
DISPENSARY
MEDICAL & RECREATIONAL
NETA - Brookline (Boston) - Rec
Ratings and reviews of NETA - Brookline (Boston) - Rec
(500 reviews)
4.4
Quality
4.4
Service
4.4
Atmosphere
Reviews 145-168 of 500
June 22, 2018
Hands down the best dispensary in mass. Super high quality products including an excellent array of edibles and high CBD products at reasonable prices. Very knowledgeable and friendly staff. Extremely wide variety of products. Will be back soon!
Dispensary response:
Nice! Thank you Sashatobe95, for writing such a wonderful review! We love this feedback and look forward to your next visit with NETA. Just wait to see what else we have planned!
June 22, 2018
May 10, 2018
Overall a good visit at NETA. They have a great selection of concentrates and they do bulk discounts which not all dispensaries do. They also have the $200 new patient special which is a huge benefit. Saw a few samples of flower and they all looked pretty good, smaller nugs though. One thing to be prepared for is that the parking situation is not ideal, they have a very small lot where maybe 10-15 cars can fit and the rest is all street parking. Will definitely be returning!
October 4, 2017
Gotta say... NETA Brookline is the BEST!!!!!! been going there since June 2017... My favorite so far. Just got a call from a very nice manager Simone who called to tell me at the end of the night count the budtender overcharged me $100.00 and I didn't even notice . She instantly CREDITED it to me so when I come in next time I could use it. What a nice surprise to my day. THANK YOU SIMONE and I LOVE THIS PLACE!!!!!!!!
November 15, 2016
NETA Brookline is great! The parking is definitely not the best- limited spots in the lot and street parking. You may have to loop around a few times- my suggestion is getting dropped off or using public transportation! Spots do open up sporadically. When you enter, reminds you of a train station but is a renovated bank.The Express Lane is where I prefer to purchase product which excludes the limited menu or daily menu items. Average wait time for me has been 30-45 minutes.
What led to my review today was the first unfortunate experience I had with NETA Brookline. Being a MMJ patient has allowed me to find true support in working through my anxiety, PTSD, and depression. I am looking to fully move away from smoking and consider other ways of intake ... Tinctures have been the best yet. After purchasing my first Wishing Well Tincture 10 ML Sativa- I finally found daytime relief. It was great and I was happy to purchase my 2nd batch from NETA Brookline just 2 weeks ago. I noticed the inner seal after purchasing was a little loose but I ignored it. 3 days after that, the inner part of the cap completely fell out. I stored it upright for the most part but come to find, after only 2 uses, the tincture had completely leaked. Yes, it may have been jostled a bit my placement of it in my purse- however for it to completely leak?! Shame on me for storing it in my purse for that brief time but I had used tinctures before - never an issue. I called NETA Brookline to inform them of the tincture leak at the very most to report the packaging issue. Please understand : I was NOT expecting a full refund. The NETA Brookline Employee that I spoke with via phone was curt, a bit accusing, and completely condescending. She did not ask for my name or Patient # or how long I have been a patient with NETA Brookline. After I shared the issue with her, she asked pointed questions about storage in a way that insinuated I had purposefully done it. It wasn't appreciated whatsoever. She put me on hold for a moment and came back to begrudgingly tell me to bring in the emptied tincture and "they will see what they can do for you". She also suggested that I remember to store it in a proper place and upright as if she was speaking to a child. Ugh.
I will not let this unfortunate experience completely to mar my future time with NETA Brookline however I was sincerely disappointed in their customer service today. Their employees are all so very sweet and accommodating that I was taken aback.
Dispensary response:
Hi Beyonce123, thanks for your nice review. We appreciate you bringing both the issue with the tincture bottle and subsequent phone call to our attention. We are sorry to hear about this and glad you are not taking anything to heart. We are always willing to help out any of our patients with any issues and we guarantee our products 100%, So as stated, please feel free to come back in anytime so we can make this right for you. Thanks for being a loyal NETA patient and we look forward to seeing you again soon.
November 17, 2016
July 6, 2017
The Gorilla Glue shatter is amazing. Flo OG, Bruce Banner, Gorilla Glue, Girl Scout Cookies, Domnesia and Ghost Train Haze are all my favorite strains available here and they never disappoint. Tend to stick to high THC strains myself but that's just me! Really wish they would start rolling in new strains though as they've had the same great strains since they've opened. Would like to see my favorites or even just the staples stay and them also bring in some new fire!!! See you guys soon!
July 4, 2017
Anyone with something bad to say about NETA or the staff has much deeper issues. The staff and product are incredible. No one has ever tried to force any product on me here!! However I have heard other patients try and sound like "the expert"...if you are misinformed about what you desire and the staff here corrects that misinformation you should thank them! It is not their fault that you are uneducated as a patient
From all the positive experiences here irritates me to read the negative reviews of those who clearly were having a bad day to being with. I would recommend this place to any of my family or friends.
May 3, 2017
The NETA locations are beautiful. They have great packaging and a good selection of strains usually. Edibles are tasty and do the job.
My only issue is that while the flower usually looks pretty good, there isn't much personality to the the phenotypes I've seen of certain genetics. These strains don't have a lot of smell or taste in my experience, and the effects aren't the best. I recently tried GSC and Master Kush: Both genetics are great, but these phenotypes did not match up with my experience with both strains in the past. If GSC stands for Girl Scout Cookies, then for me this strain was a let down for me.
I also found a very tiny male flower on the GSC.
Overall not bad for Massachusetts though... especially if you have a low tolerance or are unfamiliar with genetics.
January 20, 2018
I've visited NETA is Brookline a few times now. Easy access from MBTA Green Line and I had no problem parking on Boylston Street when the NETA lot was full. Very friendly knowledgeable staff. The sativa and hybrid flower I've purchased all very very good, but the indica strains (Master Kush, Walker..) were not what I expected (understanding that everyone has a different experience with any given strain), I have had very good experiences with other indicas so I was perplexed. Purchasing at the counter resulted in me spending twice as much as intended on both visits -
yeah, my bad, but next time I'll do the express instead of going to the counter to avoid getting overwhelmed by all the choices. Amazing space!!!
October 27, 2018
Jack was really helpful!!
August 25, 2018
amazing place. will be my go to dispensary for now
February 12, 2018
Best prices on bud anywhere, esp., when you factor in the discounts and specials. Good quality, well manicured buds. I can't believe someone complained they waived the smell of the herb to you? Thats awesome in my book and I like how you see the bud they are weighing up. Need to offer hash though. Some exotics such as moon rocks and such would be nice as well.
July 16, 2018
great, helpful staff. wonderful selection. did not feel pressured into anything.
August 25, 2017
If you are going to a dispensary for the first time, this is the one to start with. The building is perfect and u can feel an exciting buzz in the air the second u walk in. They greet u with a menu the second u go in and ask if you have been there before. U can wait in line and order with bud tender or sit on couches & hand an order form to a runner. Great selection & top notch knowledge from entire staff. I've never been to another dispensary where everyone is so happy to be there. Well done, the gold standard in Mass. Now if they could open another one south of Boston, I'd never go any where else.
May 20, 2018
Love ‘‘tis place! Xavier helped me today and she was so happy, informative and took her time with me. Awesome service and you feel like a person when you’re here not a number. So happy I’ll be making NETA numero uno, well at least the days I can drive there. Great discounts to help patients out because it is medicine but pay out of pocket hurts .
June 5, 2018
I drove there & They conveniently offer free parking But It is difficult depending on the day/Time u go to get a spot.
They have High Quality Products at a Reasonable price..
The "BudTender" was very nice , it was a over all It was a welcoming atmosphere. Looking forward to my next visit.
January 21, 2019
Bank looked cool
September 2, 2018
Very professional staff, amazing quality medicine and in a prime location with a gorgeous building!
January 17, 2018
Amazing products, atmosphere, service, and experience. My advisor Nancy was so incredibly helpful--and patient--and is just a lovely person. Such a gorgeous facility, too. I ended up purchasing 3.5g CBD-rich Sour Tsunami x Cataract Kush flower, 3.5g Bruce Banner flower, 1g Jack Frost flower, a variety pack of 5 pre-rolls (Tangerine Haze, Grape Stomper, Flo OG, Walker Kush, and Master Kush), a 1:1 CBD:THC Rempen Slim, and a hybrid dark chocolate dose bar. All of the products have been fantastic, perhaps with the exception of the Rempen Slim, which is good not great, but I look forward to purchasing on my next visit the Apex One (just released). The CBD-rich flower is giving me tons of relief and energy. Looking forward to my next visit, and thanks again, Nancy!
October 4, 2017
NETA has major credibility issues surrounding their Apex Rempen line. I have fought with them for over a month about their defective cartridges. Their employees act very dishonestly when you bring this to their attention. The bold faced manager women tried telling me with a straight face that there is no issue with the Apex product. This is a warning to all fellow patients that we deserve to be treated fairly and with integrity.
Dispensary response:
Hi jjscotti426,
Thanks for taking the time to write a review. First of all, we hear your concerns and we want to help you as best as we are able.
We apologize for the inconvenience of your defective RemPen APEX. We can assure you that our staff wasn't being dishonest as we don't have an issue with our cartridges. The failure rate is about 1-2%, below the industry average failure rate for vaporizer cartridges.
Patient service is our #1 priority and we do want to make this right for you.
May we reach out over the phone to explain how we can make you whole? Let us know what time of day might be best.
October 6, 2017
August 24, 2017
I like this dispensary with it's old world charm; the architectural design elements from the former bank make it a fun stop. I went there yesterday and picked up their strain: Sweet Tooth, and from the kushy aroma when the associate first opened the container I knew that I was in for a real treat! The herb is kind with a wonderful flavor profile and aromatics. I would recommend this strain to anyone needing a new perspective but you may wish to wait until the chores are done first as there is a significant lack of motivation and even couch lock if you indulge in too much. In small doses it is great for bike rides but only with the ubiquitous safety gear, of course. I'm really liking this strain; good job, folks!
December 31, 2016
NETA was the first cannabis dispensary I visited upon receiving my state med-mary credentials. Legit. U can't beat $50 off 1st time visit and each referral. Easy access via. T, car etc. When u arrive u have the option of street or parking lot. Local PD on-site at door check. After u pass through the door u are smacked with the dank bank smell. After passing through the second credential check u are greeted by a person at a concierge stand offering guidance through their purchase options. Grab a menu and u can wait in line for a bud tender to walk u thru products or if u know exactly what u want, choose the express line to expedite ur visit. NETA has a wide product line of Flower, concentrate and edibles with purchase limits on flower, o. the other hand their flower is not pre packaged... The team and atmosphere are great - cool old bank. Prices are strong but they have discounts and tons of service with high quality meds, famous strains.. NETA offers an oral cannabis tincture that will cure what ails u for about 6 hours -3 to 4 drops will do u. If u are in the Boston area NETA is a go to dispensary.
August 27, 2017
will not be returning. parking lot way too small. when turning around to leave the parking lot because of no parking and the long wait, was yelled at by staff for not waiting for a parking spot. they were extremely nasty with me. long time customer. will not be returning. product not worth the bad service. better product and service elsewhere.
Dispensary response:
Thank you for reaching out and for bringing this to our attention. We apologize if any member of our staff was brusque. Our parking attendants are there to make sure our patients remain safe while walking and driving in the lot and are trained to do so in a professional manner. However, if they feel there is a situation that may become dangerous, they may need to make a quick decision and sometimes a misunderstanding can occur. We feel this may have happened in your case and we do apologize.
While we count ourselves lucky to have a dozen onsite parking spaces onsite, please note that there are ample additional parking resources in close proximity to the RMD including: on street, lots, and garages. Our staff is always happy to provide a list of facilities.
From our on-staff parking attendants, to the Brookline police detail, to our proximity to public transportation, to the lot itself, patient access to our RMD is a top priority for us at NETA and you can rest assured that we will remind our staff to treat every person with respect while entering and exiting our lot.
August 28, 2017
April 5, 2018
This was my first dispensary, and it is, IMHO, really the king of all. The building is beautiful, they kept all of the period woodwork in place, the building was an old bank and it's beautiful. Great flower, good people, top service. I love the way they open a bin of buds, let you smell it, and then weigh it out in front of you.
Total numero uno!
May 2, 2018
Very friendly and informative staff. they have lots of products ranging from lighter dose to seasoned veterans. The layout is well done and the have their stuff together, with 3 options to pick up: fsce-to-face, order -and-wait, scheduled pickup. My personal favorite are the 2mg dose cubes to get you right to that perfect level you want to be at, provided you show the 2-hour patience.