked me up with the FTP special on some GS cold cure rosin - which was absolutely stellar. I'll definitely be back here again!

Dispensary response:
Thank you for the review cccandme! 🙌 This is extremely helpful to us and we appreciate you taking the time to share your experience! We look forward to serving you again soon! 💚
February 4, 2021
October 3, 2021
s........s
Verified Shopper

Everyone is always so nice friendly and welcoming excellent customer service and are always so helpful

Dispensary response:
Thank you for your review Stacyways! We're so lucky to have such an incredible staff that cares so much about our customers and their role in their experience! We appreciate you!
October 4, 2021
June 6, 2021
B........k

Absolutely wonderful experience. will def continue to watch the menu for MUV popcorn quarters it was well worth the trip. Lyric was my budtender and when i asked about the birthday deal she quickly verified that i was eligible and then picked out an AMAZING strain for my free gram. will be coming back fer sure

Dispensary response:
Thank you for your review Budlovingpunk! So glad you enjoyed your experience and our diverse and potent selection of products! See you back soon, and happy birthday!
June 9, 2021
November 19, 2020
c........r
Verified Shopper

The mellow vibe the upbeat tunes the happy smiles seen on the eyes shining even when wearing a mask makes me feel welcome and invited. Each trip in was like visiting an old friend and newly educated I left feeling loved. I am a faithful flower lover and have never been more satisfied with the purple leafy greens grown locally by your shop! The Grand puba by far and away is the best flower I have ever had tasted smelled and felt. Hyper by nature busy by trade I have a hard time sleeping and shutting my brain down this not only helps me do that but allowed me to channel my inner gift and open up my mind to meditation to truly experience the love behind mental healing and awareness. Thank you friends at the local joint this mermaid thanks you all! ❤️🧜🌱

Dispensary response:
Cweinberger, thank you for the wonderful review! We are so happy to hear that our flower is aiding you! 🙌💚
November 28, 2020
January 8, 2021
g........1
Verified Shopper

New supervisor makes up rules when they get good weed. Grow science on 8th of the good stff. Runtz. But you a Can buy all 99 percent of the othe trash weed we got. Unlimited by. Way yall got these bogus growers. 3 years ago all shops had good trees. Yall must be in a plan together rubbing us selling fake weed so we keep coming back. Yall sell 1211 percent thc weed . yall. For 50 dollar yall meed to be fined by the government

5 people found this helpful
Dispensary response:
Hello gball221, we can assure you that our managers do not make decisions without contacting all managers for approval first. It is policy that a limit is placed on specific high demand items such as Grow Sciences to ensure that all patients get a chance to purchase their medicine. We appreciate your feedback!
January 15, 2021
June 5, 2020
m........r
Verified Shopper

I was regularly coming in here 1-2 times a week. Usually have great service and no issues at all. Most of the staff are great to talk to. Very friendly. However, today will be the last I ever go there. The way they handle their customer service when there is an issue is unexceptional. A new young lady with Short black and bright green hair helped me (she may just be new to me; It was the first time she helped me). I ask her a simple question: Why Local Joint does not offer 1/2 oz breaks? She corrected me, which is okay, and said they do but they are completely out of the pre-packaged 1/2oz but they have pre-packaged 1/8th's. I'm thinking, "Okay, Totally understandable! I'll just buy the same strain the 4 - 1/8th's (1/2oz)" Until I found out if I we're to buy it that way, they would NOT honor the 1/2oz price. At this point I ask her why? and she couldn't come up with a reasonable answer and rolled her eyes at me when I asked to speak to the manager. The manager told me the same thing and that I would have to pay extra for them to be in separate bags. I would understand if it was a different vendor and that's the price point the vendor had set it at but this was THEIR OWN FLOWER that they grow. I would even understand, if I was trying to get different strains but that was not the case here. All I wanted was a 1/2oz of the same strain. As the manager said "We just don't offer that" or in other words "We like to rip out patients off." What a disappointing experience and very disappointed on how they handled it.

2 people found this helpful
Dispensary response:
Hello maketnotwar, first off we want to thank you for your continued patronage and honest feedback. We are truly sorry that our explanation was not properly delivered and will take the necessary steps to improve our staff training. That being said, we cannot discount tiered house flower because it is tax free. It is policy to not double discount any products in the store. We pride ourselves in providing the best customer service and carrying affordable medicine for all. We hope to serve you again soon!
June 9, 2020
July 12, 2021
C........s

everything. best dispensary in the ey hands down

1 person found this helpful
Dispensary response:
Thank you for your review Codyellis! We appreciate you taking the time to show us love.
July 28, 2021
April 1, 2021
A........3
Verified Shopper

I love ❤️The vibe of this place! Every time I visit, I have a pleasant experience. The employees are super friendly and always helpful- I definitely recommend local joint to you, and I always recommend to all my peeps! 😉

1 person found this helpful
Dispensary response:
Thank you for the love and referrals AmyE123! 💚
April 2, 2021
March 31, 2021
I........0

Its such a vibe here! i live in chandler and there are several dispensaries near me but i would rather take the drive to the Local Joint! The budtenders are super friendly and very knowledgeable. I will deffinently be coming back and telling all my friends about this gem!

1 person found this helpful
Dispensary response:
Thank you for taking the drive and showing us your support! We love our patients! 💚
April 2, 2021
June 22, 2021
K........o

#1 Flower Dispo in Az for sure. Great staff, great product, great prices!

1 person found this helpful
Dispensary response:
Thank you so much for your review Kaboodleceo! We appreciate you!
June 24, 2021
May 25, 2021
B........d
Verified Shopper

By far the best dispensary ive been customer experience wise. These people are loyal, remember names, treat their customers with white glove service, on top of great daily and weekly deals and specials. Highly highly highly recommend the Local Joint Dispensary. Thank you!

Dispensary response:
Thank you so much for the review Brownkellyd! We truly believe in putting patients FIRST! We look forward to serving you again soon!
May 27, 2021
April 17, 2021
4........e

I really enjoyed my 1st time here an on a 420 weekend it was great. I got a free lit cart an a free 8th of ak1995 which was really fresh an tasty. great outside waiting area too Defi hooked it up. thanks you makiah for making my visit great too.

Dispensary response:
Thank you for your review 420gene! We are so glad you had a great first experience. Defi and Makiah are rockstars!
April 20, 2021
March 20, 2021
C........7

Shout out to Mallory. I was having a horrible day. Stopped in to get some meds to get out of my head and be able to relax a bit. She made great choices. My goal was achieved. Thank you so much. I really appreciated your service and smile.

1 person found this helpful
Dispensary response:
Thank you for your review Char777! We are so happy Mallory was able to help assist you and improve your day! She's a rockstar!
March 25, 2021
December 30, 2021
B........c
Verified Shopper

I live near here so it's convenient.

1 person found this helpful
Dispensary response:
Good Afternoon, we are surprised to see such a low rating for our Local Joint facility from one of our local patients! Staying receptive to our patients' feedback and concerns is how we manage to keep innovating new procedures and even possibly deals for our recurring visitors. If you can reach out to one of our Support Specialists at support-az@zenleafdispensaries.com they would be able to hear out these concerns and suggestions and hopefully help provide you with a more beneficial shopping experience moving forward.
February 17, 2022
October 27, 2022
D........0

Don’t waste ur time there point system sucks and it’s a hit and miss if it’s gunna work done been here on different occasions and only thing they can fix is one transaction for 70 points yea I rather take my money else where cause times are rough and the point system does help but local joint ain’t what local joint used to be it’s wack

2 people found this helpful
Dispensary response:
Hello, there. We appreciate you taking the time to leave this honest review about our Local Joint Zen Leaf dispensary. We are saddened to hear that your points haven't been populating correctly in your account. We would be more than happy to go over this in more detail with you and start working towards a resolution. If you could please reach out to our Support team at support-az@verano.com, one of our Support specialists would be happy to help you further. Thank you for your time and patience.
November 3, 2022
234...144
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