Weedology

My wife picked up an order I placed for several cartridges, and was not informed on any stipulations on the return policy. One cart ended up falling apart on me inside a closed vaporizer device and the store refused an exchange the same day it was purchased because I tossed the packaging due to being at work when I received the cart. I have spent thousands with Weedology over the last four or so years and have spent my last dime there.

They don’t answer their phone. So I have to drive 45 minutes just to ask a question. I had a question about the IDs they accept but no one answered the phone. Luckily Top Crop answered their phone right away so I’ll be going there from now on. I’ve been a loyal customer for 4 years. I never went to any other dispensary. I’ve spent hundreds of dollars at this store and they never even called me back. Lame.

Prices are high, website is buggy. There are other dispensaries in town...

my friends were already out there for the holiday, and nothing comparatively to the break in cost for better product when regulars of the most cost effective smoke, however if not a sale item I'd never ever considered it even, fyi Walmart of MEDICINE, people who are in sincere or genuine need are also the average low income people everyone attaches their ideas of poverty to without meeting or knowing the importance or being able to help. As far as educated and understanding and comforting I heart the bud house even though owned by the same entity, umm have u been to Ontario? I'm pretty certain its all owned by the same like 2 major anything there! at least u have a Walmart! however the bud house is like the difference in seeing a musician u love in a ginormous venue or seeing them in a small far more personal concert house! !!!

The manager Isiah was awful. He refused to accept my valid military ID, but said he WOULD accept my VA card, which doesn't have a DOB on it, and when I told him that, he wouldn't accept it. According to the state acceptable ID's my military ID (which is a valid, unexpired ID) should be sufficient, and when I told him to check, he refused, telling me I was wrong. I've never had an issue using my military ID, but Isiah was having a great time telling me he would not accept my ID. He was smiling and genuinely taunting me while gleefully telling me as the manager he it's correct in military IDs being invalid.

Old news. Staff are rude as hell and lazier than ever these days. Other places nearby have better selection and bud tenders. Hell, other places actually have a drive thru or pick up windows or delivery to your car. So why bother? 5 years a customer at Weedology, no more. Avoid this place.

Amazing customer service! It may be my new favorite dispense.

I got there to pick up my order. Inasked the bud tender about some missing gron passion fruit gummies that were missing from my on line order. As you can see on my order they're here on the order but i didn't receive them. There was no explanation as to why they weren't in my pick up order. After i left and go home (since you can't use your phone in the store) i saw they still jad plenty in stock. Makes.me wonder why they wouldn't sell them to me. Im a very frequent customer and my have to start going somewhere else.

They have great prices! The staff was super friendly and helpful! Weedology is by far, the best shop in Ontario 🤪

Excuses, excuses, excuses. Update your products and benefit your customers when you mess up don’t send them out walking.

I had went into weedolgy expecting to be helped by the next available budtender but when the women there was done with her customer she went to an online instead… she was a short Hispanic woman that had decided to do a online instead of help a customer

I ordered a vape cartridge and I was given resin

Great staff, great stuff!

This place is a joke!!!! I have been fighting for a WEEK to get my DRIVERS LICENSE back after their budtender didn’t give it back to me…I showed up in store to pick it up was told there was no manager or supervisor that could help me…called and left multiple voicemails no one called back finally got ahold of a real person a whole week later just to b told that they mailed my license back to an address that wasnt current!!! (I just moved and have no connection with address anymore in anyway or I would just go get it from there)The manager I delt with was very unsympathetic to the situation he didn’t appologize til I said something…I stopped going here awhile ago cuz the people didn’t do their jobs right then…figure people filter out and things change was giving them another shot but I will NEVER b back and I will make sure to tell everyone I no who goes here knows not to do business with you!!

I've been to numerous dispensaries in Ontario and Weedology is by far my favorite. Everyone here is always so friendly and helpful! They always make me feel welcome and I've never been unsatisfied.

I've been shopping here on and off for awhile. Pretty upset because they didn't put in my whole online order in my bag even after they confirmed the order. Missing products that I paid for is upsetting and it's a long drive so not something that can really be fixed. Imma have them triple check my order if I go again.

BEN WAS SO NICE. this place was great we will be going again for sure!

Our budtender K Bon was so helpful! He was patient when we were deciding out products and thorough with show us our order.

Bud tenders are educated and fun! Makes for a great experience- I don’t feel pushed or rushed while shopping 💚✌🏼

Weedology thank you for listening to your customer reviews. I see you guys been stocking up on low THC strains that are 14 15 16 17 percent with some .7 or whatever is clever CBD thank you for that. It is much needed for people like me.

Hands down best shop in town, best people and good with helping find good things still on a budget.

This was my first visit to a dispensary and I was so impressed with the people working there and the patience and help I got. Thank you! I’ll be back!!

Just wonderful! There are so many options in Ontario these days, but weedology continues to deliver! Great online ordering, great budtenders, great (and most importantly) consistently excellent selection. I'm a creature of habit, and their selection of edibles, pre-rolls, and carts is greatly appreciated. Not t9 mention their excellent service and wonderful prices. Their title as the best is well earned.

They cancelled my order without talking to me or telling me why?