Nature's Treatment of Illinois - Milan (Medical & Recreational)

I brought my therapy dog with me because that’s what you do with a therapy dog. I had a long drive and it was 70 degrees when we left. I admit I didn’t account for how much the temp would rise on the drive, but I wasn’t really worried about leaving my dog in the car because I’m never inside NTI for longer than a few minutes because of their waitlist system. It was a two hour wait, so we went to the dog park after we got into Milan and then just drove around waiting for the text telling me it was my turn to come in. When I did receive my message, I was surprised to see a line outside. Isn’t the waitlist to prevent a line? I didn’t know they’re dog friendly so I parked my car with my back end in the shade and left the windows down. Again, I’ve never been in there longer than a few minutes and didn’t know they’re dog friendly. Even though they were “ready” for me, I waited in line for about 15-20 minutes - maybe the amount of time if not longer that I would typically spend inside. I get almost to the front when the security dude asks me if I am the one with the silver car with a dog in it. I verified the car is mine and he started explaining how it’s against company policy for them to allow animals to be left in a car when the temp is above 68 degrees. Wow. You know, a better way to go about that would be to say “well go get your dog! We’re animal friendly!” Instead, he inadvertently announced to all were listening - which is everyone BTW because he’s who announces when they get to go inside - that what I was doing was animal abuse and I either needed to go get him, because they are, in fact, dog friendly, or leave. First of all, I respect that they respect animals, but I sincerely didn’t know 68 degrees was the highest temp a dog can be left in the car with the windows down and in the shade before it’s no longer safe, comfortable for my babe, or acceptable. Walking back to my car, I began to cry a little because I didn’t realize I may have unintentionally been hurting my dog when he saved me every day for the last ten years. I was embarrassed - humiliated, actually. I wasn’t prepared for the situation, but we had driven quite a distance to get there and I didn’t want leave empty handed. I didn’t have a leash but I had his seatbelt, so I used it as an incredibly short leash. My dog is very old by the way, and deaf. Directing him to do anything anymore is a lost cause. Half the time he doesn’t seem to know where he is in our own home. Because of this, he was trying to wander off a very short “leash” but it looked more like I was dragging my poor dog around making him choke, which certainly doesn’t make me look any less like an animal abuser. The security guard let me come back to the front of the line but made sure to point out I was holding my makeshift leash wrong and there are better ways to do it. I just can’t do anything right, can I? The whole visit went really poorly. I suggested to the dude perhaps he could be a little more discreet if that scenario should arise again because I was truly unaware that it was too warm outside and it was incredibly hard to come back in there after being humiliated. He looked at me as if he felt pity for me, and then continued about his business without saying a word. Then I got in line and stood with a group of people who only know me as a woman who leaves dogs in hot cars. It’s over right? Wrong. The rest is just a bummer. I want something to help calm my anxiety and help me sleep. The cannabis connoisseur I got didn’t ask me what I was looking for or offer assistance in any way. I go to them and am willing to pay for their knowledge. Since my last visit, they’ve installed tablets you scroll through instead of giving you a paper menu to look through. The paper menus had minimal info, and the person assisting you has to know and explain bit about the ones you inquire about, and they’re generally really helpful. I didn’t understand anything I was reading on the tablet. I told her I thought was looking for an indica so she set the search parameters to only show indica strains, but she didn’t elaborate on any of them. When I asked if she could clarify a bit more about them, she agreed, but the only thing she said about any of them were that they taste really good. That’s…not really important to me. I could feel myself becoming less of a pleasant person by the second, so picked something random because I really wanted to get out of there. The employee was delighted to let me go in blind. I also want to mention I own a pretty high tech scale and I have never purchased a 3.5 jar of flower from them that actually weighed 3.5. It’s usually 3 flat. As I said, I go to them for their knowledge, which has now apparently been replaced by a tablet. I certainly don’t go for their good prices or value. On a positive note, the woman working the check in counter and letting people on the sales floor was super friendly.

I have been to NTI many times, from opening day to current day. I began as a recreational user until I could get my medical card. Most budtenders are knowledgeable about the products. They could not possibly be experts on every product, as some reviewers seem to expect, but most know several or have favorites. I took a college course in Cannabis Science and one thing that I have learned is that we are only beginning to understand, medically what this plant can do! NTI was the first in the QC to open. They had some "growing pains" and COVID, but they came out on the other side even better than before. They have a relaxed atmosphere at the order windows. You feel like you have lots of time to ask your Budtender questions. You should. That is what they are there for. Tip accordingly, I do. They have a wide selection of brands and varieties, so there is something for everyone. I HIGHLY recommend ordering your items online here at leafly, and then picking them up at the dispensary. You can always add products at the window if you have the allowance with the state. If you don't like crowds avoid 4/20, but I otherwise would HIGHLY recommend that you visit them on that day also. They have amazing goodies. At NTI you can expect friendly professionals that are knowledgeable and make you feel comfortable if you are a first time buyer or veteran medical consumer. I always recommend them as a starting point.

Goes above and beyond. Many days I don't have my legs underneath me....but the thing about disability is sometimes you forget right until you are forced to remember. This service provides me to still feel independent. I forgot to put my cane's in my car, and was 10 min past the drive up pick up time. I asked another customer for help and gladly they lent me their shoulders so I could make it in for my order. The desk instantly knew I needed some leeway....and knew I could not walk much further. I showed all my identification and they helped me back to my car while carrying my product for me. It's all the little things that make having MS hard....but this day it was a BIG deal for me to know that there are kind humans working at NTI, Moline who care.

I love this shop because you can tell they are the OG in the quad cities. Easy online menu with tax INCLUDED prices. Online ordering. Legit sales they really mix it up and I appreciate the extra loyalty stamp days keep up those 3x days!

This is one of my fav places to go. The staff is always friendly and helpful. 99.9% of the time ( I've been a med patient for almost 3 years) When I got my flower home and opened it flower started falling all over my lap. There was a hole or unsealed hole in the bottom of bag. This is only my second time having a defective product in the last five years. Last time they made it right. Hopefully they do this time also.

I live in the area, and NTI is my favorite local dispensary. I REALLY appreciate the fact that as I'm shopping the menu, all the prices are OTD prices. Helps me plan my budget. Budtenders are always patient, and never try to up-sell me unless it means that I can get more for a better value. And never pressured to hurry up and buy. Play the rewards program right and NTI is EASILY the cheapest place to get your medication needs met. Idk, maybe I'm just biased. Check this place out and decide for yourself. All I can say is that I shop here and I've never had a bad experience yet.

My favorite place in the QCA. Budtenders always take great care of you. They are kind, funny and always greet you with a smile. I love the fact that they include tax in pricing b/c other places do not! I've been a regular since they opened and just recently got my med card. I can tell you both sides (rec&med) are like well-oiled machines. Their loyalty program is great and you can really rack up rewards quickly! I have only had 1 bad experience with quality and once I brought it to their attention I was pleased with the quick and convenient resolution! Overall it's a great place and great people work there!

You guys go above and beyond of taking care of customer. I had a disposable that had leaked all over the inside of the package and you replaced it without any issues and even let me keep the old one.. and then later you sent me a credit via email. that was totally unexpected. Wanna say thank you for being you

Absolutely the best place to shop for all your needs just come informed on works for you and stay aware of your prices at check out some of the cashiers are well informed and knowledgeable while others are not .if you watch the menu you can usually get a good deal on sale items never pay full price and still get good meds most of the times.. When i have gotten bad they make it right runny dabs mildewy flowers nti always makes good with a credit 4 years of business here and im still not interested in terrace ;)

I have never given any real time to write a review, Have now been there many times and always a good visit. I,m eighty two years young and not so fast as I was once was, but the people there have done every thing to make every trip comfortable for me. Would be great thing to work there. Every one has been so helpful and staff there really well trained on products.

Didn't get exactly what I ordered for pickup, got sleep chunks when I ordered space chunks. Don't like the CBN, prefer the CBD with the RSO as CBN gives me a headache, but partially my fault for not noticing prior to leaving. Slightly different price point as well. But overall been satisfied with most visits.

I have always enjoyed purchasing my supplies at NTI-Milan. Each and every Budtender, that I have talked with, has a great knowledge of the products offered and how they could help your specific need. For a seasoned partaker or a first timer the staff is very friendly and super helpful. 5 Stars all the way.

All the people at Nature’s Treatment in Milan were so kind and courteous tonight. No very busy, but from the ID checker, to the guard at the door, to my budtendress, to the other customers I visited with while waiting and leaving the store were ALL very helpful, conversationalists, easy going, laid back, and a really chill vibe. Loved it!

Nature's Treatment in Milan, IL is an indispensable dispensary. The closest place for legal recreational (and medical) from my home. Online ordering through Leafly means I'm in and out in 10 minutes. Prices are reasonable, products are good quality. The budtenders are friendly and helpful. HIGHly recommend.

NTI is a great dispensary!!@ The employees have a widespread knowledge of all the products!!! For me that's important, especially if I'm looking for new product.

I stopped in tonight and was served by Jennifer. I've come to NTI many time and always had great service (compliments to all the staff!), but today with Jennifer was my best experience yet. She made my day and went above and beyond in terms of customer service. I wish more places were as welcoming and friendly as NTI is when it comes to a shopping experience. A big thank you to Jennifer and all the staff. See you next time!

My go to place..everyone is very friendly..good prices..I always use the app and pre-order..you can see what's on sale and get into the express lane when you get there..lol

Generally my favorite place to go. However for the last week and a half they have not had the prerolls that I like. I’m usually there every other day buying one. This keeps up and I miss out on my birthday discount cuz they ain’t got what I want I won’t be shopping there any more.

I feel like NTI is a friendly, clean, & helpful with any questions I have. I particularly like the Leafy app so I can order ahead and skip the line. Not that the line is ever a super long wait but if you know what you want or like then ordering ahead is nice.

It's great that you can pre order and when you arrive your items are ready, unless the product was sold out. I really enjoy the app.

Love this place and it’s people, but wasn’t watchful and paid full price for an online order that showed a sale price. 40% I a lot ! I tried to call, a few times, so others wouldn’t get hosed on that edible, but no one would answer. Usually 100% satisfied. Gotta share the blame myself too.

I wish there was more of a retail area for paraphernalia shopping and browsing.

I liked everything about this place. the budtender Jb is awesome helps me Everytime I come in and helps me find the deals I really want. your the best. #YouRockJB

i love going here. their service is fast, everyone is so nice and their ID scanner sings you happy birthday when its your birthday!!