
Ratings and reviews of MÜV - Sarasota - Fruitville
(81 reviews)
4.6
Quality
4.7
Service
4.8
Atmosphere
Reviews 1-24 of 81
December 21, 2021
The medtenders and front desk host are very friendly and are willing to fit every need you could possibly have. Their products are by far the best I’ve had in my 3 years of being a patient. I highly recommend the new Keif that MUV released. It is very helpful when needing an extra kick for pain or sleep. Overall, beyond satisfactory.
April 30, 2021
Today , I visited them and left with flower.
1 .8th of Modified Grapes T2
2 8ths of Triangle Kush T1
The modified Grapes , (I received as a sorry for a misunderstanding, full disclosure )
MG was a bit of a let down. Many immature seed pods and little white immature seeds ruined any flavor profiles one looks forward to by smelling like burnt popcorn. Too Bad , otherwise it looked purple and frosty .
Had the highest THC but not the best, close miss. This problem iwith tiny white seeds is prevalent in 3 Sarasota dispensaries.
TRAINGLE KUSH did not disappoint 👏 lovely orange citrus smelling, fluffy , frisy with red to orange hairs . A true delight to smoke.
January 4, 2021
The patch they sell sucks.. I had it on for a whole hours. And it never helped with my back pain...
September 24, 2020
This is a great dispensary, low wait time, very friendly staff and very good quality products for those who are true cannabis connoisseurs. My only complaint would be the flower selection is small and at times they are completely out. I also wish they had more higher THC content flower personally, but when they do have stuff it’s usually very good. Price for rosin is a bit extreme though
Dispensary response:
Hello there, we appreciate you for taking the time to express your satisfaction in the form of this 5 star review and sharing the word about MUV! Your feedback helps us to improve service for everyone and is truly valuable to our growth. We are elated to hear that you enjoyed your overall experience with our Sarasota team and are finding the relief you deserve with our medical marijuana products. You are a valued patient with MUV and we most certainly look forward to serving you again in the near future!
September 25, 2020
December 29, 2020
The chairs are terribly uncomfortable but there was ample parking.
July 11, 2020
Walking into MUV, I expected more. Just a front desk & a seat. Service was quick though! If u know what u want & like their stuff, go for it. My “helper” didnt explain strains, or equipment. Just pulled out some everyday, run, of mill stuff. I had no clue what it was but apparently he did!, The stuff he was pulling out I didn’t know why I should take it. Then, when I slowed him down & began to ask him questions, told him I need more basic information, more about the plants & what treats what. He became very, very frustrated. I couldn’t get outta there fast enough!
I WILL NOT BE RETURNING TO THE LOCAL MAC DISPENSARY!!
Dispensary response:
Hello, we are truly sorry to hear your are disappointed but we appreciate your feedback. Here at MUV, we appreciate all feedback as this information is absolutely vital when progressing as a company. Please allow us to take a closer look, at your earliest convenience we kindly ask that you please contact our support team at Support@altmed.co in order to further assist you. We appreciate your patience and we look forward to hearing from you soon!
July 12, 2020
June 25, 2020
They have everything I need and deliver it. Plain and simple.
Dispensary response:
Hi Tiffany! Thanks for taking the time to provide us with such positive feedback of our Sarasota location. We are ecstatic to hear that you were able to use our delivery service to retrieve your medical marijuana products. Here at MUV, we strive to provide our patients with top quality customer service and effective medical marijuana products. We are forever grateful for your support and look forward to serving you soon!
June 25, 2020
May 7, 2020
Easy parking & beautiful waiting area. Staff are courteous and personable. They make everything easy.
Dispensary response:
Hello there. Thank you so much for this amazing review. We are so happy to hear that your visit to our Sarasota location was a positive and memorable one. Here at MUV, we strive to provide top quality products and excellent customer service to all of our patients. We are grateful for your support and we look forward to serving you again soon!
May 7, 2020
November 26, 2019
So everyone there is very friendly and helpful and SADLY this is the best dispensary in Sarasota. I say sadly bcz they have very limited options in terms of flower which is only a step up from the other locals ones who have 1 or none. You're forcing those of us w/ our medical cards who were proper weed connaisseurs to begin w/ (im from CO), to still buy off the streets since not only is street quality better but its cheaper too, and EVERY SINGLE real smoker I know is buying off the streets too. It's pathetic that we have our cards and still have to get our herbal medication off the streets bcz of the garbage in the dispensaries. CO dispensaries are laughing in your faces. Get a clue!
Dispensary response:
Hey Nikki, we are sorry that you feel let down, but appreciate your feedback. Our goal here at MUV is to provide our patients with the best experience possible and we want to take the time to make things right. Please email our support team at support@altmed.co so we can further assist you and address any issues you may be experiencing. We look forward to hearing from you!
December 3, 2019
January 10, 2020
This store is absolutely outstanding. I love the very modern feel and the relaxing atmosphere, with little to no wait time especially on express orders.
They are rarely ever out of stock, and always have the best quality products, especially the shatter, and the flower. You can't go wrong between Tier 1 or Tier 2.
The staff is unbelievably educated in there product and the knowledge of strains, what they usually help treat, and how it has helped them. I have found a whole line of budd and shatter that has completely given me my appetite back.
Dispensary response:
Hello Fibro_Warrior1, How Awesome!! Thank you so much for taking the time to provide us with a positive review! It is with great honor to hear that our team was able to make your visit a pleasant one. We are 100% committed in providing all of our patients with top quality products and great customer service. We greatly appreciate your support and we look forward to seeing you again soon!
January 10, 2020
April 17, 2020
very clean as you walk in the aroma Is strong bud comes in three tiers wich reflects bud size and price but not quality most times they have want u need like pre rolls but in side pre rolls it's grounds are like powder
Dispensary response:
Hello there, thank you so much for taking the time to leave us this amazing review! Here at MUV, we are dedicated to providing patients with the best customer service and medical marijuana products possible; so we are glad to hear that the Sarasota Team was able to facilitate that for you. Our number one goal is customer satisfaction and the relationships we build with our patients. Your support and feedback is greatly appreciated and we look forward to serving you again soon.
April 18, 2020
October 1, 2019
Oh my goodness. I went to a competitor a few miles away and they were out of all strains of flower. Immediately upon entering Muv I was greeted by a professional staff and taken to view some products. The experience was amazing. The lighting in there is wonderful. Think Apple store of dispensaries. They actually have real examples of some strains for inspection in jars that have the magnifying glass to see the trichromes more clearly.
I share the love so I'm not dedicated to one shop but I can guarantee I will be a regular customer. They often carry some of the highest thc strains here in the region. Tons of cbd variety too. They have a two tier system for flower Grade 1 is $50 Grade 2 is $40. I checked them all out but was a bit disappointed that none of the tier 2 buds were above 14%., and that even the expensive nugs still come in that zip lock bag ugh. The tier 1 buds is where the connoisseur thrives. So much selection. So high of quality. The Sour Jack sativa I ended up buying was 27.7 % They had Chunk Dog, Gorilla Glue number 4 l, etc. Love the place.
Dispensary response:
Hello, thank you so much for taking the time to leave us a review! We are pleased to hear our team made your experience pleasant. Here at MUV we strive to provide excellent customer service and top quality product. As always, we appreciate your patronage with our company and we look forward to serving you again soon!
October 1, 2019
May 14, 2020
I loved it, very clean and the service is amazing!
Dispensary response:
Hello there. Thank you for taking the time out to provide us with a great review. We are happy to know that your visit with our Sarasota store was a memorable one. Here at MUV, we are entirely dedicated to providing all of our patients with excellent customer service and top quality medical marijuana products. We appreciate your support and we look forward to serving you again soon!
May 14, 2020
March 30, 2020
I placed a delivery order online 5 days ago. Today I find out that, since I didn’t answer when they called to tell me that they were ready to deliver it, they put it back on the shelf. Mind you, I tried to call them back immediately after the missed call, but they didn’t answer. Now they’re completely out of flower, but seem to be taking the stance that, since I didn’t answer, it’s my fault. Hmmm. You call that customer service?
Dispensary response:
Hello Bwsully, we are very sorry to hear that you were disappointed with your experience. At your earliest convenience, if you could please contact our support team at support@altmed.co, it would be greatly appreciated as we would love to further assist you. Your feedback means the world to us and we look forward to hearing from you soon.
March 31, 2020
February 1, 2020
I really like this company, they’re professional, kind, knowledgeable & trustworthy. The only thing I could ever ask is for a compassionate care discount for those of us who have had a hard time working and get benefits due to injuries and what not. I do appreciate that they let you use their first time patient discounts at renewal. I would shop there more often if it wasn’t such a drive. They’re great.
Dispensary response:
Hello there Newtonaj11! Thank you for taking the time out to provide us with a very positive rating and for also providing us with your feedback. Here at MUV, we are always welcoming with any concerns that our patients may come across! Every feedback we receive is valuable information as it helps us to improve as a company! We truly want to thank you for your support and we hope to see you again in the very near future!
February 3, 2020
February 15, 2020
Bummed that Saturday hours until Noon. Recorded message states 5:00. Open Sunday 12:00-5:00 which is not true. Otherwise no complaints. Great place. Incredible customer service Experience. Especially Arielle. She has notified me when strain that I need comes in. Again. Great.
Dispensary response:
Hi Cheffsue! Thank you so much for providing us with your positive feedback and we greatly appreciate your five star rating! We are absolutely delighted to hear Arielle and the rest of our Sarasota team has been able to assist you and made your experience a pleasant one! Here at MUV, we are completely devoted to providing all of our patients with state of the art medical marijuana products and great customer service! We'd like to thank you once again for your continuous support and we look forward to serving you again soon!
February 15, 2020
May 4, 2019
Cassie was so professional and sweet and honest and caring and compassionate and supportive and genuine lol. Cassie helped me feel comfortable honestly the entire staff made me and my daughter feel super comfortable! Thank you all on working around us they all are real and treated me like I’m a person still, Cassie made me feel special as an individual not by my physical limitations or strengths or even my own worst nightmare to come true. I’ve been recently learned that my life has been a wonderful blessing for my body has been holding up to much worse things than I could ever imagined but nothing has ever held me down!! Somehow I’m gonna keep on grinding and enjoying as much of life as I possibly can!!! So my daughter trucked me from a specialist in Venice to MUV in Sarasota where I meet Cassie all smiles genuine warmth and wanting to help me so much ! Yes she truly did help assist me with everything thank you again for explaining everything to me and helping give me the knowledge that I needed to help me find my perfect place to be despite my body being bedridden most days! I’m the Medical Miracle first time patient that dropped by a miracle all the way from Punta Gorda and please do Shout Out to your Wonderful Management that also assisted me with a major problem and how grateful I am to Mangement for your very compassionate way of helping your patients and keeping your patients! I feel like you’re going the extra mile to keep your family healthy and safe!!! Thank you Cassie especially & MUV Manger on Thursday, May 2,2019. CMRuzicka
Dispensary response:
Hi there, Cat03Zena03, WOW! Thank you for the incredible feedback. I am so glad to hear you had a positive experience. We have one of the best teams in this business I believe, and Cassie definitely exudes compassion and consideration for our patients. Please keep us posted on your progress! We will see you again soon. ~Nicole
May 5, 2019
November 5, 2019
I live 45 mins away. Worth the drive good online ordering system.they won't sell your online order like that unTRUTHfull place. Products are on par with medicine from other time zone. Great atmosphere never a wait in and out in less than 10 minutes.staff very knowledgeable on what they sell no bait and switch. Special thanks to Jessica and Taylor in the customer service department. Eric and Patrick also the guy at the front desk this store location is wonderful.
Dispensary response:
Hello, thank you for taking the time to leave us a review! Here at MUV we strive to provide excellent customer service and top quality product. As always, we appreciate your patronage with our company and we look forward to serving you soon!
November 7, 2019
December 19, 2019
This was first visit and it was quite impressive. From product selection to staff to product, the entire experience was wonderful. I am leaving Trulieve for Muv.
Dispensary response:
Hi Carolynwheel, wow thank you so much for taking the time to provide us with a review of your experience! We are excited to hear our team was able to assist you and made your experience pleasant. We are 100% dedicated to providing our patients with high quality products and service. We greatly appreciate your support and we look forward to serving you again soon!
December 19, 2019
October 27, 2019
I just did a review on Truelieve’s downtown Bradenton location near the courthouse and 1st and stuff and I had a lot of good stuff to say about you guys compared to them.
Everything about this place is nicer. The staff treat you like they truly care and are knowledgeable, and friendly with insanely quick service compared to Trulieve and in my honest opinion sport much better deals.
Dispensary response:
Hello, thank you for taking the time to leave us a review! Here at MUV we strive to provide excellent customer service and top quality product. As always, we appreciate your patronage with our company and we look forward to serving you soon!
October 28, 2019
February 12, 2019
I've been to MuV Sarasota twice in the past 3 weeks and have been really impressed by the experience both times. On each visit, I was assisted by a really knowledgeable bud tender (on 2/11/19, it was Taylor) who not only understands the product but had excellent recommendations for my particular situation. I was also really impressed by Tatum at the front desk on my first visit. She was very friendly and accommodating and called several customers by their first names as she said hello or goodbye to them. Yesterday, Taylor explained they were beginning to switch out some of their disposable cartridge lines and were low on stock. She was able to get me what I needed in a G-pen cart and kindly offered a new G-pen battery at no charge since they were out of the standard carts I had brought previously. This was my first step away from Trulieve, who I've been very happy with. I felt like the MuV product was good enough to justify the slightly higher prices. The one thing that always brings me back to Trulieve is the great discounts and if MuV starts to offer more frequent discounts and perhaps a loyalty program like Trulieve, I will be "MuV-ing" to MuV permanently. Very positive experience!
Dispensary response:
Hello srqnewbie and welcome to town!!! Thank you for posting such great feedback about our team and our products. We do run weekly promotions so if you need to get on the list, give us a call and we will add you on! Thank you again for the review! ~Nicole
February 13, 2019
April 1, 2019
I have been coming to muv for over 6 months, it is by far the most superior dispensary I have visited in the state. The employees are always friendly and knowledgeable. If you live in the Sarasota-Bradenton, do not spend your money at any other dispensary. If you live an hour or two away, ITS worth the drive! The quality of their product is what really sets them apart. Also if something is wrong with the product the managers or team members do what is right to fix the problem. Thank you MUV team. - joe.
Dispensary response:
Hello Joe~ Hey, thank you so much for the review and the positive feedback! Glad to hear you are enjoying the products and I have to agree, we have the best team in Florida! Thanks again for posting on our behalf!! ~ Nicole
April 2, 2019
December 6, 2019
Treated with the utmost respect
Dispensary response:
Hi Rgcorvelli, We appreciate your positive feedback and your generous rating! We value each and every single patient and we consistently strive to provide top quality products and service. We thank you for your continuous support and we look forward to serving you soon!
December 7, 2019
December 5, 2019
I go here the flower. Always in stock an usually have several strains. I've been lucky enough to have Nick help me, very knowledgeable and friendly.
The vibe in wait room is nice.
Dispensary response:
Hello 420enthusiast_1, Thank you for taking the time to provide us with a review of your experience and we appreciate your 5 star rating! Our mission is to provide all of our patients with top notch products and quality service and our Sarasota team works hard to ensure our patients medical marijuana needs are met. We are ecstatic to hear Nick and the rest of our team made your experience and we look forward to serving you again soon!
December 5, 2019