NETA - Brookline (Boston) - Rec

Not the same .... product went downhill , wait times ridiculous, staff blah 😑, parking terrible , Better options available in area

I’m a long time medical customer. Neta has great product and customer service. The associates are knowledgeable and eager to help. However, since becoming an adult use facility it has gotten exceptionally loud in there. My last 2 visits i couldn’t here what the associate was saying to me. As a medical patient, I sometimes come with questions to best manage my symptoms. Doesn’t really help if I can’t hear the advice. It’s disappointing, especially given there’s really nothing that can be done about it.

I'm a medical patient. This is one of the few dispensaries I've been to that hasnt shorted me and actually measures out the bud in front of you.

Awful parking for patients. No real good direction on where to park for patients. I can’t imagine having mobility issues and trying to go to this dispensary. The police officer was a jerk and so were the workers in the parking lot who yelled at me when I didn’t know where to park. They apologized when I finally walked a half mile to get there and realized I am a medical patient, so I gave one star for atmosphere. Sean (Shawn?) who helped me once inside made up for it, thankfully. Service is always amazing here. I recommend not yelling at the people trying to give you business, especially those of us that have an actual medical need.

I thought it would be such a long wait but it wasn't bad. everyone was professional and friendly and knowledgeable. ALDO was awesome he took his time and explained different things to me and was very kind. I give it a 5 star rating !!!

Insanely crowded a lot but still a good place. The Boston area definitely needs to hurry up and open more shops.

Order online. Save yourself so much time. Otherwise expect a line but quality quick service.

This is really my last resort when it comes to dispensaries for medical patients. -Always waiting reserved or not. -Not able to do your order I wish they care about the service a little more.

Poor customer service and inability to update inventory online. Drove over 40 mins only to be told sorry we sold out if 1/2 types of flower. Been going here for years and its embarrassing how far down hill this place has fallen. Mgmt needs to lean it and level up as competition is much greater now than 3 yrs ago.

Great Dispensary!!! Had issues with availability of an item and the manager expedited the availability!! I’ve never had a problem at NETA ! They care about the medical patients !!!

This place is terrible. They hand you a menu for the day and half the stuff on it isn’t available. Went in for black triangle and was told they were out. Asked for gg4 then, they were out of that too. Stood in line for 45 mins to walk out empty handed when I could have been told immediately they were out of that strain.

So let's start at the beginning. When you first arrive at NETA you will notice that there is nowhere to park. Get ready to spend time circling the building while you wait for a spot to open up. Once you do park, you must be careful getting out of your car! NETA is on a main road, and traffic doesn't give a damn if you have to park on the street and get out of your car. I have almost been hit twice, and this is why I don't go there anymore. There is a police detail who stays out front, which is nice and comforting when you have just made a big purchase and want to feel safe walking back to your car. Check in is fast and easy. The inside is huge and very comfortable! Menus ready for anyone who comes inside, and plenty of places to sit while you peruse your options. And there is a pretty big selection to choose from! NETA offers one of the biggest choices in flower that I have seen, and it is all top quality! They do offer a hardship discount for certain customers. Also, be sure to call ahead and ask if they are running any specials! On one of my visits I was told that if I brought in a toy to donate that I would get a discount, which I did! So always call ahead! The online menu is reliable, and so is the staff. NETA talked me into my first vaping experience, which I loved, and gave me my first edible! If you are okay in traffic, then NETA is definitely somewhere you will want to visit more than once. My only recommendation is to make sure you give yourself a large chunk of time to be there. This is not an in and out dispensary like some of the smaller ones in Massachusetts. Each time I have gone there, I have been inside for at least 40 minutes because of long lines. The only reason I don;t go back is because the parking situation scares the hell out of my, but this is definitely a 5 star facility!

I need to correct a few exceptions, if you're looking for a military discount they don't have it. You are/were military and you were a civilian before that just like everyone else so don't try to kill great service and products by negative reviews if you shop there. The government still sees it as illegal and I'm sure your DS wouldn't sympathize with you. I was in for my first visit, being a patient advocate and having many years of grow knowledge I went in with an open mind. The staff tried to help someone at the counter that was a loud mouth know-it-all refusing to stop with the stories of his greatness and was asked to leave. 5 minutes of banter and foot stomping got him ejected and I understand why the guy behind the counter was testy with me at first. I defused the situation and allowed him to run down his pitch which he did his homework and knew his job well. I dropped about 600 and couldn't be happier with how well he handled himself after being tested like that. The people there need to do their job, they're not psychologists for your issues and generally spent a lot of time learning the job I'm sure everyone here would be happy to have. I drove almost an hour to get there and I'll continue to give them my business. 5 stars because its deserved not owed. Great job NETA..

First dispensary I visited a long while ago, and it set a good standard for the rest. Only dispensary I’ve been to where there’s the option to have budtender package your bud in front of you (kindness is rewarded with nice buds), which I think is awesome. While the menu is rather stagnant, the quality and consistency of the flower is great. I’m a sativa guy, and highly recommend their Ghost Train Haze, Tangerine Haze, and Amnesia Haze. For a night ending head wrecker try Sweet Tooth, often weighing in at over 30%. Deals are far and few between, but when they occur, they’re big ones...like $4.20 joints (.8 grams). They’re the most “corporate” of any dispensary I’ve been to, and while that generally doesn’t jive with weed, it does allow for smooth transactions and consistent quality.

The atmosphere sucks now because of recreational.

Great location easy in and out. My favorite in the city

Always fast, friendly, and convenient. Love that they have a Reserve Ahead option via their website. Used to go to a different dispensary, but changed over to NETA.

Easy to order ahead and pick up. Knowledgeable staff, good vibe.

THANK YOU JONATHAN for taking care of my special needs regarding my exposure to the sun. I really appreciated the way I was welcomed and accommodated with out feeling like a pain. I loved your dispensary and will be sure to return the next time I visit Boston! THANKS AGAIN!

I began as an adult user and found online pre-ordering to be easy, and even as I began to develop physical problems, the lines always moved quickly. Now, as a medical patient, access is even easier. In either case, all staff always treated me (and continue to treat me) with a smile and an assist! Thank y'all!!

I miss NETA. My first dispensary as a patient, I was a regular weekly customer for years. Now it's a recreational circus. I know they claim to give priority to patients but that's become impossible. Last time I went, a big argument broke-out at the door while I tried to get inside, then I had to wait in line for the only 2 registers set-aside for patients. It was so loud. The bud tender was totally distracted and did not talk to me at all. I still think NETA has the best flower (I miss you Jack Frost) but the culture has totally changed. It's just not for patients anymore.

ordering online was easy and awesome. I walked right past 150 people waiting in line, got my order and left. The only thing I didnt like was I couldnt add to the order when I got there and it was hard to hear with so many people in a big huge space. But I'd absolutely return. In fact, I am. Today.

Amazon

Awesome! The employees are very knowledgeable and will answer every question you may have. I do recommend ordering ahead, online on their website. You’ll still have to wait in line, but it won’t be as long as the full service line.