“I've been here several times and had good luck with concentrates. However, this last experience has cured me of wasting money with these people. I checked the online menu, saw the Sour Diesel wax, for 20 dollars a 1/2 gram. Figured the price was good because they had a lot of it. I called and asked the sales person if the product was a good choice, and was told that it had real good reviews. I ordered 3 one half grams for pickup, for $60. When I got home and inspected my purchase, I saw a black, unstable goo. even after being refrigerated it would not harden. The taste was moldy, and did not taste like bud, but had a hint of plant matter, and no expansion.
The following day I called Encanto Green Cross and spoke to the same sales person who recommended the product to me. I expressed my dissatisfaction with the product, and told her it had a moldy taste to it. She told me that the wax was made there, by them, but the plant matter was from a outside source, and it was reduced in price, because it was not as good as their normal wax. I sure wish she would have told me that when i was placing my order, I would not have wasted my money. Now i have over a gram of so called wax, I don't even want to smoke. I told the sales person that i work hard for my money, and getting a substandard product, from a dispensary is not cool. She told me, "If I didn't like it, I could take my business elsewhere", and hung up on me. I think she was one of the owners family members. I didn't appreciate having the low grade product hyped up at the time of purchase, then explained to me why it's not up to their par, when i am dissatisfied. I won't be back to this place!”
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