Thank you for taking the time to write such an honest review, we do apologize for your less than superb first experience with us. Recently we released our latest update which was a complete redesign of our site, so we appreciate your compliment, however the update has caused a few bugs and a bit of mobile lagginess that we are working out. As for the approval, you are correct, we do state it takes about 5 minutes, although this would be applicable during business hours of 9-5 pm, which perhaps we should do better to specify. We are just a small company now but as we grow we hope to include an after hours solution to help avoid this type of situation. This is why we included the new chat function which we are building out to be able to answer patients questions in those off hours. I'm unsure of which dispensary you placed your order with but it appears you may have accidentally placed it as scheduled order, which, given the information you shared about having limited time, you sound as though you could benefit from. If you would be willing to give Supurb another chance to give you a truly great delivery experience, please feel free to call, text, chat or email us and we would be happy to help you find a solution to your MMJ needs.
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That's what we like to hear!
Glad to hear you had a great first experience with Supurb! We hope you find it helpful. Please feel free to reach out anytime and let us know how we are doing or if there is ever anything we can do to improve our services for our patients!
We hope our service can keep you smiling! Thanks for using Supurb!
Just be sure to leave a note in the special comment box when checking out and have your ID ready when your delivery arrives!
We really try to make sure patients can have access to the medication they need. Thanks for your great review!