Harvest HOC of Phoenix – Alhambra (Med/Rec)

VERY DISAPPOINTED!!!! Poor customer service and lousy flower dry af they never have what I want. Never again will I return and I DO NOT recommend any patient to go here!!!!!

This place has amazing weed, but also some crappy weed. The service is great, but their automated messages SUCK! I had UGD text me that today they’re having 4-1,000mg cartridges for $40. I drive down from Tucson and more than halfway there I get a second text that says the first text was an error! Who does this?! Made me waste my gas for nothing. Never going back

I won't be coming back here again after the terrible customer service I received during the grand opening deal. I showed up 45 minutes before closing only to be turned away because the owner cares more about his workers having to stay late then patients. If you're going to offer a deal you should expect the extra business and plan ahead on your workers staying late. They showed a lack of care for the patients plain and simple. If youre open till ten you stay open till ten. Use to love this place but won't be coming back after.

This place is a scam. They sold me product I was assured would work for my pen but it's not compatible with the battery I currently have. When I called was told I'd have to buy a new one 'when they have them in'. When I asked for a manager then I was hung up on. They sold me something I can't use, want me to buy a new item due to their mistake and hang up on their customers. This place is a joke. I wouldn’t shop here again.

Fake Advertising!!! I came in for the UGD 1 cent deal 30 mins before closing and upon arriving security said they where down for the night for construction ... I called UGD and Robert was not KNOWLEDGEABLE about the situation and told me they where still letting people in at 10pm and i told him what security said to me and then he switched up his story to ONLY THE PATIENTS THAT ARE CHECKED IN ARE AVAILABLE TO GET THERE PRODUCT I ASKED TO SEE IF THEY WOULD HONOR THERE PROMOTION FOR ME SINCE I HAD GOT THERE AT 930PM AND REFUSED SERVICE ... WILL TAKE MY BUSINESS ELSE WHERE ...

What an absolute mess. I have been a regular of UGD for close to 3 years now as I battle cancer. The other week during their 'Buy 1 Get for 1 Cent' deal was going on, and I rely on my husband for rides as I am too sick to drive. We got there at 9:43PM...from EVERYTHING that employees to managers have told me, as long as you are IN the door by 10 PM, all is good. I was denied...undoubtedly because they probably started to lose profits off of their deal. The owner had ZERO sympathy, even after showing him my fresh surgery scars. I checked, and have quite literally spent over $8,000 there since I have started being a patient with them. To be denied because 'they would like to have it wrapped up by 10:10' and not because there was a legal or supply issue is insane. I used to work in the industry and have reported them to those that matter. IF YOU ARE A DEEPLY NECESSARY PATIENT, DO NOT GO HERE! THEY COULDN'T CARE LESS ABOUT YOU!

I’d like to consider myself a marijuana connoisseur, I only like smoke top shelf high grade flower. Most of the strains UGD have are mid shelf, maybe 1 or 2 that can pass for tops.. I know UGD is expanding their business and with the resources you guys have money, grow warehouses. I’d invest in some new growers if I were you guys, ones that can fully take advantage of your resources. You have all the tools to grow top shelf but are not doing it. I hope you guys step the flower quality up. Peace!

They don't seem to flush their flower properly. Harsh taste, dry, and just overall not good tasting. All 5 strains I got tasted like burnt wood and burned black all the way through

Horrible customer service horrible process security guards make you feel like a criminal and staff is very stand offish here for the deal but will never ever be back

I drove from Tempe to do the first time patient deal my budtender she knew nothing about the products and couldn't answer my questions i left and went to a different location

Well I think they are a rip off. Charging $24 for a half gram of kong mpx wax when the package says $20 right on it. And this is before the tax is added to make the total $26.06 I would include a pic of the product with price and receipt but can't on this site yet. Hopefully they upgrade and add a photo icon.

why send me a txt msg telling me the deals just so you can close early. drove from surprise az. waist of time and gas. dont plan on visiting ever again.

fuckn sucks bought 2grams of trap star nd a total of 17seeds smh wat am i payn for seeds or meds get it right

Flower selection isn’t all that great. “Top shelf’s/premiums”smell awful earthy but good structure/look. as you work your way down the shelf structure get worse but terps get better. Awesome ftp deal was told I’ve been there before didn’t recall tho caused little disputes but was able to get it handled well.

The place looks really nice, but I felt deeply isolated. My review may not apply to everyone, I have a form of autism and can have difficulty understanding social situations. Anyway, today I went in and I asked about them having cheap ounces, because the price per gram seems maximum economic efficacy in higher amounts. As an autistic I have always been told to “sit and listen to people’s conversation and talk with them, not on behalf of them.” Well, while I was there, my bud tender went from one moment saying “sniff this!” And when I look up he’s over on his computer talking about me not having enough for two ounces, never slowing his roll, and it felt like I had gone in, been handled, and knocked back out with a slap on the butt and a— “come back Thursday!” For what? I needed medicine today. And I’ve done the math, I should’ve had Enough for an ounce. The communication was horrible, I was offended I was shooed off the property without even the chance to buy any medicine, and I feel weird about coming back because of how difficultly disengaged this facility was regarding my MEDICAL needs. The fact that I feel they have no regard to help people with medical conditions, not just people who want weed, wasn’t aided by the tobacco products I noticed. It wouldn’t have bothered me if I hadn’t been mishandled. Just an additional observation. (Note I put 3 stars on quality. I don’t know there quality. This was the first dispensary I didn’t walk away with medicine.)

Dont bother with their "Shatter Cones". Zero circulation, "shatter cone" only had wax on the tip of the cone, if you wanna buy an expensive cone just for it to look like a birthday candle go ahead. Other than that, friendly staff but they need to learn to let people look instead of pointing them in direction. Would I go again? probably not. Only one strain out of the big selection they had that caught my eye. Skunk Candy Haze.

This dispensary contacted me thru email about my negative reviews. They told me it was an accident they posted the low scores & sent me an attachment of some scores. My email isn't given on either here or the other site, and I only agreed to be emailed specials. I Best of luck I have social anxiety I now feel too awkward to come back. Can you post your THC scores please?

it had probably been over a year since I had been there. I was in the area and needed a new cartridge and they were open. so I stopped in. to start I served for 10 years honorably and got out in 2012. since 2012 I had never had my veteran status questioned. up until my visit. I only have one issued veteran I.d. she asked me if I had my "real" i.d. this is all over probably 2 bucks. but it still pisses me off. and I will never be back. and I will tell everyone I come across. and the ish cartridge I got sucks.

TRASH Meds Trash Staff Trash Prices. even though you lowered the prices NOTHING in flower should be over $10 you have low grade meds on your shelf and your wholesalers meds are trash as well. massed produced meds equal low grade meds.. stop giving a F about high yielding strains just so you can make a buck. and get with Top grade CLEAN meds

Bought some gram prerolls. they shortened me .3 on about 9 prerolls, only one was actually .95. I ain't trippin but its just sad you shorting your customers. y'all making bank off of us...

Great new atmosphere as I was a returning patient from the previous building. As I was walking up both me and my friend were rudely interrupted by the security that was being overprotective and when entering, I went to give them my card as I sat there waiting as I saw everyone go ahead of me even if they just walked in. After about 20 minutes of getting ignored I was finally called up. So much of a hassle that isn’t worth my time, will defiantly remember this if I ever return

Poor quality medication first time deal sound to good to be true because the weed low quality. I got a headache for most of the weed here the people don't know their medication but they will lie to anyways And say what so buy. The lady told me to sale the weed I didn't like to get rid of it. Smh cheap with low quality shopping

Yall selling fake cookies under 19 percent for 70 dollars yall tweeking

I've been frequenting UGD and only UGD for about 6 months now and had wonderful experiences thanks to awesome budtenders like Treece, Adam, Jodi, friendly atmosphere with an excellent selection...I found myself coming in twice a week habitually. Tonight I went for the second night in a row, for only one reason: the battery I purchased there yesterday didn't work. It happens, sometimes batteries are defective. Somehow me going in and politely requesting they swap it out (ya know because it's less than 24 hours old and I'm a good customer who has never asked for such a thing) resulted in the general manager having a screaming match with me in the middle of the room. I've been working in customer service for 10 years and have often admired UGD for that exact quality. Today I learned that the budtenders and cashiers are friendly DESPITE their horrific management, and that is obviously why UGD has such a high turn over rate. I am repulsed by that experience with the General Manager and am incredibly disappointed that I'm breaking up with my favorite dispensary, over a $17 battery.