Hi BostonPain, Thank you for being a NETA patient and taking the time to write a review. We want to let you know that we still, and always will, grow CBD strains as well as offer numerous CBD products. We recently had our highest testing CBD strain, ACDC, available at both stores, and carry a wide variety of high CBD varieties of products. These include capsules, concentrates, edibles, tinctures, topicals and vape pens. Regarding recreational sales, we understand your concerns with adult-use on the horizon. Please been assured that patients have been, and always will be, our top priority. As we move into recreational sales we look forward to offering our patients the same top-quality service you have come to expect.
Hi Mannyfrueg, We are happy to know you like the quality of our products! It is disappointing, however, to read that you did not feel you were met with high quality service and do apologize that you were left feeling underwhelmed. Our Patient Service Associates are continually trained to be knowledgeable on all products that we offer and NETA goes above and beyond to find the most compassionate and caring people to serve our patients. While not every NETA PSA will know everything, we work as a team, and if you ever feel your questions are not answered, always feel free to speak with a manager - we are here to help.
Hi MedicalPBeth, We apologize for the issues you had with the cartridge and how you were treated when you returned it to the store. NETA offers a guarantee on all of our medicated products and we simply did not do a good enough job in listening to you. Please feel free to call or visit and ask for a manager. We sincerely want to make this right and hope to hear from you soon.
Nice! Thank you Sashatobe95, for writing such a wonderful review! We love this feedback and look forward to your next visit with NETA. Just wait to see what else we have planned!