Of the dispensaries I’ve visited nearest where I live as well as in the Eugene area in general, moss crossing is right up there at the top, easy. Granted I haven’t been to every dispensary Eugene has to offer. Moss has a great selection consisting of products produced by farms, extractors etc that I respect and know to be reputable, consistently maintaining high standards of quality and purity. The staff is accommodating and I never feel like they are trying to push any particular product more than the others on the shelves which I really really appreciate. Coming from a second generation cannabis steward and cultivation expert with more than a decade of experience I also can speak to the clone selection having purchased some to play with at home. The clones have been clean healthy and vigorous without root rot or being root bound and didn’t identify any other pests or diseases; No doubt an accomplishment to have met those marks and definitely impressed me. Generally I don’t even consider picking clones up from anywhere other than directly from the source and honestly tend to avoid that. All things considered the consistency of customer experience I’ve had there is solid enough to get repeat business from myself and family. #cloudpeople
189 customer reviews
Great people, honest business and very helpful. Have been coming back to them because of how the treat their customers and their awesome products.
Moss Crossing has some of the best staff and bud around. While the "deals" aren't exactly the highlight, the quality and the human interaction that you get from this place are top notch. No one trying to rush or up-sell you, everyone who works here is more than willing to take their time and help you find what suits your interest. I came in last year after undergoing a physically and emotionally tolling operation, and even though I didn't have any obvious, outward signs of the recent surgery I had just undergone, the staff still gave me such a personal and emotionally supportive experience. I didn't have to explain my situation for the girl (Darian) working to understand that I was in some serious need for not only weed but also genuine human connection. Moss provides an invaluable experience and it will remain my favorite spot in Eugene (possibly all of Oregon). Thank you Moss Crossing!!
welcoming and friendly staff. beautiful shop environment.
Only shop in town primarily focused on flower from farms using quality sustainable grow practices. Worth supporting
Thank you for recognizing the value behind our conscientious purchasing practices. We aim to feature soil grown, consciously cultivated cannabis and are incredibly proud of our industry partners for choosing to take this route. Thanks for supporting us by leaving a review!
Ok, the atmosphere is fine, but since there is no category for “cost for similar product relative to competition,” I had to pick on something, and it sure wasn’t going to be the weed (it’s awesome) or the staff (they’re great), so... there you have it... just way too spendy.
Thanks for leaving a review! While our flower wall is one of the spiffiest in town, it's also very important that our prices remain accessible to our customers. We appreciate your feedback, and have recently restructured our flower menu pricing and hope you'll find it more suitable. We also offer a wide variety of discounts—including Early Bird, Night Owl and our good ol' loyalty points program—that help reduce your bottom line, so please also ask about those next time you're in store! We strive to care for all of our Mossy family—which includes you, the customer, as well as each of our employees, who we've endeavored from the beginning to pay a living wage, above the standard rate, that we feel reflects their skills and talents. It's quite the balancing act in this ever evolving market! We hope to always be on the side of compassion and remain committed to the mission of affordable, high quality product from the friendliest joint in town.
Cool location nestled next to friendly street market. Service is lackluster.
We appreciate that you enjoyed our location and atmosphere, as we feel honored to serve the Friendly neighborhood and greater Eugene community. We strive to provide a friendly, welcoming atmosphere to all, and our staff are at the ready to answer any questions you may have during our free consultations. We are sorry to hear that you felt service to be lackluster during your experience, and have reviewed our customer service policy with our staff. We hope that we can better serve you in any future visits!
I've been to Moss Crossing several times, and despite the fact that it's way out of my way, I will continue to shop here for all my cannabis needs. The first time I went, I was the only customer in the shop. I was made to feel very welcome, and my budtender went above and beyond answering all my questions and finding the perfect products for me. The second time, the shop was jam packed, but my budtender still treated me like I was the only customer in the shop, and just like the last budtender I had the pleasure of doing business with, she went above and beyond to answer my questions and help me select the best products. I've been to several other great dispensaries, but none of them have been as phenomenal as Moss Crossing.
We're so happy we to provide positive and helpful service with each visit! We also love to reward our regular visitors with our Loyalty Program, so don't hesitate to get hooked up with one of our free cards to start earning points. If there's ever anything more we can provide to you, don't hesitate to ask. We really appreciate you taking the time to share your thoughts about our shop and staff, and hope to see you soon!
Best dispensary in town.
A highest honor! Thank you for reviewing, we sure are passionate about what we do. Visit anytime!
Looooong time Moss Crossing regular✨ First of all I want to make it clear that everyone is entitled to their opinion of why they do or don’t like any business, but these last two people with one star reviews?? Are you kidding me? Maybe if you walk in and ask to see the cheapest weed, keep your head down, and don’t engage in conversation with these lovely folks... That’s the snowballs chance in hell of having a bad experience here. Come on people! Wake up!! Speak to your budtenders kindly. They are here to help! On the off chance that people write negative reviews to hurt another businesses, that’s their prerogative, but damn, that’s some nasty karma coming back your way. If you’re reading this review as your first impression of Moss Crossing, do yourself a favor and breeze past the next two reviews and find out why Moss is one of the most compassionate and helpful dispensaries in Oregon! Keep up the good work Mossy folks! Your efforts are not going unnoticed🥰
Your words mean so much! We are happy to learn about positive interactions with our staff, selection and shop. While we know that we can't cater to every single individuals needs at all times... damn we sure do try hard! Listening to and responding to all feedback is something we pride ourselves in, along with paying our employees a living wage and upholding a standard of soil grown cannabis that is cultivated with organic inputs by our valued, reputable industry partners. We're grateful to you for speaking about your experiences and glad we share the values of kindness and helpfulness! Honestly, we couldn't do it without the support of our community like you.