268 Reviews of Natures Care & Wellness
4.6
Quality
4.5
Service
4.5
Atmosphere
May 19, 2025
CiCi there is absolutely great
I've been a customer since Day #1 & while my health has declined over these years I've watched NCW grow to meet the needs throughout our state! NCW is the ONLY dispensary with delivery anywhere near me, at least $50 order = ZERO delivery & someone will call to let you know when it will be there. I LOVE THEM! I'm a medical and they always treat me very well :).
False advertising and price gouging is what I have experienced here so far. Seems like they are willing to let products expire rather than give you a fair price. $50 eigth for 18% garbage. This stuff should be going for Max $90 per oz. Give fair prices and you will make more money. None of the local dispensary really deliver a quality experience. This is the closest one to me and it's about an hour away.
May 15, 2024
I've been going here since 2020 and had no problems until they started recreational sales. I was getting overcharged so often, they actually put a note in my file to remind the budtenders, but it continued anyway. Medical patients check in separately and are supposed to be given priority because there's no dedicated register, but if it's crowded the doorperson will let rec customers through first saying "that's what the boss said to do." Emails go unanswered, phone calls are not returned, and the mysterious "boss" they all defer to is never available. Today returned home to find I was sold a broken cartridge. I was told to come back in and the manager would take care of it. After returning, I was disappointed to learn a manger would not be taking care of it, they just put me back in line. As I watched several rec customers going in ahead of me, I asked why I was waiting when it was their mistake that had me return in the first place. They said that is what they are told to do. As a disabled veteran, I was drawn to NCW because they say they are veteran owned, but the lack of integrity displayed shows their veteran owner either doesn't get involved or simply does not care.
Nothing like waiting 45 minutes with 6 people
In line. This place cares about money and nothing else. I continue to travel 15 minutes more to accents because of quick in and out and great deals!
May 20, 2024
~CHUR ~Set store by to tender Marcy M. very highly favorably complimentary to your services., Charmed by delivery driver Phillip B. Elated with so much enthusiasm and aware of the knowledge to stores merchandise. MERCI
April 26, 2024
This place is 10 times better than pharmkent! The staff was very friendly and cooperative and I had no issues whatsoever
I feel that medical patients shouldn’t have to wait behind recreational partyers, as I don’t have this wait at other dispensaries that makes this one my last choice .
Hey, where's all the good gerb at? 9 offerings, wow. Others retailers are not similar as there is obviously flower out there.
May 16, 2024
Acknowledged Exceptional Services Saving me some Hanukkah" ~Pond Sterling"~ Shekels ~Legal Tender. 5 Stars to Tender Kaitlynn M., and Driver Isaac L. Good Assistance
August 31, 2023
Low scores aren’t a reflection of staff but of Maryland’s very silly security rules, it’s just weed make it like one of those liquor stores in the hood where everything’s behind the counter and some security glass. Prices only so darn high because of the overhead cost. My budtender was cool and brought an appropriate variety when I asked for something potent and terpy(2nd visit) got venom og. Good stuff, holds up in quality next to my homegrown but it’s $60 for an 1/8 so 🫤. First visit I got the red velvet x pancakes $40 1/8 and while it was decent it didn’t quite measure up to my standards(that’s on the grower though not the dispo) it’s a friendly place though, if it’s your local dispo and you don’t grow your own ain’t no reason not to shop their.
August 1, 2023
Serving Natures Heritage RSO is false advertising. They know it is a POWDER... YOU know it is a powder. It is sold as an OIL and they are breaking it down into some powder to save money and giving a crappy product. Everybody I know who tried the powder has said it has no potency compared to the oil , myself included. Then to sell that mess for 75 dollars is rediculous.
where did all your flower go,is your menu broke?..seriously bummed right now
Dispensary response:
We were running into some menu integration issues a while back on this platform, unfortunately. We apologize for any inconvenience! I hope you find that our menu is full of options when you look nowadays! Thank you for taking the time to leave us a review!
December 16, 2022
December 27, 2022
BEST STAFF! Hands down budtenders know their stuff and they are very fair in pricing but it feels like going to visit friends EVERYTIME!
Dispensary response:
We love to hear this! We strive to make everyone feel welcome and part of the NCW family, as we know how nerve-racking it can be to get good information to get the best medicine for you. Thanks for taking the time to leave us a review!
January 29, 2023
Best dispensary in the state by far, great people and atmosphere as soon as you walk in the door, great deals but best of all is the hospitality and willingness to work with the patients they go above and beyond
October 10, 2022
I would like you to post the levels online that is a huge part of how I decide to buy
Dispensary response:
Thank you for leaving us a review! We have been working diligently to get our PoS to integrate with our Leafly platform, and we believe we've got it! Keep your eyes peeled for those numbers. See you soon!
December 16, 2022
So this morning just before 9am I figured I would plan ahead and place an order for delivery since I would be home most of the day. Just after 9am I received a confirmation email, it’s best to call to confirm because I have waited all day just to be told they didn’t receive the order, luckily they had.
I was quoted a delivery time between 4:30-5:30pm which for a 9am order is absurd in that or it’s self but I overlooked that.
6pm rolls around and I haven’t heard anything but at about 6:20 I received a call that sounded like something you would hear on a sitcom….
Long story short I was told I won’t be receiving my order and was told I could receive it by brunch time Sunday. I declined as there’s several dispensaries that open well before then that would gladly assist me in a purchase.
I highly advise not using this service, the few times I’ve gone to the store it’s been a 6/10 at best but don’t advertise a delivery and then make your customer wait all day until other dispensaries are almost closed.
Luckily Rise on rt40 was still open so I didn’t have to go a night without my meds which are for insomnia by the way.
Either go pick it up from NCW or go somewhere else, unless you have an entire day to waste and feel like playing Russian roulette on whether or not your order will arrive.
Hope this helps others avoid the experience I had.
COWABUNGA!
High prices, and rude managers! Been going here since they opened,but i will not be back
September 5, 2020
I want to give a very huge, well- earned "THANKS", first to wonderful BONNIE and her professionalism, excellent customer service, and her unending dedication to step in and help!! 👍👍
I'd like to also THANK ERIN, for her awesome communication, customer service, as well as personalized service and a job, "more than well-done"!
Erin does take time to explain things thoroughly, and does actually care about the clients. ALWAYS returns phone calls, and is very accommodating in finding reasonably fast, accurate, resolutions.
I, however, still do not understand "why" certain items, particularly RSO, seems to be a "little" more plentiful the day or two BEFORE the Wed & Thurs sales, then on those two sale days, even as soon as placing an online order about 20 min or so after they opened, I get an update msg saying my order has been confirmed. Then, a few minutes later. I received a text msg stating my Leafly order has been canceled because they "do not have" the items in stock.....when I checked the night before, AND again right after they opened the sale day the next morning, and the items showed "In Stock" and then am told they did not have "any" RSO, but if I ".....wanted to go back online and start a new order if there is something else 'in stock' that I would like..dadadsdada....!!"
I'm ALWAYS told by ANY employee, the story of "how hard it is to get RSO in, etc." yet, ANY day of the week find a really good selection of anywhere between 4 and 10 different choices of RSO gms, without RAISING the price an extra $5-$10 per gm, then, give you "25% off....'if' they have ANY" in stock.
Without throwing anyone under the bus, it seems for almost 2 years now, there have been price games and and a lack of honest interest in realizing there is quite a large community of clients who rely on RSO gms because they can only tolerate 'edibles' due to health or personal reasons.
I was shocked to see that awesome, huge menu chalkboard recently had more hand-erased empty spots over the entire board, then they had items "in stock" ON that same menu!! I asked aloud, "My gosh, are you just cleaning the board; I've been coming here since day one, and have NEVER seen that!" I was told by different employees, "We just don't really have much in stock and we don't really know WHAT we are getting, or WHEN...." .
Bobby & your staff: AWESOME JOB in redecorating the waiting area, looks & feels natural, always smells nice, is clean! The "OG" staff did not seem like they were 'competing and climbing" over top one another, as opposed to the feel there in the past 2 yrs or so!
IT IS VERY DISAPPOINTING, INCONVENIENT, MORE COSTLY IN TRAVEL, TO BE FORCED TO SHOP OTHER PLACES ALLLL OF THE TIME!! THOUGH, YOU "CAN" GET GOOD RSO GM SELECTION, SALES, DEALS & PRICING AT MOST (ALMOST ALL) COMPETITOR LOCATIONS!
**I have to also note, at the last VERANO "pop-up", you guys didn't even have ANY VERANO RSO in stock whatsoever!!**
September 19, 2022
Best in the state of Maryland.
Dispensary response:
Thanks so much! We greatly appreciate that wonderful compliment.
December 16, 2022
Quick and easy. Rarely have to wait nice staff and nice deals.
Very knowledgeable tenders who don't rush you through your purchase.
September 17, 2021
Visited NCW a few days ago for the first time in awhile! I had an amazing experience, they had great deals and product. Will Bosley was super friendly, helpful and knowledgeable. He was patient with me and helped me decide what to get! I am in love with the Gelato Cake strain he recommended, so happy he did! Definitely some of the best customer service out there. Thank you Will!!!
July 8, 2021
The cart deals are 👏amazing the staff bosley and laura know just what you need as u explian whats going on with youself anxiety and overthinking hace been my issues so i was to try fruit flavors and they did not disappoint watermelon. 3 by select has to be one of my favorites or you can go there on Monday and get 2 carts for 70 💵dollars i got forbidding fruit and clementine abd both by slect amazing. Im more interacting seem more creative and really helps with my anxiety!!these flovers are all just alil bit of what they had i seen 3 bags 🎒of edbles from betty edbles imma hace to try they hace a end of specail deal!!!oh snap and 710 OIL day they have an event were theres food free swag and alot of steals and deals!!!!!!Dont miss oil day 710 OIL
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