The Apothecarium - Burtonsville

I didn’t enjoy my visit waited a long time the security is not friendly not the same vibe as before will have to look for a friendly atmosphere since they sold not good customer service condescending

Wow. This place has gone downhill. They got bought out back in July, apparently. And for some reason, they decided to hire the rudest, most condescending people they could find. Never shopping there again. Keep your damn points.

Time management is crazy here. Wish you could just go in & out, especially when you preorder or order online.

Closest to my home but prices just keep going up. For a while, I was getting product I think was actual lawn turf. Worst product and worst price. Staff is always friendly though. So A+ for customer service. Lobby is small. When more than 5 people enter it gets stuffy and crowded. One Saturday about 3 or 4 people were outside trying to figure out why the place was closed. I sat there an extra 15mins looking for another dispensary when out the side door pops 3 employees laughing and giggling. They stopped in their tracks like they saw a ghost. I asked why they were closed, and they stammered around trying to make up reasons. The prices alone make me shop elsewhere but after that I've not been back. Also the wait is always long.

This is my second visit to Herbiculture and I have experienced nothing but good vibes from the staff. Everyone is welcoming and I was provided with outstanding customer service. The medication I was seeking was available and I picked it up on the same day within one hour. I definitely will return for my future medication! Thanks to all!

Great atmosphere wonderful people I found my place

Ryan made this a great experience.

Prior to July 1st 3.5 grams of top notch reefer $45 Today 3.5 grams $90 My advice go to sweetspot in Olney Top tier weed 3.5 grams$45 $10 pre roll P

Ok I went online Leafy deals got you ordered went to pick up you could not find my order this is the second time this has happened received email confirmation on order but did not get your order is ready for pick up email

The staff is friendly and knowledgeable about the products.

Always the best!

I’ve been coming to herbiculture for a couple of years, despite the incredibly long wait times... but today was the last time I ever go there. I ordered at 5:15, prior to their closing time of 6 pm and received text confirmation that it was being prepared but none saying it was ready for pickup. Didn’t realize they were closing at 6, and when I realized they still had not texted me that my order was ready to be picked up, it was 6:15. I called numerous times and even left a voicemail explaining the situation. I decided to drive there to see if anyone was still there. Sure enough, multiple employees still there, I again explain to them what happened and the girl says to me, “well you could have come before we closed to get your order.” Can’t believe they try to turn their mistake on me! As if I am the one who did something wrong. Some places take orders prior to closing and do not have them ready for pick up until after they’re closed. How was I supposed to know? They refused to fill my order but offered for me to come back the following day to get it. Really inconvenient for me as I work 10 hour shifts and also really needed my medication.

A few weeks ago I purchased a disposable COLORS Blueberry Vape. After 3 puffs it stopped working. Do to illness, I was unable to get back to Herbiculture right away to exchange it. I contacted Nate over the phone and he asked if I tried to charge it. I explained that I don’t have a charger (didn’t think I needed one for a disposable) and Nate said these things happen, come in and use his charger to see if it works. He said we will take care of you and get it all worked out. Nate asked if I could come in that day and explained that I moved 45 miles away now, but I would come in the next day. That night I borrowed a friends charger and the light comes on but then it blinks and then the light goes out and the vape still will not work. I make the trip to Burtonsville and was greeted by a wonderful front desk employee and then brought to the back. I explain the situation to the bartender and she attempted to plug in the Vape and she noticed the light came on but then the light blinked and then it turned off. Another bud tender came over to assist and at that point she informed me that there was nothing they could do unless I had saved the original box it came in. I had the plastic tube it came in but not the box. She explained that they needed the barcode on the box in order to take it back. She said the only option I had was to keep the Vape and buy a new one but she would give me 30% off discount. I purchased the 1 g blueberry Vape for $65 and it doesn’t work. I don’t have the original wrapping that came in so I am out and I am out of $65, plus the gas to go 90 miles, to end up getting nothing in return. So disappointed and will unfortunately never go back.

I love this dispensary. They have the best deals.

Awesome service every time

I hate to write this review. I've been a pretty loyal customer to herbiculture over the past year, and have recommended it to multiple friends. However, the past few months have been questioning if Herbiculture is really maintaining the standard of Healthcare I found so helpful when I first went there. Herbiculture prides themselves in using the terpene + full cannabinoid breakdown in aiding patients with their needs. I've learned a lot and have been able to cater my medicine to my needs. Despite knowing one of the employees personally, I received the same high quality attention as other customers would. Lately, things have understandably busy and hectic with the pandemic. New hires, enhanced safety standards, inventory/POS delays. I used to work in the industry- these are merely logistics. While some customers may find this annoying, I understand it's part of the process. I've always found the customer service and attitudes of everybody to be 10/10. All super nice people, special mentions to mike/Isaiah/rashad (spelling?)/and a few other staff members I'm blanking on names for. Recently, I've been seeing less and less medicinal focus. The terpenes are listed but don't seem to be common knowledge between employees, and I think the hiring process has rushed and resulted in inadequate training. No longer can I go in and ask for three recommendations based on terps or effects. Its just a menu and if you didn't order ahead, you kind of just flounder around figuring out more expensive = better. You can ask for a terpene breakdown, but if you haven't done prior research then it can be overwhelming. The inconsistency with inventory is frustrating but expected to a degree considering growing seasons/phenotypic differences in the plant. However, high terpene/medicinal (flower) strains seem to have been all but replaced by low terpene, high THC flower. Considering their pride in terpenes, the products don't seem to be reflecting this anymore. Additionally, the inconsistency in quality is frustrating. I've paid $60 for an 8th of poorly cured, terribly trimmed 'medicine' and gotten better looking/smelling/medicinal for half the price on a different day. There aren't even discounts for buying bulk.... ridiculous.. Every time I come back it's more and more of a crapshoot. I essentially have to go by company before medicinal effects. Especially now that there is usually a long wait time (again, to no fault of herbiculture), there is a -very- subtle pressure to get in and get out quickly. There doesn't seem to be much of a market for concentrate/dabs/wax but 2020 has definitely changed that. While the usual stock is $80-$100 grams of diamonds/sauce, occasionally there will be some quality live resin or live batter. now that, my friends, is medicine. 10% terpene ratios- yall are killing it. The overwhelming majority of strains though are overpriced half grams which I would never recommend to anybody. Just not worth the money. Their concentrates are definitely higher in quality. Producers I prefer are culta and evermore for concentrate, and for flower I bounce between rhythm, curio, and HMS. Honorable mention to Holistic Industries- I need to try more. Companies like Verano and g leaf are hit or miss for concentrate/flower. Really high quality or really low quality, price seems irrelevant. Holy shit, avoid grow west at all costs. They are clearly a cover operation for moving illegal cannabis to DC and sell trim/low quality to dispensaries. I've been disappointed by every single one of their products and actively avoid them for this reason. There is no medicinal value in trim. Maximum chlorophyll and plant sugars with minimum cannabinoids. Grow west should be ashamed, and herbiculture seriously should stop carrying them. A $5 preroll of trim is not medicinal, it's to get high on a budget. You're not fooling anybody with that. I understand that at the end of the day, Herbiculture must maintain a delicate balance of commercial sustainability and medicinal products/service. Lately, it seems as if the owners are prioritizing profits at the expense of customer medicine. Many customers with med cards want high THC and don't care about terpenes. That's fine, but goes against what seems to be the core mission of herbiculture. I fell in love with herbiculture because I knew they would provide quality medicine. At this point, you may as well take a trip to DC because Herbiculture almost seems to value recreational effects over medicinal effects. With that said, I have faith that herbiculture can realign themselves with what they drew in so many of us for. Their employees at worst are uninformed but willing to help to the best of their abilities. Never met a rude face, bad attitude, or disinterest. These people do work hard to give customers a good experience. Their deals are phenomenal and nearly make up for the criticism I hold. The customers can be really mean and aggressive. The employees do a very good job with handling these people. I respect them all, especially management for handling these tough times. A lengthy but honest review. If you made it through this, go ahead and check them out. You get 20% off your first time, and you should stock up. They have great deals daily and you can easily use this to your advantage.

Fye all the time🔥

This dispensary is great

Blessings to all, Nate is best budtender in the DMV area. Hands down. No one has more knowledge and clarity of the flower that is a budtender. Recommendations are top tier. The owner is amazing and the management is very helpful.

Best dispensary.

Great dispensary! Service is always a awesome!

I love this place ! It’s always my favorite place to go 😃

Catch the great deals every day 💯

awesome staff and deals