I always sing the praises of my favorite dispensary, Nirvana. I exclusively shop here because of the great service, great people and amazing deals. However, I had a negative experience with my last order and I have been encouraged to share honest, and not just positive feedback by the management team so...here goes. I placed a delivery order and realized I didn't get the call to confirm everything so I called mid day to see what was happening. Turns out, the delivery driver was out sick and they weren't doing deliveries and I should have gotten a call but didnt...I was frustrated but shit happens so I moved along. I went to pick up my order and sadly, was treated in a very snide and negative way by Frederick. He seemed annoyed from the moment I approached and said I had a delivery order. When he gave me the total price, it was significantly different than the amount on the order I placed. I asked Frederick to review each item and the prices related to verify what happened. He was annoyed and rude while telling me that he ALWAYS tells people NOT to trust what my online order says because it is ALWAYS different. I listened and persisted to review each item. He finally did and everything matched except the total so I started to do the math on my calculator. This annoyed Frederick even more and he continued to tell me NEVER to trust the prices on my online order. I explained that wasn't a good answer or solution because the prices were exactly the same, the total was the only thing different. I still don't know why the total was different but there was a line behind me and Frederick made me so uncomfortable that I just paid and left. First time I've ever left there feeling bad about what happened. I'd like to chalk that up to Frederick's lack of ability to provide good service and will continue to happily shop here, maybe I'll just wait for the next available DA if Frederick is the one who tries to help me next time I'm there. Last note, Brandon and Caty do a wonderful job of managing and providing excellent service and leadership. Dylan and Jonathan and Tyler are all consistently wonderful.
Nirvana Cannabis - Prescott Valley
Ratings and reviews of Nirvana Cannabis - Prescott Valley
Nic was SUPER helpful!! He gave me all the best pro with amazing deals!! He is very friendly and will help you find anything you mind can think of!!
Johnathan was a great help! No instructions on pkg. Never used the product n I thought it was a defected vape. NOPE! He showed me how to use. Grateful...I was in great pain n found a ride to get back in time! Thx again Johnathan! 🤗🩷
lots of Great edibles, gummies and choclotates for those of us who love to sleep. Love the vibe of tons of Great flower for those of us brave enough to partake in it. Great place to chill. Always get whatever you need to fix your head in the right place.
Nirvana is great, looking forward to the full remodel.
Great selection of flower 👍
Go check out Nirvana Prescott valley dispensary. They have great customer service. The products and promotions are always awesome. And the wait is never long.
I love this place. see you there 👍
The "Bud Dudes" are very help, patient, and give great suggestions. I would recommend Nirvana Center to anyone.
Great vibes good people
Best deals and awesome staff!
yum
Always shop at Nirvana! Great deals and great products!
BEWARE: Loud Pax 14g - Bantam Grudge - Valley Grown, SMELLS LIKE MILDEW ever so slightly. Not the buttenders fault, however it happened. I did not address with dispo, (you're welcome Nirvana) Just be aware of this brand. I won't purchase from this grower again for this reason. It costs to much to receive a defective product, I personally don't have the time, or the patience for that. Loud Pax is slippin and trippin to sell that. The first time I smoked it, it got me ripped, but the smell of mildew is wrong! It is difficult to detect, but I smell it. I will still shop at Nirvana, it was an accident, I am certain. This was my first bad experience purcashing tainted marijuana:( Thanks
Most of the bud tenders are very knowledgeable about products in stock. The deals can’t be beat by any dispensary in the tri city. Always satisfied!!! Great job nirvana!
I'm digging the new atmosphere thank you
The cheaper pre rolls and free pre rolls just don’t smoke. Also I just bought a 4 gram eighth and it’s dryer than the Sahara. The buds just crumble into dust. Don’t sell crappy products, it’s not a good look
Great visit
The staff is awesome! Very knowledgeable. Can't wait to see the new changes they're making to the store.
Awesome prices on flower 🌼
Decent
Always have a great experience here, you guys always know what i want when I come in. Thank you for paying attention to us customers.
good weed good people
Love Nirvana, Prescott Valley. The employees are always awesome and friendly. Shout out to Brett Brown, for your great customer service. Will definitely shop there again.