They said my order was complete and it had nothing I asked for and they didn’t contact me about anything in the order being wrong.
Diem is the only delivery service I’ll use. It’s a bit more costly than some other options, but you really do get what you pay for in terms of quality, and the customer service I’ve received from their delivery team has been fantastic.
Absolutely love the location! Had wonderful service last week from a lady with glasses (sorry I forgot your name but you’re so awesome!) and she was very helpful and very knowledgable! I will be making this my regular spot from now on!
I really didn't appreciate the attitude from the employee named " Grant " in your salem location he was not very knowledgable about the product and in turn was rude when I inquired about the lack of information he was giving me. I've been shopping here regularly for over a year. I will now be shopping elsewhere after my run in with that guy, and advising people to do the same.
My delivery from diem was 100% the best. Took about 30 mins from when I placed my order. And my delivery driver, Dominic was awesome. Very professional and quick. 5 stars
Love this place. I’ve explored my options in this part of town, but I always end up back here :)
Use to be my favorite spot to shop in Salem. Great staff and always super friendly. Not taking cash and charging customers a 6% for YOUR credit card fees is ridiculous and maybe OLCC should be flagged on this issue. Could even tell the employee on the phone thought the same thing when they told me. Lost my business for good and won’t be recommending this store to any of my customers anymore.
Great service and prices!
The people are friendly and I like that they know what the sell. I tell them what I want and their recommendations are pretty close to dead-on. I dont care for changing the daily special. but thats just whatever. I go back because they dump employees with bad attitudes. We expect good service every time.
Thank you for the feedback! We are very passionate about the products that we offer and always strive to know them inside and out! Looking forward to seeing you again!
I like their selection and they always have quality herb and great customer service.
Thank you so much for the kind words! We take pride in the health of our crop and will always strive to provide the best customer service in town. We're are so glad to hear that you have taken notice!