DISPENSARY
MEDICAL & RECREATIONAL
Trulieve - Casa Grande
Ratings and reviews of Trulieve - Casa Grande
(918 reviews)
4.4
Quality
4.5
Service
4.5
Atmosphere
Reviews 73-96 of 918
Very Limited selections & they hardly ever have sales. This is the only local dispensary in CG & my average visit takes no less than about 30min to an hour 😬Seems like they need to find a better way to get patients in & out the door faster. BUT luv their staff.. literally the best ppl ever🖤
Dispensary response:
Thank you for the feedback! Patient service is important to us and we are always trying to get better! Please feel free to contact us at 5203509880 to speak with floor supervisor. Harvest prides itself for taking its patients needs into consideration and would like the opportunity to resolve this current Issue.
July 17, 2020
November 12, 2021
This place sucks for a dispensary. Rude bitches work here and rush you. This place is not for patients and only for the money. Why do they always have to change my order when I order online? Poor excuse for a dispensary.
I love Harvest! They have great staff! Meds are great!
Dispensary response:
Hi! Thank you so much for reaching out and providing this feedback about your experience here! We are so happy to hear that you're enjoying our staff and products! If you ever have any questions, always feel free to contact us at: (520) 350-9880 and ask to speak with Kellyna! We look forward to seeing you again!
December 9, 2020
This dispensary used to be horrible but they seem to have it together now. I’d only recommend a FRESHER stock of flower. Seeing a 6 month harvest date on a $15 preroll is infuriating to say the least. More top shelf flower deals and fresher product and I won’t need to drive to O or SS.
Dispensary response:
Thank you for the feedback! Patient service is important to us and we are always trying to get better! Please feel free to contact us at 5203509880 to speak with floor supervisor. Harvest prides itself for taking its patients needs into consideration and would like the opportunity to resolve this current Issue.
July 17, 2020
October 24, 2020
loveit😎 everyone is friendly and service is quick,the longest ive ever had to wait is round 20 mnts.👍
July 1, 2020
This place has a limited selection, and typically doesn’t have anything in single grams of flower. The people here though are always super nice and super helpful, and the bud quality there is always pretty good.
November 3, 2020
Always know how to make their patients happy.
With all this covid-19 stuff is going on I know the staff might have bad day’s with rude customers or just a bad day in general but doesn’t give them the right to give attitude to the next customer. Never had a problem with them or a staff member until today.
Dispensary response:
Thank you for the feedback! Patient service is important to us and we are always trying to get better! Please feel free to contact us at 5203509880 to speak with floor supervisor. Harvest prides itself for taking its patients needs into consideration and would like the opportunity to resolve this current Issue.
July 17, 2020
December 13, 2020
Amazing staff & great flower ❤️
Dispensary response:
Thank you so much for reaching out and providing this feedback about your experience here! If you ever have any questions, always feel free to contact us at: (520) 350-9880 and ask to speak with Kellyna! We look forward to seeing you again! :)
December 14, 2020
May 29, 2021
Internet order ignored all day then canceled for no reason. Gave up on this place
Dispensary response:
Hello - Thank you for reaching out and providing this feedback. I am very sorry to hear that your recent attempt to order online with us didn't go well. We would greatly appreciate if you would contact us at askme@harvestinc.com so we can discuss this with you.
June 8, 2021
I liked that today was beautiful you are open and doing the best to service patients. Clients in line need to stay 6 ft apart. The staff kept reminding them and did an awesome job. There is a wait time even for online orders so be prepared. My order was completely there, though I did need to make an adjustment. No big deal and thank you 😊. To patients in line be nice and practice social distance.
December 13, 2020
I called Friday asking if they received potent planet drop, front desk went to check for me. he said they just got it in and were getting them labeled and put in the system and try back later or next day. called back Saturday was told it should be ready by Sunday at the latest. called Sunday inventory manager said they never got any in sorry....seems a little funny to me.
Dispensary response:
Hello and thank you for reaching out and providing this feedback. We are sorry for any miscommunication that may have occurred. We are always looking to gather more information about our patient’s experiences while attending our dispensaries, as we strive to provide the best service possible. We would greatly appreciate if you would contact us at (520) 350-9880 so we can discuss this with you, when calling please ask to speak with Kellyna.
December 14, 2020
Love the front desk guy Brandon he's always so nice when I do phone orders
March 23, 2021
👽 alien labs is it being one ☝🏽 that helps Indica used in flower for the relief 🥲 one is looking for especially when it’s neurological pain and body aches and strained muscle mass...great product out of many is one of the ones that do what it’s meant to do relax the body to sooth the aches and pains of the living body to embrace life in a more positive manner instead of being irritated by being frustrated by the way I feel...so it’s all worth it...when choosing this alien labs product...
Sitting outside is bad.
Both of the customer service reps. were friendly and very helpful.
You need a store in Maricopa City.
Many people are on Med.
Mar. and very big on CBD.
We also have a
very large retirement community.
I could get you several employees.
Thanks
Roxanne
Sometimes, the wait can be a little long, but only one dispensary yeah, it's going to happen. Thank you all.
Dispensary response:
Thank you for your feedback amazingA! We understand the wait can be long and are working to make the process more enjoyable. Please do not hesitate to call with any feedback or if you would like to speak with management.
August 15, 2020
They're right ? The young red head is an absolutely rude lady ?and everyone else is so wonderful ? It's always a pleasure to leave a tip?
Dispensary response:
Thank you for the feedback! Patient service is important to us and we are always trying to get better! Please feel free to contact us at 5203509880 to speak with floor supervisor. Harvest prides itself for taking its patients needs into consideration and would like the opportunity to resolve this current Issue.
July 17, 2020
November 26, 2020
Very friendly and fast.
Dispensary response:
Hi! Thank you so much for reaching out and providing this feedback about your experience here! If you ever have any questions, always feel free to contact us at: (520) 350-9880 and ask to speak with Kellyna! We look forward to seeing you again!
December 9, 2020
Asked why y'all d have $70 halves special twice a week. Was told d need to bc y'all are so sterile! Well outside is a different story and that's where customers spend most of time. During covid19 maybe have specials more often. Would hate to get sick while in line for my medicine. Staff is awesome otherwise!
Service is slow. During this pandemic its online orders only.... Why do we have to wait so long when we get the text "it's ready". Should be fast and easy if "its ready", go in pay, receive and go.
Hard times for everyone and everyone is doing their best. So suck it up those who complain about waiting in line to pick up their pre ordered items...its about the number of people inside at a time given the space available! For those helping keep the only dispensary open in CG thank you! You are appreciated and valued!
August 2, 2020
quick and easy service friendly workers
Dispensary response:
Thank You bigtymin12! We are thrilled to hear you enjoyed our services! Hope to see you again real soon!
August 15, 2020
November 6, 2020
I’ll start with my dislikes first. Most of the budtenders here don’t have great knowledge on the edibles in my experience, but that’s probably because they never keep the same products consistently. Anytime I find an edible I like, it’s not there the next time I go. That always really disappointed me. The line is always way out the door so you end up waiting a long time.
But the budtenders are kind and they remember your name, and it’s in a good location. They’re the only dispensary in casa grande. Flower and preroll products are a little more consistent than edibles.
I would recommend this dispensary to someone who uses mostly flower or prerolls, but if someone used mainly edibles I probably wouldn’t recommend it if they planned to return regularly.
Dispensary response:
Thank you for reaching out and providing this feedback. We are always looking to gather more information about our patient’s experiences while attending our dispensaries, as we strive to provide the best service possible. We would greatly appreciate if you would contact us at: (520) 350-9880 so we can discuss this with you, when calling please ask to speak with Kellyna.
December 9, 2020
October 26, 2021
Nice place. Clean. Comfortable. Good prices. Shatter I had was tasty. Employees were nice.