The staff are frequently rude, act put upon by your being there or asking questions, even though for a while they were not even answering the phone. The online menu is often inaccurate and rarely do they have printed menus available to review while you wait (you will always wait in line) The available product is very limited and what they do have is generally $10 more per item than at any other dispensary. The main reason for bad service, high price and limited product is likely they are the only dispensary in the QC so there is no competition. Hope this changes soon. The bad service and limited product is so bad, I now drive to RISE in Canton, Illinois, which is only 1.5 hours away what a world of difference it makes- huge selection of product at reasonable prices, friendly helpful staff, wide selection of "sale" items. I hope RISE opens a dispensary in QC so we have a choice where to spend our money locally, however, until then I will happy just keep driving to Canton, Illinois to purchase from RISE.