Great experience as always
DISPENSARY
MEDICAL & RECREATIONAL
YiLo Superstore - Thunderbird (Med/Rec)
Ratings and reviews of YiLo Superstore - Thunderbird (Med/Rec)
(17 ratings / 2058 reviews)
4.4
Quality
4.5
Service
4.5
Atmosphere
Reviews 25-48 of 2058
The girl at the front was great. She opened the door and offered for me to bring my ebike inside while I shopped. I didn't even have to ask, which I was going to. That was awesome. I appreciate her attention to customer details.
Dispensary response:
We're so glad to hear you appreciated our staff's attention to detail. It’s always our goal to make your visit as convenient and enjoyable as possible. Thanks for your feedback!
August 29, 2024
Great service, great products, friendly and knowledgeable staff. Shout out to the bud tender Gabs!, she’s such a nice budtender and gave me really quality feedback when I was stuck between two options and wasn’t sure what to get! Plz keep her around!
Dispensary response:
We appreciate your shout-out to Gabs! It’s great to hear she helped you with your choice. Thank you for your kind words and for being a valued customer!
August 29, 2024
This was my first and last time here. They don’t offer any veteran discounts. This is the first dispensary in the valley I’ve encountered such a thing.
Dispensary response:
Thank you for sharing your thoughts with us. We truly appreciate and support our veterans, and we’re sorry to hear about your disappointment. We will definitely take your feedback into consideration as we look at ways to improve our offerings for all our customers. We hope you’ll reconsider visiting us again in the future.
November 5, 2024
Great customer service. The lady at the front was very friendly and welcoming.
Dispensary response:
Thank you for your kind words! I’m happy to know that you had a positive experience with our customer service. We aim to make every visit welcoming and enjoyable. See you next time!
August 28, 2024
This place is always amazing. Not your typical place full of super baked stoner staff, but full of staff who know their products well. I always have a good experience here and recommend it to many people.
Dispensary response:
Thank you for the wonderful feedback! We’re glad to hear you consistently have a great experience with our knowledgeable staff. We appreciate your recommendation and look forward to seeing you again!
August 29, 2024
I love how fast and easy online ordering is. The staff are always friendly.
Dispensary response:
Thank you for your positive feedback! I’m pleased to hear that you enjoy our online ordering process and find our staff friendly. We look forward to serving you again soon!
August 28, 2024
I've been coming to Yilo for the last 7 years and I can always find a great special so I don't break the bank. Thanks Yilo for always coming through.
Amazing deals, great products and outta this world customer service I loved it
Dispensary response:
Wow, thank you for the amazing review! We're delighted you enjoyed our deals, products, and customer service. We can’t wait to have you back!
August 29, 2024
Great customer service from the staff.
Dispensary response:
Thank you for your kind words! We're thrilled to hear you had a great experience with our customer service. We look forward to seeing you again soon!
August 29, 2024
Staff super friendly
Dispensary response:
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team always strives to provide the best service, and we're glad that it showed. We look forward to seeing you again soon!
August 29, 2024
Nice workers!! Will come back
Dispensary response:
Thank you for your feedback! We're happy to know you had a great experience with our team. We look forward to your next visit!
August 29, 2024
Love you your the 👌 best make me happy to be supplying me with all the love your your flower
Dispensary response:
Thank you for your heartfelt feedback! We’re so glad to hear our products and service make you happy. We appreciate your support and look forward to serving you again!
August 29, 2024
I love this store. They have the highest THC levels and the staff are super friendly.
Dispensary response:
We’re thrilled to hear you love our store and appreciate our friendly staff and high-quality products! Thank you for your support and kind words. We can’t wait to have you back!
August 29, 2024
Alfredo my bud tender was amazing and quick !!!! 10/10
Sorry but I forgot my bud tenders name. He was very knowledgeable about a lot of the products I inquired about. Thanks for even the suggestions man, I just might be taking you up on it! Hadn't been there for a long while so it was nice to revisit an old stomping ground. Nice to see you still carry "live" stuff, I use to know it as "juicer" now their called clones...Cool! Ordered online and was kept well informed of my order. A lot of other places forget or cancel your order. Also very good to see your inventory/selections have grown...good or bad! Thanks for a wonderful reunion/visit. Was good to see yah! Will definitely be back to try some other stuff. Be well and keep up the good work! See yah soon...
I loved the variety and quality of the product. However I felt like I was treated like an older woman that was uneducated about medical marijuana and I didn't like that at all. The front counter woman was great it was the staff in the back that were less than gratuitous of my patronage.
Alfredo with great service
Dispensary response:
Thank you for your feedback! We’re delighted to hear that Alfredo provided great service. We appreciate you taking the time to share your experience!
August 29, 2024
Great as always!
Dispensary response:
Thank you for the positive review! We’re thrilled to hear that your experience with us was great, as always. We look forward to seeing you again soon!
August 29, 2024
Great atmosphere and great service and selection. Definitely recommended!
The Shango shake is not a good product after coming in for store brand shake they suggested Shango in which I refuse to purchase again after trying this product and refuse to come back to this location because you advertised a special for several weeks but you never had the product in stock and you had the special going for over 30 days and the product was never in stock every time I came in or called every day and that is why you pushed this shango on me and with that the customer service here has gone down I used to really love coming in here just for the employees but now they're rude.
Dispensary response:
We’re sorry to hear that the Shango shake didn’t meet your expectations and that you had trouble with the advertised special. We’re taking your feedback seriously and working on improving our stock management and customer service. Your satisfaction is important to us, and we hope to regain your trust.
August 28, 2024
Great deal and bud tender! Will be back and highly recommend!
Would recommend Yilo to friends
Would go back