Mapleglen Care Center (Recreational)

This is my preferred medical dispensary in the Rockford area, but there is only one other option anyways. I very rarely have to wait here- the only time I saw a line for medical was on 4/20. I like that they will actually reserve the products in your order right away and keep it set aside for a day, unlike their local competitor. The workers are friendly and tend to be knowledgeable. However, they have a very poor selection. They normally have 15 flower/concentrate options available for medical, and they put different items on the med and recreational menu. It’s tedious to place an order on the rec and medical side- why not just duplicate anything on rec over to the med menu? They also seem to buy a lot more Indica than Sativa.

Went on 4/20 - ill-prepared for parking and staffing. More concerned about food truck than getting customers through. Wish they had put the deals on website before I came. Overall good place but lousy selection of vapes and extract especially sativa dom. Seems they must get a deal on overstock because anything worth getting is gone in a day but there are a bunch that don't seem like they ever move. Staff is overall very good and pleasant - just don't deal with mgmt. Prices better than other dispensary but still 25-40% higher than CO or OR. Need competition.

Best staff and prices in town

Went yesterday & purchased 2 vape pens, 1 works, the other does not. I called them & the guy says for me to email them pics of defective product (difficult to take picture of pen flashing 10 times, no smoke), so I did that best as I could. He then tells me it's a 1 week turnaround time! I didn't see any signs posted about return policy (didn't really pay attention to that when I walked in). I mean who does that? Any other place, if product is defective, they replace it or refund your money! Definitely not what I was expecting on my 1st visit. Will update review depending on the outcome.