Ratings and reviews of Captain Jack's
(8 ratings / 2304 reviews)
4.9
Quality
4.9
Service
4.9
Atmosphere
Reviews 25-48 of 2304
I always feel comfortable going in there. The people are always upbeat and friendly. I've never had a single experience I could say was anything other that 5 star. And I've been going there for many years now, and nowhere else.
Been coming here for years and love it. They have all you need at fair prices.
Used to buy flower for recreational purposes, but now I buy edibles for medicinal purposes. Captain Jack’s has always been there for me.
Great dispensary, my dog 🐕 and I always feel welcome.
Wish you would carry more doe-si-doe strains. I can’t take terpenes that don’t lean towards limonene !
Smooth and convenient. Great service.
Been coming here for years. Great selection, staff and service. Need weed? See the Captain.
Dispensary response:
Hello, we really appreciate your clever response, we look forward to seeing you soon!
August 7, 2024
Been going since 2019. Always a positive vibe.
I've been shopping almost exclusively at Captain Jack's since 2019. The atmosphere is amazing, the budtenders are knowledgeable and courteous, and they do have a wide selection of products. Sure, the flower can be quite pricey, but they have amazing products that are priced reasonably if you just know what you want.
It's odd seeing some of the reviews for Captain Jack's accusing them of being pretentious or a rip-off because that does not reflect my experience, my friends' experience, or even my family's experience. It's always been a positive experience every time I go there, which is 1-2 times a month. On top of all of that, Captain Jack's is unionized, which is all the more reason to keep supporting the workers there.
Captain Jack's will remain my #1 choice of dispensary for as long as their doors are open.
Best place ever.
September 4, 2024
Always has the best products and services.! Number 1 shop in the I.E.
My wife and I enjoy talking with all of yr staff they are so friendly and inviting all the way down to my man Apache ! He’s a great security asset I would never think of crossing him yet he is so friendly ! how did you find that guy ? and as you can tell by this rant your products are pretty damn Mucho Bueno ! Your store , your concept, and most of all your staff make it a cool place to get goodies, are we EVER going to be able to hang out in that spiffy lounge your teasing us with, who would’ve guessed that little shack in Upland next to the strip joint would become this and I thought that place was pretty cool . ANYWAY we’ll done ! 🕶
Excellent!
March 15, 2024
I come here anytime I’m in town and have to say that the service I receive from Jamie is amazing! She is so helpful, sweet and very knowledgeable about everything in the store! She’s the reason I stop by because I know I’ll get amazing service!
My experience is excellent every time. I love this place. Would recommend to any one.
Staff is chill. The place is clean, great decor and products. 👍🏻👍🏻
Staff is super friendly and easy to talk to and ask questions. Quality of products is 10/10
Bud tenders are always positive and friendly, offering advice and excitement! Cooper helped me pick out some glass and some flower, my favorite dispensary by far
March 21, 2024
Best cannabis shop in the Inland Empire! Every time I come they are playing good music and it’s very clean. Any questions I have they have answers. Shout out to Jamie for always remembering my name and always making me feel so welcome.
great people and products
Came here on a Sunday don't normally do but today I did normally the security guards here are always cool but for some reason I felt that today security was being picky with whi he should wand at the door altho I got check with the wand the customer prior to me did not the guard let the older gentleman in no problem and stood in front of me not sure if I'm gonna continue coming here after that experience might just make the extra trip to high times in SB instead
March 16, 2024
CJs is the place to go for the best customer care! Jamie is my go to budtender! She’s knowledgeable about each various products there & she really knows her flower! Jamie’s customer relation skills and expertise keep me coming back!
Very quick and easy in and out. Got home early.
Always friendly and helpful. Greet me by name every time I come in. Just very kind staff and helpfull.. Staff always in good moods even if I am not. Great experience.
For the first time ever I was disappointed with the service I received today. I had an online order ready for pickup, I went directly to the bar to get my order, as I have since I first began using your business. After waiting several minutes, I was instructed to stand in line due to bar being closed for the day. As instructed, I went and stood in a long line. Once it was my turn, I went to the sales counter, I then informed the employee I’m here to pickup an online order. The employee told me I had to go back and stand in another line, at this point I was frustrated, but did as instructed. I then stood in the other line which only had one customer in line. I was then called over by the same employee who originally sent me to the online pickup line, which by the way is not identified by any signage I could see.
Long story short, I had to wait at 3 separate locations. The irritating part was the same employee who told me to change lines, after waiting several minutes, also pulled me out of the second line to give me my online order. He could have just taken care of me originally!!
I have to admit, I had strayed from Captain Jack’s, I didn’t want t to make the drive, Wrong thing to do…..
I am Back!! Love thé sélection and bud tenders are Awesome.