Supurb Delivery

On Friday I have received my delivery order that I made through Supurb, but it looks like the order is incorrect, all items were substituted. I would like to understand what happened and why Stiiizy BOGO offer wasn't honored. Please see attached screenshots of The Flower Shop receipt (what I received - 4 grams total) and Supurb receipt (what I actually ordered - 6 grams total). Were all items substituted because I allowed substitutions? Also I expected a BOGO offer for Stiiizy pods, but it was not applied. Please contact me regarding this. Kindest regards, Ian Sagan.

DO NOT BUY FROM SUPURB Website never works & PRODUCTS NEVER SHOW UP & SUPURB KEEPS YOUR $$$

Second time using superb and super disappointed To be at home sick and place an order only to find out 4 hours later when all the other delivery services are closed that I can place another order tomorrow. Super unprofessional in making me wait a day for my medicine. Will never use or suggest this company to anyone in need of actually getting their medicine same day.

Ordered 2 times recently. I received confirmation but nothing else. Ended up calling the dispensary since I couldn't reach anyone at subperb. Dipensary was nice. Done with delivery service...or lack of

Really great service! Recently broke my leg and this service has come through big time. Drivers are super curious and friendly. Highly recommend!!

Great service, trash product , try those Caviar preroll , taste like trash........no flavor no potency ..never again

Excellent customer service . Thank you for my gift .

Got my Stiiizy pods and some bomb Mendo Cookies from JARS

Customer service is great. Shannon is always prompt with responses and very helpful. I recommend Superb to anyone who is like me and would much rather use a delivery service to avoid lines and save some time throughout the day.

Don’t order from here. Delivery driver steals your order!!!!

For two months I’ve been trying to get verified. It doesn’t work very well if I’m not verified. I’ve been doing supurb Delivery for years with no problem… However, this year major problem for months I’ve been attempting to get verified and,… They wrote me and told me I was verified however, I still can’t make an order. So… I’m not very pleased. Alex

Love the amount of dispensary options to choose from! Really appreciated the communication I get from Supurb and the dispensary delivering my order!

Placed an order at 7 for dispensary closed at 10. Get message at 9 that driver can't make it in time, so order not accepted.??

Great experience! An easy process with friendly drivers and great deals from various dispensaries

First time I ordered delivery, wasn't sure what to expect but was very happy with this service. Good variety, good specials and easy to place an order and got texts to let me know where my order was at and when it was arriving. Even offered no contact delivery since I am high risk. Thank you!

zach and Trey are my usual bud buddies. They are awesome. They always are polite and cheerful. They also ALWAYS make it right if theres a mistake... which doesnt happen often at all! Very impressed still.

I am appalled by their gross lack of concern for their patients. I ordered prior to 6pm, and yet sit here over 2 hours later, waiting for a delivery of much needed medicine that will never come. I could have ordered from a more reliable service/ dispensary had I known they would just completely disregard my order. Shame on me. This is not the first time Supurb/ Health for Life have done this to me. Neither could care less about customer service.

This delivery service desperately needs more drivers. I’ve never received an order in under less than 3+ hours..

I had did an online order for delivery with supurb. I purchased th anytime capsule along with other items. Following morning I went to open the bottle up.. the seal was already broken and was missing one capsule.  So I of course try to call the dispensary and there is no way to actually speak with anyone it just provides an email and I  went to their website and sent a couple emails still no response. I also reached out to supurb  to inform them of my situation. Supurb also provided me  the dispensary phone number.  I advise them I already attempted to call and I havent been able to speak to anyone nor  any response via email. All I want is a resolution.  I do not feel safe consuming a tampered bottle.   I feel that this should be a quick fix. I shouldn't have to be stuck between the delivery company and the dispensary.  It's not safe to consume when the seal is broken. I will  not be ordering from this dispensary nor  supurb ever again.

This place sucks!!! Don’t get me wrong the first time I dealt with them it was cool I got a bogo there was no issue this time was totally different !!! I wasted 4 hours dealing with these people they called me a total of 4 times telling me they didn’t have this and could they change it and then called me again and apologized and said they didn’t have what they asked could they exchange it for either but by this time I had to get ready to go to work so yeah I went unmedicated 🤦🏾 I will not use this service again

they took long to verify my account. Finally was able to place my order and it was picked up at 3:07 from a dispensary 16 minutes away. The estimated arrival was 3:30-4:00 pm but it never arrived and I'm trying to get in contact with someone and not being responded to. Why have a delivery service if you're not going to deliver ?

Great delivery option for those who can't make it in to a dispensary! Will highly recommend!

I appreciate your service. Have already recommended to a friend. Thank you.

Super nice staff. Curteous and on time with great sales!!!