Sanctuary - Gardner (Adult Use)

i think the employees here dont get enough credit for what they do on a daily basis. i have seen customers curse at employees insult them yell at them & even become verbally abusive towards them. in my opinion most if not all the employees do what they can to help out the customers & medical patients that come into the store. people shouldn't be so critical , no one perfect, its customer service and they are all human beings. maybe try seeing things from a different perspective rather than just judge and throw reviews online out of anger.

I have been 4 times since it opened. I always pre order. (Highly recommended) Walk in quick scan and to the register in and out in less than 5. Eveyone has been nice and does their job. My only problem with this dispensary is the lack of menu items. There are usually only 4 strains available 2 are higher in cbd and the other 2 are ok but not a lot of options. The edibles are restricted to chocolates and gummies only. They do also have capsules...dabs are usually plentiful and are very tasty. Great place overall.

I always love stopping at this place! Everyone is so nice and helpful. check out some of their topicals, pricey but worth it. I love the massage lotion. Cant wait to go back.

I’m not normally a huge fan of cannabis vape cartridges, but the new SN3 style cartridge is lovely. Sanctuary has done a great job at providing a smooth hitting , and tasty vape cartridge. I would recommend giving these a shot if you want a stealthy, and fairly odorless way to medicate.

Sanctuary – retail recreational pot – Customer Review of a Customer’s Experience. I have made several purchases from Sanctuary in Gardner, MA since they opened. From the point of view of this customer, I have some specific feedback to offer the management. I feel annoyed an alienated whenever I try to make an informed and analytical buying decision at Sanctuary, and it is entirely unnecessary for me or anyone else to feel that way about what should be a feel-good purchase. The day’s paper menu contains no information whatsoever that is obviously needed by an analytical customer. I expect easy access to any/all of the analytical info, and being forced to ask and grovel for it is inefficient and alienating. Each time I feel like I am being herded by their “bud-tenders,” and I really don’t like it. As a buyer, I am entitled to whatever analytical information that is available about each and every item on the ever-changing menu, and I shouldn’t even have to ask. Sanctuary has no logically defensible reason why all the precise and relevant product info available (eg. THC and/or CBD content breakdown) isn’t printed on some version of the menu so a customer can, on their own, make their own decisions. Sure, the bud-tenders will try to impress me with their amazing product knowledge – but I really don’t appreciate hearing their b.s. word-piles. JUST PRINT THE RELEVANT DETAILS ONTO THE PAPER MENU, and then we don’t need to audibly hear what we don’t need or want to hear. Don’t try to impress me by verbally telling me about the mundane details that MUST be accessible to the customer in writing before we can make an informed decision. I am told that it is too much trouble for Sanctuary to put the precise details onto the menu because it is always changing. Unbelievable!! Don’t you have computer printers, a copy machine and fat profit margins? You’ve got employees standing on top on one another as it is. If the menu needs to be updated during the day – so what? Deal with it! Why don’t you try respecting the analytical customer who knows how to read by putting all essential analytical details right on some version of the day’s paper menu. Being forced to ask to verbally hear what ought to be in writing anyway is entirely ineffective, inefficient, insulting and alienating. I hope you can proactively receive this sincere customer feedback.

The concentrates here are amazing. The sauce is the best deal around. Today I got the banana bread and it is out of this world! I also got some tangerine cookies crumble that punches you in the face with tangerine peel flavor. All around very satisfied as always.

i purchased a roll on topical gel for pain relief. the gel does not come out of the roller i had too pop the roller out of the bottle so i could apply the gel. the gel works really well on the issues i have with my hands but i feel like too much is coming out. if the roller worked it would solve that issue.

I love the place. Although like everyone else is already saying. You would be making more money if you could put more grams of actual good stuff with thc in it, that would be great. But, you don’t... I don’t know what’s going on, I think I have an idea though. It doesn’t make sense you have grams up the a** for the medical. Just fill some more bottles! Thanks for the dissatisfaction lately. It’s not cool.

I placed an order and it was ready in minutes. This was my 1st placing an order. I usually just go there. I will definitely be ordering. So easy and fast. The place is such a nice atmosphere very calming and relaxing. So clean and the staff are friendly and knowledgeable. I recommended my friends to come here. They did and they really said the drive was worth it and liked the products they have.

Quick, kind and helpful

Excellent staff as always - working hard and doing a great job !! even in the midst of adversity ( CoV ) to keep public safe. Two very enthusiastic Thumbs Up.

Even though it was a little inconvenient. The staff were great and you were still in and out quickly if not quicker than usual. Great job to all the staff for keeping everyone safe. And keeping things moving.

Loved the staff, the bud was a little dry and turned to almost dust in my grinder.

The security and bud tenders were very friendly and polite. The prices are very high compared to other dispensaries. Shatter 75 to 80 dollars a gram pre tax, ouch to expensive. I’ll be back when they sell for 60.

I have visited Leicester and Amherst recently and regretted it. In Leicester I recently purchased some GG. #4 that was small buds each with stems and instantly turned to powder. Same experience in Amherst.Never again Im sticking with Sanctuary in Gardner. In and out fast with quality, perfectly cured flower. If we have to pay these prices at least your bud should be good and last. a little while.Sanctuary does it right!

I love the chill vibe and friendliness of the greeters and Bud Tenders. I've medicated with several strains and forms and have always found Sanctuary bud to be great flower all around! Thank you Sanctuary for being a positive influence as this budding (had to) culture settles into our personal ones!

Always do a great job. Today was the first day I ever waited more than 5 minutes to get in and that was only because of the crazyness of everything going on with covid. Still had people moving through quick and had a great system going. Thanks for being open still!!

First time ordering with Leafly and the experience was as easy as could be, order was ready within minutes. Always enjoy coming here, store is super clean and staff is friendly and knowledgeable. Thank you!

Considering this crisis that’s going on, I got good service treated nicely and the line went quick. Def. i would go back and wait in line if I had too

Great products and service

I was surprised when I picked up my order through leafly and received a $1 pre roll for ordering. Definitely a perk to going here, plus the concentrates are very good quality from my personal experience.

I ordered online through Leafly. Within minutes of placing my order, I received a text that it was ready. Love that the bud is sealed under plastic for freshness within the easy-open containers. On site parking, quick entry with ID and online order. Quality of bud so far has been fantastic.

A friendly atmosphere with quality service and products. The online ordering and pickup is second to none. Most days I have a text within minutes that my order is ready for pickup. The only time it's taken a while was during the holidays, but hey, what business doesn't get busy during the holidays?

I didn’t like how the guy was taking everybody’s I.SMS’s with the same pair of gloves that could easily spread the virus when the person goes in they should hold it up so u can see it without u touching it and have them scan it them self’s infront of you it’s not safe I have 3 kids and do not want to bring it home because they don’t change their gloves after each person but love the place could use some tweaking