If it's such a hassle for the receptionist to tell me strains over the phone maybe you should add them to the website. Very rude receptionist makes me not even want to deal with them at all.
every time I deal with them it's a problem. the manager or owner is the worst. I called to find out how many points I had and they wouldn't tell me which meant I had to drive nearly 20 miles to find out i had nothing. terrible customer service