Zen Leaf - Gilbert

Emma always has the best attitude !!! She rocks ❤️

Hi just want to say this is my favorite dispensary by far! Everyone is so nice and cheerful, if something is wrong they always take care of me on my next visit in no hassle, no questions. You guys rock, thanks for being so amazing!!

MaKenzie was super helpful and nice to work with.

Great, quick customer service. Rarely have issues but when I do they are resolved immediately. Great staff.

Great experience every time I pickup my order

I appreciate how attentive my budtender was. My last visit he took time to read my review and understood my concerns. He did exactly what I asked when it came to packaging to make it easier for me to open because of my carpal tunnel. Each time I come here, I learn something new. Thank you for everything you do

Great quick service and premium products and great and great sales

no medical level gummies. mmj patients need higher mg edibles offered from Wana and ogeez.

This Dispensary is very Nice!

Terrible experience. I have been here three times in all three times they have charged me recreational prices after scanning my med card. This time, I waited 15 minutes in their “express” line. After getting to my car I looked at my receipt and realized it seems they yet again charged me the recreational tax which was $16. I went back inside and the woman at the reception desk very rudely told me I needed to wait in line again before they could even tell me if there was a mistake made. She said she can’t see the transaction on her computer yet refused to get anyone to help me. Wouldn’t let me skip to the front since I already waited once. So I waited in line another 15 minutes for them to give me my money back. A total of 40 minutes to pick up an online order.

Place is a hot mess. Zero energy in here either. A dead, corporate-weed kind of vibe. Nobody working here looks like they want to be working here.

Usually fine when I go there but they didn’t have what I ordered online when I got there and the other options didn’t cut it. Waste of a trip 🤬

Was given hard time about the EDLP deals from a online order cashier. He got visibly upset when I told him the pricing was wrong at checkout. and even after everything got sorted out by one of the sweet female employees, he slammed my products (wax resin, stuff that could start leaking from that) into the bag. I think you guys should make sure absolutely all of your cashiers "bud tenders" know what the EDLPs are to avoid unnecessary complications like this. (since you guys don't automatically mark it down for some reason when I order here)

Best dispensary ever

no product info thc% not going to buy stuff with no info. i turn people away to shops that put info. an honor all missed advertisements not just 1 item. as i have been multiple times finding missed advertised products price.

loved zen leaf gilbert

I had the pleasure of interacting with Erica today. Fast and friendly she verified my product and engaged in small talk making me feel important. Excellent customer service. Thank you ✌️

I like coming here because besides all the other 5 stars you can find some real good prices also! I’m never in there very long waiting. I also use online ordering which is even easier. Last thing, my wife and I both love their Opal strain when it’s in. If I could I’d have them send me a notification next time it comes in. It would be a great thing to add to your website.

Had a question about the wi fi an a budtender that already seen me taking my sweet ass time like I do when I shop as a low budget med patient. so she sees line forming an she is taking on a lot of these cx really in an out an I'm not so had the nerve to rudely say that there is no wi fi as me an Jason my trusted budtender trying to figure it out. either way Vibe was weird an rushy from both all of a sudden. maybe I'm just a pestimitic cause I had a comment back about her remark which was ( no wi fi) when she rudely interrupted not in a helpful way either but like no you can't redeem the points you wanted today hurry tf up ppl. not in here as often as others cause this Vibe is more common these days.. wish knew her name but no bueno experience with that person.

There isn’t a separate line for medical! Literally the only dispensary I have been to in the valley that doesn’t. I had to wait in line for 15 minutes after a major issue with the atm (manager was as helpful as he could be), with a migraine, pins and needles running through my arms, and my heart racing from the atm issue. Manager gave me a free pre roll because I no longer had money to purchase what I needed. Atm crashed and took my money out of my account without giving it to me. Highest thc pre roll % they had was 11% and as a medical patient, that won’t touch my pain. So incredibly upset!

Menu shows a baller jar for canamo, I do a pickup order. Get there and they tell me they can’t sell the baller jar by itself and that it’s part of a pack. They don’t care about the customers here. Head to Trubliss down the street, they don’t pull these dumb games.

Came to pick up an online order. Stood in line for 20 mins while watching atleast a dozen walk up customers that came in after me leave before me. How does it make sense to have 10 registers open for walk up and 1 for online orders? Tighten it up zen.

The call center person Hunter B. Was very helpful and knowledgeable, and was able to give me the bogo on the full gram of girl scout cookies select cart wen I wasnt sure the full gram cart was also a bogo cuz on leafly it only showed 2 half grams as a bogo. But I really thank Hunter B for his help today

I came in today to get a giftbag. I was told if I spent $20 I would get one from your customer service representative when I called to ask what the minimum was. After searching all over online trying to find out. When I got there today I found out it was $100. I would not have driven all the way out there if I knew that. Luckily you decided to honor it. Except we both know you took most of the items out. After comparing bags with bags you were giving out to others I was very disappointed to see how you treat a new medical patient. You were so nice to my face saying it's all there knowing you gave me what you felt I deserved bc I didn't meet your quota. I'm disabled and live on a month to month with these gas prices I didn't have that much today. But if you would have posted that anywhere, and I looked and called customer service. I wouldn't have used the last of my gas to come get ripped off. Blessed you gave me something tho.