I wasn't going to review this dispensary, but I changed my mind. I called to get information on a strain, Violet OG to be specific. I was told "You can get the information on leafly". If I could get the info on leafly I wouldn't be calling you wasting my time OR yours! I let her know the information was very limited and I wanted more detailed information. Let me say, they have kiosks in their facility that has at a minimum, 1 paragraph of information including genetics, THC content, whether it's a sativa or indica or hybrid. (Leafly had that information) I was calling for the medical information and the negative side effects (Dry eyes, paranoia, dry mouth, dizzy) and the benefits (euphoric, uplifting, happy etc.) that is also offered on their kiosks. I was told (after I explained this to her already) She didn't have time to help me, and she can't prove I'm a medical patient (That's a load of crap! she never asked for my id number or anything... AND I have 2 oz's of their cannabis I just bought! Did you sell to a NON Medical person off of the street?), and she has other patients that needed help.... HELLO!!!!! I AM A MEDICAL PATIENT THAT'S LOOKING FOR HELP!!!!! You provide medical cannabis to patients, yet you can't provide them with the correct information on the strains? If I walk into a pharmacy and ask about a medication I would be able to get the information requested. Forget the fact that I'm a youtuber that wants to have the right information for his viewers.... I am a medical patient that is also giving people the information about your strains! It just so happens I picked Urban Greenhouse to review for the month... really sorry I did. Your flower is decent, the information labeled on the bottles is incorrect (I was told by the budtender "Sorry the info on the bottles isn't always correct"), and your customer service sucks! Hope this information was helpful to someone. I will not refer your business to anyone, and I will not be returning.