Thank you! We are glad you like the leafly pick up.
thank you nbk5689!
Sebastianblue, I am very disappointed to hear about your recent Leafly Pickup experience. This is not how the scenario should have played out. Leafly Pickup is a new service that we are providing and so we are still trying to work out all the kinks. Either way, you should not have to wait longer than a regular patient that did not have the Leafly Pickup. As for the delayed bagging and stapling, unfortunately Gilbert requires that we label every product and this step cannot be completed until the payment is processed, which is why the final packaging did not take place until you were already at the dispensary. We also need to verify that you are the patient that placed the order before processing the transaction under a patient's account and booking the MMJ allotment. You would be surprised at how many people have the same name so we do not want to get patients mixed up. Please allow us make this situation right for you by calling the dispensary at (480) 361-0078 to speak to management. I hope to hear from you soon. Have a wonderful day and get to feeling better soon!
magellan2014, we are very sorry to hear about your recent experience at our dispensary. Thank you for leaving us this valuable feedback. We take all of our reviews seriously and want to make this right for you. Please give us a call at (480) 361-0078 and ask to speak to anyone on our management team. First, we would like to get your email and text messages corrected. This should be a simple fix and we are sorry that was missed previously. Second, we are sorry to hear that you weren't able to partake in any flower promotions. We have select strain at 20% off everyday, but then on Wednesday and Sunday you can choose one of our $55 select half ounces of flower. Lastly, we are re-evaluating our flower pricing tiers and should see some changes soon. Please give us an opportunity to turn your negative experience around. Have a wonderful day!
Thank you for taking the time to leave a positive review, jmacgill. Also, thank you for the shout outs to Luis and Kelsey. We are glad to hear they were able to provide a positive experience.