Yesterday I called this dispensary trying to find out their delivery process and what to expect, the woman that I spoke to made is seem like it was the easiest thing since sliced bread, she assured me that they’re always on the road, fast delivery, just an overall good business. I listened to her and decided to place an order because it was before 12 and I wanted the PROMISED same day delivery that obviously drew me to this establishment. After waiting 3 hours I received a call from Sarah who says she is the manager telling me that “they can deliver my flower tomorrow morning but they can’t do it today because they don’t have a driver for Parkville”. Uhm, excuse me? It took 3 hours to realize that you’re short staffed for the day? If you knew what drivers were working today why was this not sorted out at 8am when the drivers hit the road? Not only do they have 3 Indicas, they cancel appointments with no warning, no alternatives, just we’ll get to you when we get to you. Sarah’s attitude through it all was disgusting and she was very nonchalant and unfazed; the tone in for voice was almost as if she wanted to say take it or leave it. $170 worth of weed and you can’t make a trip to Towson/Parkville? Save yourself the headache and just go to the dispensary if you’re physically able. This establishment feels more like you’re ordering from the local weed guy instead of placing an order for your medicine that is prescribed. I feel bad for those who are not able to go into a dispensary and have to rely on questionable business practices like the ones displayed to me today.