Verilife - Cincinnati (Med & Non-Med)

Verlife does not prioritize medical and make them wait behind recreational the law that was past to help the dispensary to apply and be approved to sell recreational by law they must prioritize medical patients this dispensary is now not following the law. They had a amazing set up they decided to change now u must wait behind recreational if your medical. They have lost my business

Bryant was super helpful! I tried leaving a review on google but I guess I can’t leave more than 1 reviews!

If you are medicsl and have a military or the other state sanctioned discount, you will want to go elsewhere to make your money go further and support actual businesses that value your sacrifice. This place no longer supports these as they've discounted the weed down from new recreational highs. This means they are all already on discount and they won't provide the military or other state sanctioned discounts. A true disservice when previously it wasn't an issue. Would NOT recommend until they come to their senses and put back into place the military discount on medical. If you're looking for selection, this isn't the place anymore.

Long ghetto lines

I purchased a defective cartridge here. It worked for a few puffs and then stopped working. Multiple batteries couldn’t make it work and I had just started using it. When I asked what I could do I was told by a staff member to bring back the cartridge and the receipt. When I did just that the manager still wouldn’t do anything to help. Simply refused. If you want to be treated well do not come here.

Had great experience customer service great

Have left the Zenleaf dispensary right around the corner because this Verilife store is so much better that I find it worth the 20 minute drive. The personnel are very friendly yet also very knowledgeable and helpful. The almost always have the brands/products I prefer and their prices are better overall. My new go to.

They are always super helpful and informative. I also can usually go in and out super quickly as well.

I was waited on by Jessica CS. very knowledgeable and kind. I had so many questions, and without hesitation, she helped with all. I hope they realize the quality employees they have there.

I know nothing about cannabis whatsoever, and Becky helped me. She was knowledgeable, explained everything to me and made suggestions. I was so nervous and anxious. I felt more at ease by the end of my shopping experience and I appreciate that. Even calling in on the phone and the wonderful lady who checks you in. The staff is awesome and helpful! Why go anywhere else even if it is a few cents cheaper, you definitely want people who care! Thank you once again!

First time in and was a bit overwhelmed at first. Becky was so patient explaining all the different products and what to expect from each one. The candy she recommended is my favorite! I'll definitely be back soon!

Becky was great, She has helped me in the past figure out what products to get and I always end up with a great selection. Thanks again for your help and this place always has a nice atmosphere to it.

Ok lets start with what you can expect as you get here. A clean parking lot facility and staff fast an to the point. I walked in and out in 6 mins today. Now besides for this i was greated by 5 people b4 i went back, each know me im in all the time talkin to ms.m an tinman an others. As im reviewing the menu the new indicas strike me and let me tell ya wonder deals on today. Bluebarry vintage thought take a risk, its butterfly effect ya know but oh lord i opened it and i felt like i was hit in the face with a pile of bluebarrys not kidding. Also at a 30 dolla holla cant go wrong. Now for my interactions at check in it wasnt just a hello or greeting it was a short human convo, an i tell people to come here for this and talk to them pick there brains its ok to have a human convo. Ill call the man who checked me in mr.R and i hope to see him more loved my bday is 4/20. Then as i go back no lines soon as i walk back hey mr.a i got ya (name used) again nother real conversation with staff an a aweaome mr.b who if not for him today ide of missed out on the bluebarry vintage all around. Mr.b ya saved me bro ya super man lol. Sum it all up 30 dolla holla you cant miss, 2nd awesome people, 3rd fast an to the point.

On Oct 24 at 8:45 pm I placed a pre order for the following morning. Next morning,at opening,I went to pick up the order only to find that the Butterfly Effect Honey was not included (even though I added it from the menu the night before when it was listed as in stock). The APPLE SLAPZ cart was in fact a LUSTER POD which thankfully the budtender caught before ringing up. The substitution of comparable products cost me 45 dollars more than the original order. I think this is called BAIT AND SWITCH. I had been coming to this CINCINNATI OHIO location since it opened,but this was my last visit. There's other dispensaries to choose from

Bridgett went out of her way to help me with a very frustrating issue I was having with the Ohio MMJ system. I was getting rather upset and certainly close to a PTSD meltdown. I’m sure my demeanor was less than friendly yet she was very helpful, calm, and understanding of the issue I was experiencing. I was so thankful Bridgett was there today. I went from having a miserable experience and potentially being not able to get any medication and storming out, to getting exactly what I ordered and leaving with a smile. Thanks for being there, even for the difficult customers. I feel like I always get good service here but wanted to let you all know about an exemplary employee.

My sales guy Demarco was absolutely awesome! Demarco was so patient with me being my first time in and very knowledgeable! Thanks Demarco for making my first experience less stressful.

Everyone here is so kind & polite. Unfortunately the female who checks in patients should check her attitude. She has a nasty Attitude.. if she hates her job, every business i passed is desperate for employees, go get another one. I’ve seen here be nasty to older patients. She stands there like she doesn’t have time for questions lol I’m in there 2 x a week, @ least. She is one of the first people to encounter, you do not need her attitude out there greeting patients.

what happened to all the flower?? i’ve been with verilife from the start and it’s really convenient for me, but i think i’ll have to go somewhere else now. i can’t count on getting the same strain that works well for me; there are different strains from day to day and week to week, which makes treatment difficult. you can’t even count on a kush, which seems pretty basic! also, there aren’t any deals anymore, or at least not very often now. the budtenders are friendly, but can’t give you much information about the products. verilife just isn’t customer-centered. they used to do a much better job of taking care of customers with deals and promo events. you used to be able to get select strains of flower for $28. not anymore. please refocus on your customers!

This place started out great but now its all about money.... ohios dispensaries are worlds apart from other dispensaries apart (which some of it is the laws), but now they're pushing Matter which is almost always not cured enough and a higher price. you'd think think the house brand would be cheaper like every other store. the bags are also a pain in the ass and ive lost medicine because there was flower between the heat seal and the actual seal. I just bought some NYC-FLO where that happened. Someone with arthritis might have issues with getting those bags open, and the static makes it nearly impossible to get the shake out at the end... Now I rarely see Klutch Cresco or any of the brands that were working for my chronic pain. luckily I live 2 miles away, imagine if someone was driving from far away looking for a strain specifically looking for something advertised for something that isn't there.... please use prescription bottles and watch your curing process. Im only aggravated because you're leaving patients basically no choice but to choose an inferior brand at a higher cost....

Been coming since you opened very happy hope you open one in Clermont county!

when will they ever get rid of the days. 45 days doesn't last long

Verilife is where I started my journey and With most places I tend to be a loyal and faithful customer, even if my experiences aren’t always perfect. Sadly, today will probably be my last visit to Verilife. I say sadly because there are a couple employees there I enjoy interacting with. I will very much miss Michael. The staff has become short, the atmosphere unwelcoming and the menu widdled down to all the fancy expensive stuff. Thé people like me who come in for medicinal purposes on a tight budget from being disabled, you know, like most of the people who need this service...We can no longer get anything in your dispensary. You offer only fancy cartridge kits and expensive options that many can’t afford, including myself. Today, in my eyes, you’ve fallen into the very corporate greed and influence that we didn’t want to see happen to our dispensaries. Your competition has an entire menu of Under $50 items of VERY HIGH quality. I found this out after I left your place forever today. Sick people aren't usually well off with money FYI.

Everything top top top! 5 starz

The people have all been helpful and knowledgeable about the products. It’s clean and not always crowded. I received my MM card for PTSD, depression, anxiety and pain from arthritis and neuropathy and I’m so glad I found exactly what I need for each.