MedMen - Syracuse

I find Medmen’s products & selection decent. Their prices are competitive for mmj and their email deals can really rock. Also, the reception person is always friendly & the place has a chill vibe. My big complaint are their “pharmacists”. I’ve had 2 different ones and neither seems to have even a basic understanding of the pharmacology behind their flower products. I asked for flower suggestions for pain management & they immediately steered me to prepackaged carts, pils, oils etc. When i reiterated that i was looking for actual bud, i got really lame suggestions to check their list for indicas and hybrids and just pick one that sounds interesting … one saying that they are basically the same & the other proclaiming it’s pretty much a crap shoot. In other interactions, i was looking for something to help with sleep. Again, they had no strain suggestions and just told me to pick an indica and one of the guys commented that any of them should “get er done” !!??! Meanwhile, i’ve visited half a dozen or so other shops in recreational states and was extremely impressed every single time. these bud tenders took obvious interest in my issues and were able to make enthusiastic recommendations of products that were likely to work for me based on quantifiable factors like terpene profiles and other factors of chemical composition. Sure, there is a certain amount of “your mileage may vary” based on the difference & complexities of an individual customer’s genetics, physical characteristics, health issues …. but there is also a large amount of hardcore objective SCIENCE behind making a recommendation. Despite MadMen “pharmacists” having access to the chromatography & full spectrum chemical analysis of every product they sell, they seem to have absolutely no interest (or ability) to utilize product knowledge in order to lead customers to a more effective experience with medical cannabis. When NY finally gets its act together in allowing recreational sales, these new shops will absolutely eat complacent retailers in the medical space, like MedMen’s, lunch! So, yes, I’ll shop here again -until there are better options.

I was at the N. Syracuse location last week to pick up an order, when I arrived the office was closed, no notice or explanation. I received a call from one of the pharmacists the next day to see if I wanted the order still they had to close the day before because they had "NO STAFF".

Staff is always knowledgeable and helpful.

MedMen has always been a wonderful Dispensary. The people are very nice. It’s a little weird that you have to walk in there and walk to another room, but I guess that’s what they do. New York medical flower is becoming a waste of time and a huge waste of money. New York State is limiting the amount of THC in our medicine. This is not fair and it’s a rip off. I’m so sick of getting dried up useless flower. And it’s not just MedMen. It’s all the dispensaries in New York. Drive to Massachusetts, drive to Maine, and get real cannabis. The garbage we are swindled with, here in New York, should be outlawed. It’s a crime.

Always really friendly and helpful!

Why can’t I use my senior discount along with sale price.

So convenient to Eshop and fast service.

I’ve never had a bad experience as a patient. They’re awesome: clean, reasonably priced, and the quality is consistently good.

This seems like a place where people go when they know they'll have there insurance cover things. Gross. Plus they just fired their A-team. Go anywhere else and you'll be happier. They fired Kristy. There probably closing anyways. Don't go there a s you're welcome

Always treated with respect and kindness. Questions are answered so that they are understood

A relaxed atmosphere with caring and polite employees. They will answer any question I have. A couple new items to try.

The pharmacists are awesome , knowledgeable and helpful, the receptionist is gracious and points out the sales and deals , A+. Kudos

Very easy process friendly people, friendly atmosphere. It’s my only dispensary.

A nice looking place with very competitive prices and courteous, knowledgeable staff….what more could you want?

Excellent selection of products at very reasonable prices. The staff is very friendly and helpful! I've been going here for years and don't see that stopping!

I have visited MedMen various times. Their office is clean, front desk worker is always chill and welcoming . They have a wide variety of products , always have amazing deals via email as well. Their pharmacists in the back are very knowledgeable ! I didn’t know much my first visit and they walked me threw all of it , and explained all the products, and what would work best.

I have been here a handful of times and never had an issue with any products. Always have been a big fan of oil carts and today I had bought a couple cartridges for the first time from this store. One of the carts just didn’t work for some reason. There wast anything leaking or plugged up, the thread wasn’t messed up, it just didn’t work for some odd reason. I had called and spoke to a gentlemen (Zach) about this and what was going on. He was extremely nice and understanding about this and offered to replace it for me. I was definitely hesitant about getting the same strain again and thought about something else, however since that was one I wanted I went with the same strain. I am Glad I did, because this one worked just fine like the other and has no issue at all! These 250:1 LuxLyte carts and a very clean and great product that will definitely buy again! Thanks again MedMen!

Friendly, fast and clean! My favorite dispensary!

Thanks

I am a new patient to this Syracuse MedMen. Everyone is very kind, efficient and professional from start to finish! Great variety of products! I purchased the 20:1 Lemon Flavored Chewable Tablets and they worked GREAT! I sleep like a baby with these! And they help my chronic pain. I also purchased some Durban Thai Flower which is a nice Sativa strain. I highly recommend MedMen in Syracuse!

MedMen is stepping the game up .. leaving a review for my husband since he doesn’t have a leafly account . Hands down the best products… he was very happy with yesterday and by far the best staff ..so nice and kirsty or Christy was so cute and friendly with open arms . I stepped out because I didn’t have my ID on me . That’s ok😊 Understandable. He’s happy so I’m happy 5 stars 😊

I love the friendliness of every single employee here; they make you feel very comfortable, which makes me want to be a returning customer.

Always a fast, easy experience!

Knowledgeable, very nice.