Moss Crossing

From out of town and saw this place won "best dispensary" in a local newspaper- so we checked it out and OMG - WOW. Kind of sucks this was our first dispensary visit because they really set the bar high - many others do not compare. They took the time to explain so much to me and I bought so many yummy things - thank you for making a newbie experience so pleasant!

MOSS CROSSING: Super helpful and patient customer service (answered a million questions without any attitude whatsoever), and a friendly, welcoming, relaxed vibe. Nice streamlined selection of strains, pipes, hats/t-shirts, oh, and free stickers! Aesthetically speaking, MC has a pleasing, earthy, minimalistic environment. Down to the nitty gritty now. MC was the 3rd Eugene dispensary I visited, and I must say, I preferred this dispensary over the others. Why? The feel of a place is important to me, and I felt comfortable and welcomed at MC, and not judged, you know, for whatever reason people come up with for judging others. If you're like me, an intuitive person, you can sense such things. I took one of my friends to Moss Crossing who has severe pain to deal with on a daily basis. One of the owners said to her, "You're the reason we opened this store." How nice is that?? This whole buying pot in a store thing is new to most of us, right? You want to feel comfortable in a dispensary, right? I recommend you try Moss Crossing.

Looooong time Moss Crossing regular✨ First of all I want to make it clear that everyone is entitled to their opinion of why they do or don’t like any business, but these last two people with one star reviews?? Are you kidding me? Maybe if you walk in and ask to see the cheapest weed, keep your head down, and don’t engage in conversation with these lovely folks... That’s the snowballs chance in hell of having a bad experience here. Come on people! Wake up!! Speak to your budtenders kindly. They are here to help! On the off chance that people write negative reviews to hurt another businesses, that’s their prerogative, but damn, that’s some nasty karma coming back your way. If you’re reading this review as your first impression of Moss Crossing, do yourself a favor and breeze past the next two reviews and find out why Moss is one of the most compassionate and helpful dispensaries in Oregon! Keep up the good work Mossy folks! Your efforts are not going unnoticed🥰

So, I just moved to Eugene from out of state and was recommended by a friend to check this place out. I was never medical in California, so I've never even seen the inside of a dispensary. This place was awesome! My budtender Amanda was super nice and did a great job of guiding me through my first time experience. I only really like smoking high CBD cannabis so she recommended Franks Gift. I also highly recommend the CBD honey sticks for the non-smokers who still want the health benefit. Overall a great experience and will be going back soon!

I have been a regular here. This is my second review. The staff here is hands down the best. They do not fuck around with pretending to be all knowing and will look up information and help you process it and explain the technical things you don't get (if they do). They also carry seriously quality flower and products. I have purchased their $7/grams and their top shelf flowers and very few have missed my expectations. I am picky and know what I like and certain strains/certain grows aren't always doing it for me...but the flower is still quality. Budtenders here learn your preferences! They remember. They joke around and have fun!!! They are professional and give great service but it doesn't feel like a department store or a super fancy boutique where the staff is bothered by customers. I get high fives! I get hugs. And they have a great loyalty program. Finally, I had a difficult time with a couple of cartridges and a product I had purchased there. The staff went above and beyond to make sure I felt taken care of. I cannot say enough good things about this place. Their motto is correct. They are the friendliest but that hardly paints a full picture of the service. My first experience was during the first December ice storm. The budtender that night used his personal cell phone as a hotspot to put my sale through. Their wifi went down halfway through my sale and without skipping a beat (or even alerting me that there was issue!) he made it happen. This place has my heart and like 95% of my business. Periodically I think I should try a new place or check out different things at other dispensaries...but I always end up sad I didn't just go to Moss. I rep the brands/stores/etc that I like. There is no incentive for me here, I just love this place and the people. I believe that they care about industry ethics, their customers, and their community - all very important factors for me when I choose where to vote with my dollar. Stop in and say hi, you won't regret it.

Ok, the atmosphere is fine, but since there is no category for “cost for similar product relative to competition,” I had to pick on something, and it sure wasn’t going to be the weed (it’s awesome) or the staff (they’re great), so... there you have it... just way too spendy.

Friendly and knowledgeable staff, great selection, inviting atmosphere. THE Eugene dispensary of choice. Have been several times and plan to continue

You guys are killing it! Great store, great folks, but what I really came on here to say, If you are in Eugene looking for a good experience, go buy a MossMade hemp-wrap, hand-rolled Blunt. any flavor. It's like smoking art. Really good art that your blunt smoking friends will be mighty impressed with.

I stopped into Moss Crossing yesterday to inquire about CBD’s. I received the best customer service there. My budtender was Gary, he was very informative and really took his time to explain everything I asked. He even sent me home with a handful of paperwork to further my online reading and recommended a Podcast. I was a bit nervous about visiting a dispensary. Gary was so warm and welcoming and respectful. I posted a review on Moss Crossings instagram and they even followed up with me there. When I do decide to try a CBD I will be shopping at Moss Crossing for sure. Love you guys Yours truly, @schmitfam

Moss Crossing is another good example of a dispensary that focuses of quality of selection over quantity. They may not have as many strains as other places, but those that do make the cut represent some of the highest quality flower available. Yes, these magnificent examples of weed are priced accordingly, but you are guaranteed a winner no matter what you select. Their selection of cartridges is well stocked and prices seem relatively competitive. Staff seems friendly and knowledgeable, plus they do offer a loyalty program. They do some great deals on bulk, however, I tend to buy frequently in smaller amounts to keep a rotating selection in my stash. Bonus: decent parking situation and conveniently located next to Friendly Street Market.

What a beautiful dispensary! Enjoyed my visit at Moss Crossing very much - will be back 😁

I've been to Moss Crossing several times, and despite the fact that it's way out of my way, I will continue to shop here for all my cannabis needs. The first time I went, I was the only customer in the shop. I was made to feel very welcome, and my budtender went above and beyond answering all my questions and finding the perfect products for me. The second time, the shop was jam packed, but my budtender still treated me like I was the only customer in the shop, and just like the last budtender I had the pleasure of doing business with, she went above and beyond to answer my questions and help me select the best products. I've been to several other great dispensaries, but none of them have been as phenomenal as Moss Crossing.

I have only been here twice now. But all I can is wow! This is my favorite spot on the south side and the fact that I can walk next door to the Friendly Street Market to grab some munchies makes it even better. Both times that I have been in here the budtenders have been super attentive to me and put me at ease. They seem to be a well-oiled machine. They have a loyalty program and even give out a free gift to first-time customers. They gave me a lighter which I ironically needed to light the fatty that I was about to roll up cuz I forgot mine in my other pants (rookie mistake). I HIGHLY recommend you go here and check them out. Tell em BugFaceHeady sent ya. :-)

What a great location! Love the bright, natural feel of the place and the staff is beyond helpful and knowledgeable! Top shelf flower available and every time i go in there's new medical products stocked! What a cool place to hang out, buy some flowers and see a shop support local artisan work as well! Welcome to the neighborhood Moss Crossing! Ill be back again soon!

MOSS is amazing. It smells wonderful, it’s beautiful, the music is always amazing and the staff really knows their stuff. Tyler, in particular, has helped me multiple times and is helpful, full of knowledge, and obviously cares about his customers. I go out of my way to visit Moss!

I love this place. Great flower and deals, but also have a fantastic supply of oils and edibles. The staff is super friendly and helpful. Had a cartridge that malfunctioned and they replaced it zip-zap no questions, no problems. Thanks!

I crossed the moss for the first time last Friday and I was sure impressed. In a town saturated with good cannabis, friendly and knowledgeable budtenders make all the difference. The shop was clean, the employees friendly and welcoming, and the Electric Black Mamba was frosty and full of flavor! Great experience.. I WILL be back!

Small store, but great service. Their product is pretty dank for the price, and their shop is super nice. Friendly workers and a super relaxed vibe. The price and quality are great! They also have a punch card, that gives you $10 for every $100 that you spend. Cash only, but worth the stop.

Me: Non-medical customer, 45+, female, and I like greenery for various reasons (occasional pain and inflammation, occasional anxiety/depression/insomnia/muscle spasms...basically I want to feel good in my body and be HAPPY. Moss Crossing: Super helpful and patient customer service (answered a million questions without any attitude whatsoever), and a friendly, welcoming vibe. Nice streamlined selection of strains, pipes, hats/t-shirts, oh, and free stickers! Plus a host of items for medical patients that I frankly kind of envied. Aesthetically speaking, MC has a pleasing, earthy, minimalistic environment. Down to the nitty gritty now. MC is the 3rd Eugene dispensary I've visited(more reviews to come!), and I must say, though the prices were a tiny bit higher on some strains, I preferred this dispensary over the others I've visited. Why?The feel of a place is important to me, and I felt comfortable and welcomed at MC, and not judged -- you know, for whatever reason people come up with for judging others. If you're like me, an intuitive person, you can sense such things. I took one of my friends to Moss Crossing who has severe pain to deal with on a daily basis. One of the owners said to her, "You're the reason we opened this store." How nice is that?? This whole buying pot freely in a store thing is new to most of us, right? You want to feel comfortable in a dispensary, right? I recommend you try Moss Crossing.

Hands down, Moss Crossing is my favorite dispensary in Eugene. This place is women-friendly and welcoming even if you don't look the part. I can't even count how many times I've visited. They always have love & dog treats for my dog when she's with me and the budtenders are super knowledgeable and fun. The non-weed merchandise is beautiful and the weed is great, too! I'll keep going back. This is the first dispensary to make me really want to be a regular.

Very cool spot! Helpful folk, quality selection! Love the request notebook. South Hills, College Hill, Jefferson Neighborhood, Whit, Trainsong Love!

Cool location nestled next to friendly street market. Service is lackluster.

Moss Crossing is one the the 3 dispensaries that I'll go back to in Eugene. They have awesome selection in every category, and the staff is super chill yet professional. It's also a very clean environment which I really appreciate. Check 'em!!

Really great service! They live up to the name "the friendliest joint in town". I love the aesthetic here. It doesn't make me feel like I'm in a pot shop at all. :)