Hi Treerainsun, we apologize that our staff did not provide you with the level of service we strive to achieve in every transaction. We take pride in our premier Patient Service Associate training program and it disheartens us to hear that our service was not up to par. Please feel free to reach out to firstname.lastname@example.org for any additional questions or concerns, we are here to help.
Hi Chicity_bitch We apologize for your not being able to get through by phone. We are experiencing an extremely high volume of calls for information. We are currently working on a better solution for the phone calls and appreciate your patience and understanding in the meantime. If you have any further questions please feel free to reach out at email@example.com We are happy to answer any of your questions.