NETA - Brookline (Boston) - Rec

NETA is the gold standard in the industry. All they need is delivery.

With it being a Saturday afternoon it was exceptionally busy so I suggest putting in a reserved order online. That line moved quickly. My cashier was very friendly and helped us decipher the process so we were more educated. There’s really not too much to complain about I’m just excited that I can pick up some herb whenever I want !

love this place, today was my second time there, (Sunday my 1st) the place is awesome the budtenders very knowledgeable an helpful

I had Alan as my bud tender and he was so rude and condescending. I heard him talking poorly about the company (NETA) and it left a bad taste in my mouth. I will not be returning. The bus tasted horrible

best prices and selection in mass hands down.

The line outside was a daunting site but moved relatively quickly, about 1/2 hour. Which went by quickly just from the excitement of buying weed legally. Super friendly staff, well organized. Beautiful space also. They have everything you need and prices are good.

I have been going to NETA since it first opened and was my favorite dispensaries over the past few months I noticed the customer service has been awful. I tried to contact them numerous of times and know ever gets back to me and when I call they are extremely dismissive. Ever since Adult use in Northampton opened there has been so much less edibles I haven not been able to get CBD Gems for over a month which helps with my medical issues. I thought patients would always come first. I’m very disappointed NETA

I’m finding their Apex carts always have an issue. The heating element came out on 2 separate carts and then the most recent one I bought won’t rip for anything. I hate the layout. It’s not cozy and it’s loud and not relaxing. Parking lot sucks too.

This place served as the gold standard when we first passed legalization of mmj. This place was so insanely busy that it was really hard to shop here if you had physical limitations or couldn't deal with crowds, and strain and weight limits were a pain. However, it's calmed down a lot. There are usually 8 strains of flower offered, nice variety. A lot of it tests lower than it did a year ago, but they still have many stand out strains, especially sativa (many other shops are limited in sativa options). If you like Rem pens, they have a vast selection. In my opinion, their chocolate bar is the best around (I prefer the hybrid bar but all 3 are great). Also, this place is a non-profit, which I really like. No real cons for NETA except the location can be tough to get to and they close earlier than shops that are closer to me, so I can only really get to them on the weekend. My other areas for improvement for NETA seem to already been implemented. They've got seating all along where you stand in line so you can sit if it's really busy, and if you are overwhelmed by people or have anxiety issues they can offer you consultation in a separate room. Also, I haven't used it lately but they do have a setup where you can do "to go" orders by filling out a slip if you know exactly what you want already. Great place. I'd visit more if they were closer/open later.

As a former registered patient and customer of the brookline store. I have been using and spending with a quality service for the last 2 years. i just looked into your menu and was ready to branch out and use you guys again. But i see the limits on concentrates remain restrictive. i can live with that and understand the need for it, but when you ban people from certain stains like say the durban poison cartridge. And say special for patients only, it makes me feel less then. i vote with my dollars. i will keep moving NETA. Its a nice building tho

First let me start by saying I have been a medical marijuana patient for 4 years now. I have tried to keep an open mind about this place, but their flower is not very good. My first visit approx. 3 years ago was my best (flower quality).. Since then they have become sub par,putting it nicely,dry,small nuggets, pretty much all the strains taste similar, totally not dispensary quality. I recently took advantage of their $200 coupon for getting my mmj card renewed, which by the way is a great promotion, it's really the only reason I gave them another shot after about 5 dissatisfied visits...I really can't speak about their other products as I only smoke flower...

amazing service, high quality, top of the line online menu showing whats really available no bait and switch games like other dispenseries.

Nice building, parking is tough

No care for medical patients. Always out of stock.

Location is good. But try to order in advance. Otherwise you’ll be on cue for over an hour outside.

Great place, easy access, no wait on weekdays essentially. Fantastic customer service and various selections of bud and edibles.

Not well trained staff, informed me of products they didn't have and then would not give me a first time patient discount until I had to pull it up on my phone on there own website.

Without s doubt the worst collection of people in one place I genuinely don’t know where to start with this disaster. Medical patients stay away we have officially been given the shaft since recreational use has been made available the rec line moves three times as fast. I have been coming here since well before the rec days and the level of service is so low of you guys were in any other industry I don’t see how you would still be standing you guys ha w gone very Downhill and I promise I’ll never come back to this place again

Good

Great

I think it’s nice but still working out the new part. Will go back again and again lol

Also has anyone noticed the rubi pods do not come as full as they look on the menu pictures just saying for $72 each after tax maybe they should look like they do in the pictures that neta uses to show what they are

Parking is tough

Great place