The Mint Cannabis - Tempe

(Long post) Today I had the WORST EXPERIENCE Sunday August 3rd 2025 at THE MINT CANNABIS TEMPE. I have been a loyal customer since they opened, always recommend people go there, I never had a bad thing to say until. This morning I get online to check the deals and I seen Connected brand cartridges for 12$ as well as alien labs brand. I thought what a steal I put 5 of them in my shopping cart and head to the store. When I get there the lady at the window said the order wasn’t ready to come back around when I get the text the order was ready. Five minutes later I get a text so I go through the drive thru a second time, now there’s a man who checks my id and when he gives me the total of $303 with change. I tell him online it said they were on sale for 12$ each so about 60$ for the 5 cartridges. I show him the screen on my phone where it STILL ACTIVELY SHOWS 12$ each and 48$ off. He told me well that price is wrong and it’s 12$ off. It shouldn’t be 12$ each it’s actually just 12$ off. I repeat online it says one thing and you’re saying another. He says why would you think it’s only 12$ with the brand name alone you should know never goes that low. I said I understand you saying that whatever is online is wrong what I’m saying is you need to fix it because people go off of what is advertised. He said there’s no way I’m giving you these 5 cartridges for 60$. I said I understand that it was advertised wrong but that’s not the customers fault you have to fix that ! (I usually order online and go off of the listed prices) So basically he wanted me to pay or get out of the way. I told him to cancel the order I’m not paying over 300$ for something advertised for 60$. I went inside asked for a manager and they pointed at the same man at the window who I already spoke too so I said nevermind. He was extremely unprofessional, I myself have worked customer service almost 16 years I know it’s not always easy but to literally tell a customer they're wrong when in actuality THE MINT IS ADVERTISING FALSE/ WRONG PRICING !!!!!!!!!! Do better! Talk to that manager about how to speak to people. This could have easily ended another way he didn’t even apologize not once or anything for the inconvenience. And it’s not like I caused a scene and yelled for free products. I am beyond disappointed I really expected more accountability. I’m no liar, I have the screenshots as well so if anyone wants that info call or email me.

This was one of the wildest experiences I have ever had in a dispensary and that's not a terrible thing. Last night I came in after work to grab reup before I went home from work that night. When I got there, I went to the ATM to grab some cash and for some reason the machine I was at was only letting me get 20.00 which was weird, and I knew I had more, so I went to the next ATM and low and behold there was already cash dispensed in the machine. I grabbed the cash and took it to the counter people so they could hold it just in case someone came back. I went to the counter to get my stuff, and the guy came back into the store slightly freaked out. They gave him the cash back and the store rewarded me for being a good Samaritan which was amazing to me because they didn't have to do that, I was just doing my due diligence as a decent human being, Good Karma is out there. You have an amazing overnight team. Keep up the good work!

I love mint and there food I can get up at 3 am and go get bud

Love, Love, Loveeeeee this spot!!! Staff is always friendly and hella knowledgeable. I recommend to whoever will listen :):)

weed is alright and the service is terrible this one bald looking dude tried making me seen as a stupid person because another employee said something and i walked to his table and when i got there he said that he didnt call me and then the bald guy started calling me and then he started talking to me like if im a idiot. i even told him i miss heard him and then he proceeds to yell out to his co worker that if he called me just to make sure i heard him again. they both give me a weird look and continues to attend me

Great agent great customer service skills

staff was quick, helpful, and just plain awesome

all drive thru staff is very friendly & helpful early in the morning

This girl I think was new today 11/5/25 at 1 in morning..I gave her the money and I had about 4 dollar in change coming back. I ask for my change and she tells me isn't it my tip? Like noooo

Awesome product, pricing, and service. I will definitely be back! I'd love to try working there. I think it would be a really fascinating experience! Everyone seems so chill and kind. I love the hours here too. Well done Mint!

Every time I have gone through the drive-thru, it has been a very professional and pleasant experience. This past visit, Samantha (Sam) was awesome. I had a couple of questions, and she was knowledgeable and friendly. This is the reason I keep coming back to the Tempe Mint location. Keep up the great work.

I need some Durban Poison, so I searched Leafly and Mint showed it in stock. I made a preorder and WAITED FOR CONFIRMATION before driving to the store. At the drive through I was informed they’re out of Durban and subbed it out with another strain… like that’s the same? Thanks for nothing.

Don’t waste your time, or your money. I had a confirmation text that my order was ready for delivery, yet somehow they not only could not find my order, they also told me I placed a pick-up order (despite that confirmation I mentioned). Person who answered the phone should find a new career, perhaps as some company’s only employee on the graveyard shift so she never has to deal with other humans - she was that bad at her job. I won’t recommend this place to a friend, and I definitely won’t shop here again. Simply stated, this place is a joke.

Finally a dispensary near me (in Tempe AZ) that never closes!😀 +PROs+ * open 24/7 Every day!🥳 * reasonable every day prices on everything * quality Brands /products * Friendly helpful staff * Daily deals to save more on all items / categories/ brands * Drive through window * Mint Cafe Kitchen w/ tasty toasty infused meals * (*Pizzas -take n Bake Burgers +Fries+ Tacos) * Online pre orders to pick up quickly &pay in person or pre pay online from bank & be in & out * New Delivery Service for REC&MED patients (within delivery area) * More Bud tenders =less time waiting in line * Free Birthday Treats * Free pre roll for reviews on Leafly (with screenshot of review) I MO-This is the best dispensary in Az for all of these reasons -The only con is that I live outside the delivery area for this 24/7 location

These Pressure vapes smack. Grape gas is legit, white diamonds is next level. Our bud tender was super dope too. Came in for 1g of rosin, left with 2 vapes, a battery for my 510 cart, and 2g of rosin.

loved

Very nice drive through window I really love 👌

Awesome selection.

My favorite dispo in all of Az. 10/10

False advertising is illegal. Avoid this place at all cost. There F rating on the BBB should tell you enough.

Ilove the quality of the weed smelled great

Great customer service!!!

Good dispo. Friendly people. Great deals. Good product. Will come back

You guys have become one of the worst dispensary experiences for a medical patient ever since legalization.. ever since you ditched your medical license to Mesa (location is awesome) and NOW the mint has updated the website which doesn’t work correctly, you then tell patrons to use the app which also doesn’t work correctly AND the app now straight up tells me “ The Mint - Tempe does not offer medical orders at this time“ when I try to order I was promised something free when I first complained about all of this after the medical license was ditched and I was upset I couldn’t get edibles over 100mg anymore… that never came to be, shocker. & now the Mint IG seemingly doesn’t exist anymore (or I was blocked) Being open 24hr which is a huge convenience and help to so many people is awesome, but that’s about where my praise ends… Oh and the budtender Samantha, she’s awesome. Used to be my favorite spot and it wasn’t solely because of the pizza