“I wanted to share a special "Thank You" to Cam and Jaime. I needed assistance with a clone, the both of them helped immeadiately and truly went beyond good service. I appreciate the service, but mostly I am impressed. Take care. C”
“I stopped into Moss Crossing yesterday to inquire about CBD’s. I received the best customer service there. My budtender was Gary, he was very informative and really took his time to explain everything I asked. He even sent me home with a handful of paperwork to further my online reading and recommended a Podcast. I was a bit nervous about visiting a dispensary. Gary was so warm and welcoming and respectful. I posted a review on Moss Crossings instagram and they even followed up with me there. When I do decide to try a CBD I will be shopping at Moss Crossing for sure. Love you guys
Yours truly, @schmitfam”
“Absolutely beautiful store! I live in the Friendly area so this shop is easy and convenient. Their prices are a bit higher than everywhere else though so I've been finding myself driving to get the same quality at a much lower price. The people here are so awesome though. I guess they can afford to charge more...”
Thanks for your review, Neighbor! :) We know that while our flower wall is one of the spiffiest in town, it's also very important that our prices remain accessible to our customers. We're definitely looking at restructuring our price points to reflect the current market and we appreciate your feedback. We do offer a wide variety of discounts—including Early Bird, Night Owl and our good ol' loyalty points program—that help reduce your bottom line, so please also ask about those next time you're in store!
We strive to care for all of our Mossy family—which includes you, the customer, as well as each of our employees, who we've endeavored from the beginning to pay a living wage, above the standard rate, that we feel reflects their skills and talents. It's quite the balancing act in this ever evolving market! We hope to always be on the side of compassion and remain committed to the mission of affordable, high quality product from the friendliest joint in town.
“I love this place. Great flower and deals, but also have a fantastic supply of oils and edibles. The staff is super friendly and helpful. Had a cartridge that malfunctioned and they replaced it zip-zap no questions, no problems. Thanks!”
Thanks for checking us out @ahusveras! We try to carry something for every body, mind, and soul. 😘Thank you for the kind words, have an awesome day, and keep on keepin' on with those positive vibes! The 🌎 needs it!
“Specifically stated I needed RSO for sleep to heal from a cold the bud tender assured me what I bought (1:1 THC CBD RSO) would do exactly that. Well, sadly for me here I am at 2:00AM after hours of my heart pounding out of my chest, sweating profusely, with feelings reminiscent to a drug overdose as I try to relax breathe meditate. the RSO has to be SATIVA. Not indica for sleep. Seriously??? Never had such a bad experience consuming RSO and I've taken it twice prior worked lovely. I'm truly regret taking the advice of the budtender. Much worse off after going. Not returning. ”
QualityCannabis101, we would like to start off by saying that we are truly sorry for your negative results. We are glad to see that you enjoyed the atmosphere of our shop, but disappointed to see that we didn't impress otherwise. We know that it is difficult to abate the experience of overdoing it with an ingested cannabis product, especially when different effects are produced than the ones that you seek. MOSS strives to offer a diverse range of reputable products to allow our customers the ability to find a product that works well for them. Our intentions are to never rush the purchasing experience and to provide enough information to ensure you can find an effective dosage once in the comfort of your home. Unfortunately, reactions to cannabis are incredibly individual and we seek to respect the body's complexity by avoiding offering guarantees or medical advice. Please reach out to firstname.lastname@example.org in order to facilitate a resolution. We would like to offer you a replacement product of your choice at no further cost.
“From out of town and saw this place won "best dispensary" in a local newspaper- so we checked it out and OMG - WOW. Kind of sucks this was our first dispensary visit because they really set the bar high - many others do not compare. They took the time to explain so much to me and I bought so many yummy things - thank you for making a newbie experience so pleasant!”
“Long time smoker, first time Mosser! This place sets the bar high AF!
P.S. Do yourself a solid and get one of their house rolled hemp wrap blunts. You’ll know soon enough what my new found LOVE is all about!”