Diem Cannabis - Salem

Staff is super friendly and knowledgeable. Right by my work and they always have good deals. The only thing I REALLY have an issue with is not getting alerts for my orders. I have waited literally all day to get the email that my order is ready, never get one, but when I call the store or go in it’s always, “yeah, it’s been ready!” Yet, right after I pick up, I get the alert that my order has been picked up. Other than that annoying thing, I love this dispensary. It’s clean, well lit, lots of selection and it’s in my top 3 favorite dispensaries around town.

Good selection

Long Time Seasoned Customer - I really like the staff and respect their opinions of the staff, which was my primary reason for being a constant customer for over 3 years. HOWEVER: Totally Dismayed that all VA, Seniors, Friends, discounts have been ELIMINATED. I get the feeling they are intentionally attempting to drive down their business to make filing for Bankruptcy easier to justify. Also explains why they have increasingly become short of staff. Sad to say better deals and staffing available elsewhere these days…. - Gus

I exclusively use Diem. Their delivery option is so convenient with my schedule. Today my delivery arrived so fast, I was unprepared and they had to call me twice. 😬 They were so understanding. I have never had a bad experience at Diem Dispensary. I highly recommend them!

I use the delivery service. The staff are friendly and professional. The delivery time is great. It runs about an hour. They have great prices. Everything is about a dollar under everyone else’s prices. This adds up.

Cute shop that is reasonably priced with a friendly staff

They will take care of you.

Possibly the only shop in Salem that deliberately, and intentionally doesn't include taxes in their menu prices, which is pretty sketchy. There is also nothing on their "page" that even disclaims that this is the case. It's out of line with the practices of (nearly) every other shop, and obviously being done to mislead customers about prices.

Love it.

I want to like this place. I really do. But they have the most inconsistent menu of anyone in town. Almost every time I've gone there, a number of things showing online are either out of stock or something they didn't carry but for some reason said they did. They just blame it on Leafly but still encourage people to view their inventory here. Their mandatory fees that they charged during the pandemic to pass off their card processing costs while not allowing cash payments have still left a poor taste in my mouth as well.

Best sales. And best customer service. And selection. Stop. By. Diem dispensary today. Martin Ruiz*)

Not a fan of the layout. Prices are just meh. Nothing special.

Awesome friendly service with great product at competitive prices. Shopped in-store yesterday with ace budista Nic B who is very knowledgeable and enthusiastic about Diem products and gets a special shout out from me. I appreciated his help finding me the last of a tasty strain that I have been enjoying. Online ordering for delivery is quick and easy. Usually less than an hour to arrive, once it was barely thirty minutes! Lots of other pleasant, helpful staff--Austin, Bridget, Chris, Jericho, and a bunch more whose names escape me at the moment... Dang masks! I miss their smiles! Lots of price specials. Check out Flower Friday for 20% off all bud. I'm also a big fan of Happy Hour--30% off any one item in the store.

Used to be good... Not so much now - why fix things that aren't broken? Diem has seemed to raise prices and remove all the good deals. Happy Hour Deal is gone, and daily deals have been reduced. Guess they need more money? Unfortunate as Diem used to be the only shop in Salem I would go to, but now that prices are higher and deals are worse than other shops in the area, I will be taking my business elsewhere.

Great prices for 420. Picked some top shelf bud for a great price. Highly recommend.

I have been going here off and on for about 6 months. I find MOST of the people unfriendly and not very helpful about items they sell. Their prices have done nothing but gone up since then. I will not go back. Might pay higher prices if their was some customer service, but every one seems so preoccupied and like they could careless. I have been in there at least 15 times and only about twice have I felt like the person was helpful. But now with 20$ a gram "keefed buds" no thanks.

I've been twice. Once a long time ago and just today I used the delivery service. I just wanted to say thank you so much for braving the hazardous smoke! Very helpful as I shouldn't leave the house. The extra card fee is of no issue because I was glad you took card at all! The weed is excellent.

Checked there menu before heading in (had just been updated) once I arrived at the store they had none of the items I had looked at online, and when I brought it up with the tender I was told "sorry about that I'll make sure and give you my discount on your order" This store was once good with knowledgeable people that had actual input, not sure what happened Oh yeah. Thanks for the $0.50 off

I was so excited to check out this new dispensary, which I have heard multiple good things about. Unfortunately, the staff member who helped me was off putting, and frankly very rude. Did not attempt to greet me, and seemed very inconvenienced that I was there asking a question about what they had available for cartridges. I will be back, but only because of the quality of products. 10:00am Saturday 07/03/2020.

I used to shop here frequently. Recently they switched to no cash. While I’m totally okay with this, they are charging a fee for using a card. If you want my business, and want to put up odd restrictions, eat the .60 fee. Instead of losing .60, you lost my entire purchase. I’m one visit, you’d have expect at least $10 profit... now it will take 16 transactions to make up for me walking out. All over .60 cents. I hope it’s worth it to you. Because I simply drove to a different dispensary.

Absolutely love the location! Had wonderful service last week from a lady with glasses (sorry I forgot your name but you’re so awesome!) and she was very helpful and very knowledgable! I will be making this my regular spot from now on!

Always love to get our flower here! Everyone is super helpful and nice. Today, we had Bridgett check us out. We finally got a full stamp card and we spun the wheel of prizes. She gave let me pick my bubbler myself, it was so nice! She was also super fast to get us all checked out and very friendly. She helped us find a high CBD strain and asked when she didn’t know herself. Another great experience at Diem!

Diem is the only delivery service I’ll use. It’s a bit more costly than some other options, but you really do get what you pay for in terms of quality, and the customer service I’ve received from their delivery team has been fantastic.

Use to be my favorite spot to shop in Salem. Great staff and always super friendly. Not taking cash and charging customers a 6% for YOUR credit card fees is ridiculous and maybe OLCC should be flagged on this issue. Could even tell the employee on the phone thought the same thing when they told me. Lost my business for good and won’t be recommending this store to any of my customers anymore.