I recently switched to Mapleglen and I wish I had done it sooner. I'm kicking myself for not switching sooner.I don't usually ask for help or direction from the employees but they seem knowledgeable and I know Ryan is there if you really need some in depth info.
Pros: Everyone is usually nice and welcoming. I like that they have a nice waiting area even tho I rarely have to wait more than a few minutes. they have a restroom available, comfy chairs and a TV. I like the online ordering option (which is a product hold service) and that you earn points for rewards that you can choose to use how you like. I like that their menu is kept up to date. I like that their prices are pretty good. I really like Wheel Wednesdays, where you get a gift with a $50 or more purchase.I wish they had Freebie Fridays as well so you had another day of the week to get a freebie. Free is always appreciated when you're buying expensive cannabis!
Cons: I wish they had an on site ATM. I wish they had more of a selection sometimes but they are open to requests so ask if they can bring in what you're looking for. Sometimes the menu doesn't have the product info I'm looking for so I have to check the internet for specifics. Info like dosage, ingredients, and strain info on edibles.
I'd recommend Mapleglen.