NETA - Brookline (Boston) - Rec

Great location, friendly staff like Garry and trainer Jackie!

How my orders go from 300-400 after “discounts” trash ass place never again. Stick to happy valley or commcan

I've visited here 4 times during the past year. Each time, as I wait in line, I regret having come. It's just a sad place. Sometimes ordering on line is wildly faster, but more often it is not. Last time I was there I literally waited in line for 45 minutes and as I got toward the front, noticed folks who had shown up 15 minutes prior (to the walkup line) leaving with their items. Ridiculous. I can smell the reek of mediocre management wafting off of every employee. How dare they? So sad. They for me, are selling product which hasn't been loved by anyone during it's short life, and it's painfully evident. I prefer my pot, like my burritos, to have been actually cared for at some point.

As soon as they started serving recreational customers the care and compassion towards medical patients went completely out the window. It's a shame that a lot of these places that were once really good medical dispensaries are now more focused on reeling in the dough on the recreational side as medical patients either have to deal with stress with a huge amount of people or having to deal with not having what they need. I won't be returning here. Can't wait till delivery services start so that I won't have to deal with a circus sideshow.

Ok wow! When I showed up at NETA I was upset and frustrated. These people talked me down got me sorted and got my first time discounts all strait for me. Free secured parking for medical... and wow the best GSC wax ever, I was very happy with the wax. This place is extremely compassionate and I will be loyal for life, thank you Noa and the NETA team, you're a god sent

Shitty since it became recreational use too. Cent keep any decent flower in stock for medical patients. Nightmare to even go over there. Imagine my disgust when I drive all the way over within 20 mins of placing my order for them to say they don’t have any of the flower I ordered. This was my first dispensary I went to and it was great. Trying to grow big without right measures in place- not to mention how they were fined for using chemicals on flower by state less than a year ago. Never coming back. Way better quality flower and variety at other dispensaries in area without the parking hassle.

I have been going to this place for several months until I went to commcan in millis. This place is my most local recreational shop. I hate the fact there is no parking. There is often long lines. And the environment is not that great but they did choose a beautiful building though. The flower here is good quality not dry. But the biggest problem I have with the flower is that it is not potent enough and that the selection is not the greatest. Maybe I'll come back only if they have a strain I like or they change there menu and add more flower options and up the buying limit. I hate I'm only allowed to buy a eigth.

If there was a dispensary in hell it would be something like this

not worth the trip weak flower!

quick, convenient, professional. really really cool employees, they’re helpful,compassionate,and informed.

The flower here is absolute bottom tier, but fine in a pinch. The location is cool but there’s no parking. Go somewhere else if you can.

They are always swamped, don't really prioritize medical patients, and traffic is a nightmare.

I've been coming to NETA Brookline since shortly after it opened for medical use. The staff have always been really friendly and enthusiastic about helping find the right product for you. I feel like I can ask questions, especially silly how-to questions here without being embarrassed about my lack of experience with cannabis Since this location opened to retail sales I have found it extremely overwhelming and no longer enjoy coming here. They really have made a lot of efforts to prioritize medical patients (skip the line at the door, separate waiting area near the entrance, registers just for medical patients, not subject to quantity limits), but it is noisy, chaotic, and crowded now. I have a couple vouchers left from renewing my Rx but after I use them I don't think I'll be back.

First off want to say that as far as new patient specials, there is none I’ve encountered so far that are better than NETA’s match 50$ for 50$ up to 200$, I walked out w an oz for 150, just for that alone it’s worth it for any med patient, only catch is that you can only spend 150$ max per visit so you have to come in twice to cash in fully, it’s also the only reason I’ll ever visit NETA in the future as I was pretty unimpressed overall. Their weed is mostly very good, just way overpriced, and due to the high volume of that store all the best strains are usually sold out and they don’t update their website to reflect that.

This place is terrible, the only thing worse than there bud is the service. Won’t come here ever again. Long lines , and terrible meds .

I need to update a negative review, seeing as the situation was justified and made right by a wonderful woman at Neta I spoke with. I don’t wanna give her name out(LF), but she treated me like the honest hard working human being I am, compared to the very nice but very inept assistant mngr I spoke w Sunday evening. So in hindsight, I should’ve waited a extra day and contacted somebody different before leaving a negative comment. Here’s why. LF took the time n spoke to me on the phone. Made me feel a million times better within 5min of speaking to her! Such a nice person who takes the patients ordeals into account instead of just the organization she works for. Which is fantastic btw! I am truly satisfied and couldn’t be happier with the way LF treated me. Not because of what happened, but because of the way she spoke to me and took into account my total time spent and the hassle of the whole situation. I was more than satisfied and not expecting her to do what she did. But that extra step will make me a believer in ppl at Neta or at least her when it comes to resolving a issue taking the patients time and effort into consideration. She treated me with the utmost respect. She was so very pleasant and friendly. She’s very understanding to the patients time n effort they put into getting their medicine at Neta. I know one person isn’t much, but she just saved Neta a customer vs just going down the st to my nearest dispensary. I suffer from extreme anxiety and she made me feel so much better I can breathe again! Now that’s the Neta I though I knew and loved!! They do stand by their customers just as much as their product! Unless ur a obvious 🤥 lol. Much love NETA n LF..... Hands down the best dispensary NETA in Brookline and Northampton Ma. Thanks for being so understanding LF🙂

I recently went to NETA located in Brookline,  Ma. I was unsure of exactly what I needed to get that would help or alleviate my various medical issues.  I walked in & it was  extremely busy. I could start to feel myself getting anxious. I didn't stand long before I was greeted by a woman named Lisa. She came from behind the counter and couldn't have been kinder in her approach or more professional! I was blown away. With all the patients/ customers there, she made me feel like I was the only one at that moment that mattered! I was relieved.  She took the time to listen to me, explain my options & help me! She took me to counter & I was amazed by her knowledge and ability to multitask and still make me feel secure in my decision making.  Afterwards, Lisa had what I picked out & rang everything up ! It was second nature for her. She even showed me how to hold items I bought to easily remove because it is difficult to do with my hands. She made me feel like I was the only patient there. I will be returning to this dispensary often. I highly recommend NETA in Brookline. Ma.! Outstanding experience.  Pamela S

UPDATE 8/31 I placed my reserve ahead order at 11:54am and I never received confirmation that the order was ready for pickup until 8:43pm. what a joke on your part Neta! I will post this on every media possible. GO ELSEWHERE. THEY HAVE NO LOYALTY TO MEDICAL PATIENTS AND HAVE GONE DOWN HILL. LAST 6 RESERVE AHEAD ORDERS HAVE BEEN A COMPLETE DISASTER. (See attached time stamps for proof that they clearly suck at confirming orders!) UPDATE: It turns out they spontaneously shut off their reserve ahead ordering system at a radom time depending on business. Unfourtantley that means you have to place several orders and have them cancelled as they go through but the stock is unavailable. In addition, after 3 years shopping there they said me being a Jr. was an issue when processing my order. All in all, recreational customers are getting reserve ahead orders processed and picked up before patients. If you plan to visit after 5pm have an open mind on your selection as it will be random or cancelled. My last two reserve ahead orders have been a nightmare and cancelled. However, after waiting in line longer than anyone else they seem to have the bottom of the barrel nugs available to remedy the situation. Friendly and Efficient. Neta has been my #1 stop since they opened their Brookline doors. Flower is always of best quality. Reserve ahead is incredibly helpful. Alex was accommodating on my last visit. If you're into flower, try the Sweet Tooth!

1st trip to NETA - Brookline yesterday, so don't have a strong baseline for comparison. What I can say is that they were efficient, friendly, and fast. My order was basic: edibles and a pre-roll, and time constraints prevented me from lingering. However, total time from ID scan at door to exit was under 5 minutes (this is mid-day on a Tuesday), and the Lumens I tried last night was a pleasant experience. Will definitely return.

This place is fantastic! The line was long but it moved quick. The flower here is very fresh and potent and they serve lots of varieties of strains and other cannabis products. They were well supplied and not lacking what one needed. The staff were very respectful and courteous and answered any questions. They weren't too pushy neither. The interior of the building was elegant. You will definitely benefit tremendously if you are a medical patient here because its very obvious they respect and take very good care of their medical patients. If you're medical card holder you will have cheaper and more options. As a recreational user, i found the bud to be a bit pricey especially with the 20% tax thats not included in the pricing, but u can tell it's high quality at first glance. When u smoke it, i got the strain Sweet Tooth and it gives a nice pleasurable tasty toke that will have u feeling its high effects and it will last a long time. Definitely worth buying it. Or try a pre roll or maybe some capsules. One thing for sure tho is they have products that can fit almost any budget. Some products are pricey but affordable, i am grateful i can buy a gram for $15 instead of being stuck having to buy a whole 1/8. So yeah i HIGHLY recommend this place and go check it out. U won't regret it.

I enjoy the atmosphere and the people, very knowledgeable and fairly good deals

Wow what can I say about NETA? I've been to a few other dispesaries and each one has its own pluses and minuses, but NETA by far is the best. What makes NETA the best? First off, the people there are so dang helpful and friendly. Always willing to answer questions or talk to you. Just overly friendly and go out of their way to help. I went one day in a bad mood, and the folks at NETA with their attitude just cheered me up (then again talking about pot always cheers me up anyways). Customer service with NETA is key and a cornerstone of their business. They want you to be happy with your experience. I'm a big vape person, and I've had some issues with cartridges and the pens. In MA, you really can't 'return' anything that previously has marijuana in it but NETA still was able to make it right by just offering me a store credit on the defective merchandise. And they did it without hesitation (of course, after making sure the cartridge really was defective and it wasn't user error). They could have been shady and told me to 'take a hike' but didn't and happily worked with me to make it right. Awesome. Now as far as products, I'm a big vape person because its discreet. NETA Has a wide variety of APEX RemPens and Turpine cartridges. Other dispensaries sell them, but NETA just has such a wide selection of them, along with the D-Line refills if I want to go that route. NETA also offers a wide variety of products, so if you don't care much for smoking flower, you can eat it or vape it or munch on it. I don't think i've never left dissapointed in NETA's non-flower offerings. It really is a candy store so to speak.. just so many products to choose from. Oh and let's not forget their flower, which they always let you see & smell before you buy. It's super good high quality, and they are always changing strains so there's always a new choice for you to try every time you go. Overall extremely happy with NETA, and of course I will be back.

Parking is a nightmare. 13 spots TOTAL at my last visit (pre-recreational sales) I can only imagine rec sales will make it much more hectic. Products are good, no complaints there. Decent selection available as well. New patient discounts are great. My only issue besides terrible parking is that there always seems to be a line here (once again, I cant imagine rec sales made this any better) BUT you can avoid that by ordering ahead and picking up. Pickup is great and I was in and out in under 10 minutes. Staff here is ok. This is the one shop I’ve been to so far that just didn’t seem to have happy workers. They were fine and I had no issues but it was the sort of interaction you’d expect from a high schooler working at mcdonalds, just kind of didn’t seem excited to be there or help people. Just my overall impression of the staff. Traffic can be an issue depending on what time you go.

Extremely dry, brittle flower, but a great selection of edibles and carts. i especially like the rubi carts.