“This is the closest place to my home, but I have really enjoyed the sales they have done here and have never felt unwelcome. The staff is almost always friendly and open, and always polite and kind. Pricing is listed with tax and they can measure out to the dollar if you ask. They take all the work out of the guessing process. I give them a budget and they give me flower within that. Always fast and easy. ”
“Terrible experience. I have worked in customer service all my life, and now I work in marketing. I can tell you this place is all about the money, and NOT taking care of it's customers. Shameful. After expressing my bad time to a manager about their customer service, it was stated my business was no longer wanted. I have been shopping here for over a year. As I left, the sales reps laughed at me and made me feel ashamed of trying to follow my doctor's orders. I will never be back.”
We are so sorry to hear you had a negative experience. We highly value each and everyone of our customers. Your experience sounds out of character for our management and service staff. If you would like to come back in the shop and share details of your experience, we would be happy to help you meet your needs and resolve any situation that may have been created. I'm sorry about your negative experience. Thank you for your review.
“I appreciate the wonderful customer service. They treat you as if you're a long time friend. Even when busy, they serve promptly. Smiling faces and stellar product. Definitely would recommend this shop. ”
“I am severely disappointed. They have lost me as a customer because of the "Platinum Tier" pricing, and I can no longer recommend this dispensary to anyone. I have been a loyal and happy medical customer since the week they opened. The staff has been some of the most knowledgeable and considerate I have ever come across. The location is awesome and the atmosphere is comfortable. I became concerned with the recent addition of the Platinum Tier pricing as I live off a strict budget, but after speaking with the management, they assured me that it was just one particular vendor that was charging more per pound and they had to install a new pricing tier as a result. But today when I looked on Leafly, the Golden Ticket, which is grown by Cannabis Nation, had been added to the Platinum Tier. Charging more for the same product is quite frankly unacceptable. Apparently the management no longer cares about losing customers like me.”
We are sad to hear you feel disappointed. We most definitely care about each and everyone of our customers. We felt it was necessary to add a "platinum tier" to be able to purchase and produce superior quality cannabis. We recently added Golden Ticket to our Platinum Tier, grown by Cannabis Nation, because it is an extremely premier product, testing at almost 30% THC. We have expanded our grow area, added new equipment, and employees in order to produce premium product. Because of these additional costs in order to produce superior product, we have chosen to place our own flower on our Platinum Tier. Thank you for your time and your feedback. We truly appreciate your business and hope you decide to return. 💚💙💜
“Wonderful staff, very friendly and helpful. Very reasonable prices and a lot of choices. The gps lead me to the apartment behind the shop, but now that I know where it is I will definitely be coming back.”