
Ratings and reviews of Kinfolk Dispensary
(255 reviews)
4.6
Quality
4.7
Service
4.6
Atmosphere
Reviews 1-24 of 255
I love everything about this dispensary. The staff is accommodating, and the strains are phenomenal. Every strain and the quality of products are always helping my mental health — never a disappointment.
Don’t waste your time at this dispensary. This is the 2nd time now where I have placed an order online and then gone to the dispensary to pick up my order, and they tell me they are out. This last time I received a text advising that my order was ready so I texted back with my car info like they request for curbside pickup. No response to that so I circle around multiple times to find parking since they clearly aren’t responding to my curbside pickup request. If you have ever been to Eastern Market, you know the parking in this area is dreadful. So after finally finding a parking spot, I go inside and check in and they have me wait 10 mins to even come back, at which point they advise me they don’t have what I ordered and that their website is not up-to-date. They claimed that they tried to send me a message to let me know but they only sent me a text stating that my order was ready for pick up. Believe it or not, your customers’ time is valuable, Kinfolk!
Instead of using this dispensary, I highly recommend going to Cannabliss DC, which is a black owned and operated dispensary. Every time I go there, I get the best service, they are ALWAYS able to fulfill my order and have successfully mastered the curbside pickup option. They also offer free delivery for orders over $100. Seems so simple, right? Not so much for Kinfolk. DO BETTER, KINFOLK AKA MWC!
Great experience
September 30, 2022
Great customer service!
Very clean, well lit and staff is knowledgeable. Will come back again.
Dispensary response:
Thank you so much for your kind review! Can't wait to see you here again :)
October 4, 2022
I felt very comfortable great customer service, fast and easy. The place was very clean and a cute vibe. The bud that I purchased was cherry chem, a very smooth smoke I instantly melted into my chair and felt relax but I was still able to be productive and get errands done.
Dispensary response:
We are so glad to hear that you had a great experience with us and that you enjoyed your purchases! We hope to see you again soon!
August 30, 2022
Great vibe. Very nice people and environment. They've been knowledgeable and accommodating.
Dispensary response:
Hello there! We appreciate your review and are so glad that you had a great experience at Kinfolk! We hope to see you again soon!
August 30, 2022
The product & selection are fine.
The location is a traffic and parking challenge. I parked on the street North of the dispensary. The parking meters can be confusing and did not work for me so I had anxiety about DC's expensive parking enforcement while I picked up my order.
The price was about 10% higher than the website said it would be. I arrived at shift change and had to endure a wait with a loud mouth patient. I was traumatized by his foul language and boisterous presence. These things made me impatient to complete my business so I was not able to enjoy my clerk's knowledge of product.
Their red box discount system does not work with their daily specials.
Dispensary response:
Good Morning GTSteve,
I understand their were quite a few notes on your experience shopping with us that we would love to address and make certain we are providing you with the best kind of service we are capable of. Parking is something we wish we had better control of. Next time you visit, we will make sure to take $5 off of your purchase in hope to help with parking woes. It is unfortunate that you had to experience a tense lobby due to an irate patient. Our patients come from all walks of life, with many medicinal needs. We're here to support all the needs we can satisfy with our products. However, if there is ever a time you are uncomfortable in the lobby, please get the receptionists attention when they have a free moment, and they will get a manager to work with you. We take the needs of our patients seriously, and wouldn't want to turn you away from being a patient of ours from details we can work around. As far as the price being displayed online, or the redbox discount; if you email us at management@kinfolkdispensary.com we would love to dive deeper into your transaction to make sure you are getting charged the correct price. Let us know if you have any other questions or concerns, and we greatly appreciate you bringing these situations to light.
February 25, 2022
October 9, 2022
Yesterday I picked up my purchases Ashly was welcoming. She greeted me the moment I walked into the door. She was sweet and very easy to talk too. Diamond greeted me in the back and was also welcoming. She was knowledgeable about the product. Her energy was amazing! Matter of fact both ladies had positive energy. I suffer from anxiety the ladies made me feel at ease. The environment all around was relaxing and fun. It was all and all a great experience!
January 22, 2023
First Time here and had one of the Best Experience I've had at a Dispensarie Mirandia Helped me find everything I need Nice Staff Friendly Environment Recommend This Place!!!
March 2, 2022
I never as long as I been going to support all dispensaries seen a hot mess of service. First DO NOT PER ORDER IT DOES NOT HELP IN NO WAY AT THIS PLACE. Next, unlike other locations like (Takoma Wellness) this location if you pick anything on sale you CAN NOT USE YOUR POINTS repeat the dude said ''It's already on sale 40% why your want to use your points'' I was floored unreal where they do that at I guess AT THIS LOCATION KINFOLKS.
If you go to for example Takoma Wellness place your order online like I did early 12 noon so when I get off 5pm I can pick up at the window. They do not say because I pick sale items my total change and I can't use my points I earned. Only KINFOLKS DO THAT CAN NOT USE POINT ON SALES!!! UNREAL!
To me the worst place to have a dispensary in DC. They only take $5 off parking. Its no free parking ($10-$14) you are in the start of downtown DC. Then the wait is so boring long and weird. The dude at the front desk was not a breath of good vibes.
Don't waste your time going to KINFOLKS!! that is a bad look sorry not sorry I mean what I said. The worst in DC to me.
They do not have a wide or good selections GO TO Takoma Wellness if you want to be happy about spending your money or earning your points and spending them on whatever you want.
Kinfolks is more like cruddyfolks to me. They change prices they do not keep their word and they mislead people to come to that awful location like the one they had in SE leaving you will get robbed. This location is no better is the same maybe worst. Not worth the time or getting a DC ticket.
August 20, 2022
I am from out of state and they still made the process fast and easy. I was able to use my out of state license with no issue. Once in the back the budtender was super helpful. It was a great atmosphere!! Great deals and got a free prj!!! I love free!! She asked questions to make sure I got what I expected out of my meds. They went above and beyond what my expectations were and 100% I will be back!! Go here!! You won't be sorry!!
Dispensary response:
Thank you so very much for your review! We love being able to help in every best way we can. We hope to see you again soon!
August 30, 2022
February 10, 2023
Miranda was very knowledgeable and helpful. Thoroughly explained the deals and the strains.
Kinfolk has a great staff. They were very helpful and provided great recommendations.
Dispensary response:
Thank you so much for your kind words, we hope to see you again soon!
August 30, 2022
October 2, 2022
Best dispensary in the game sweet friendly staff and best deals I love it there this is my go to place
Dispensary response:
Thank you so much for your kind review! Can't wait to see you here again :)
October 4, 2022
I have purchase here my last few trips and when I got home I weighed my product. I have been SHORTED every eighth. Instead of 3.5 g I am getting 3.3 or 3.2. This makes me mad as I am trusting I am paying for 3.5. I do like the choices. I am going to let the manager know and see what happens.
Package is all shake.
What kind of bs is this
Dispensary response:
Hello Kushluva,
I understand you may have an issue with a product. Would you be able to elaborate a bit? We would love to assist in shedding light on any confusion or correct any mishap. Please let us know when you have a free moment.
February 11, 2022
October 16, 2021
Nice staff but NOBODY ANSWERS THE PHONE, EVER. I literally called while I was in there and no phone rings. Not at the check-in desk, and not when you’re inside. No way to run a business. The reason I wish I could call is because they are CONSTANTLY out of stock of everything. How can you expect to run a successful business with such bad supply chain and never answering the phone ? When in stock, it’s good. But that is very rare. Better off going to Tacoma Wellness.
March 9, 2022
Whole experience was great, drove about an hour to check it out for the first time and I plan on making it a habit now. Prices were incredible!
Dispensary response:
Hi there! Thank you so much for visiting and we look forward to seeing you again soon!
August 30, 2022
December 21, 2021
Great staff. Flower quality is amazing. The space face is some of the best flower I have ever smoked. I also picked up a 1/8 of mighty grape testing at 35%. Been to all 8 dispos in DC this in my favorite
Dispensary response:
You're Absolutely amazing! Thank you for such kind words.
February 11, 2022
I love this place...their flower is the Best....their customer service is outstanding...and I love the in and out quickness...followed them to their new location.
March 19, 2021
The service is PHENOMENAL! Fast. Friendly. Family
Dispensary response:
Thank you for your kind words! See you again soon! #WEAREKINFOLK
March 23, 2021
If you walk-in, it’s great Although latterly, there has been almost 4 strains total you could purchase. Other medical dispensaries in the DC area always have z2/3x the product of this shop. But I like the shop. It has some great staff and product,. However, the curbside service is hit and miss and can cause you big problems waiting on a main street in DC. I waited an hour for someone to say ‘sorry the guy handling your order went to lunch’ I drive 49 minutes to visit. I don’t appreciate delayed service.
November 17, 2020
I absolutely love their products and the service is above and beyond...!!! ***** ***** A FEW MORE STARS FOR YOU!
Dispensary response:
Thank you for your review. We hope you visit us at our new location - 433 Massachusetts Ave NW! - KINFOLK Team
May 14, 2021
January 4, 2021
Love this place staff is 💯✌🏽
Dispensary response:
Thank you for your 5-star review! See you again soon at 433 Massachusetts Ave NW. - KINFOLK Team
May 14, 2021