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Patriot Care Lowell (Medical Only)
70 Industrial Ave East, Lowell, MA
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- ATM
- Medical
- Debit Cards Accepted
- Storefront
- ADA Accessible
- Veteran Discount
4.5 out of 5 stars615 reviews
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I've been here twice now. The goods are great, but the service and operation leave a lot to be desired. The first time I went, I got a cartridge that had clearly been opened, but since you don't actually get to inspect anything before they drop it in a black bag and all sales are final, I was stuck with it. I called about it, but all I got was a woman telling me she heard a manager talking about how they wouldn't any longer be using the sealing stickers, which apparently failed. No apology, no offer to make it right. But like I said, the product is good and I believe in second chances, so I went back again tonight. This time I got something I didn't ask for and again, I'm stuck with it. On top of it, the place is rather sterile and unwelcoming with no atmosphere. I'm not going to bother calling them again. As thrilled as I was to finally buy this stuff legally after waiting 25 years, I'd have to be pretty desperate to go back to Patriot Care in Lowell.
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65$ a gram for shatter is too pricey! Will not pay more than 60$ anymore. 50-55$ would be great. PS. Discounts for buying multiple g's would be ideal.
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10
As a long time customer (as old as some of your most senior staff), I would hope that this appraisal of the Lowell Patriot Care facility will not fall on deaf ears. In my past few visits, since going recreational, I have felt an almost palpable change of mood in the building. The staff, though performing like the well-oiled machine that they are, are clearly struggling with the drastically increased workload without infrastructure to support them. The sheer volume of recreational clients is staggering and the professionalism shown each and every day by the staff is nothing short of incredible. They are working their bottoms off, and I have no doubt, are not being paid enough, nor given proper recuperation time to appropriately deal with the stresses of the increased workloads crammed into an already busy work day.
All this to say nothing of the compromises made to the medicinal patients.
Since going recreational, while there has certainly been no shortage of product made available across the board, the staff have clearly been directed to deal with the large volume of recreational clients (which the facility is not equipped to deal with in my humble opinion) before the medical patients, exemplified by the multiple days when there were fewer tellers operating on the medical side than recreational, and the three or four queues worth of rec patients to the one line for medical on the sales floor. Say good-bye to quiet and any semblance of privacy. Thanks. Yes, I understand the line is long, but that doesn’t mean I need to wait 15-20 minutes in queue, with 1 person in front of me, even with making a pick-up order on the internet beforehand. All the while, three or four tellers were turning over rec. clients by the minute, and the noise, it’s highly anxiety enducing and discomforting. I am 1,000,000% in favor of recreational access, but I would also appreciate PC doing what they actually said they would do and prioritize the medical patients over recreational.
Basically, I love the staff, they are doing the very best job they can considering the situation. They deserve better pay, time off, something VERY special for all their continued hard work and effort. I sincerely hope this reaches the right people further up the chain-o-command with the power to do right by the incredible staff that call Patriot Care Lowell home.
Respectfully,
Your Friendly Neighborhood Stoner
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40
Great staff
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00
They recently opened to the adult public and medical patients still get VIP service. Very organized, knowable, and professional when it comes to handling both recreational and medical.
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30
First time here It was fast and easy. For recreational there was only one variety I was disappointed I needed something for insomnia but I just took what they had. No prerolls either :/ but overall it was a good experience about a 15 min wait once in line
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00The staff is great to work with and they always have great deals
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10
Easy to navigate
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10Always friendly and knowledgeable staff. I always enjoy learning about the medical benefits of each strain.
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10
It's very irritating that I have to change dispensaries as much as I change socks. The other dispensary that I used to go to went recreational and things went downhill since so I started going to this place and got comfortable here, now that this dispensary is recreational there is little to nothing to choose from for medical patients, the menu on the recreational side is bigger and better! Figures! Now I will have to find another dispensary and then it will only be a matter of time when that place goes recreationally too, and so on and so on. Is there any dispensary out there that will just stay medical? Why do we have to be mixed together? Why can't there be a specific place just for medical and a specific place just for recreational? It's completely unfair to medical patients that we keep having to change dispensaries in order to get our medicine in peace and without any hassle.
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