I have never been treated so horrible before. I'm a local too. My product has A LOT of shade leaves and someone's HAIR. Plus it came with a bad attitude. I WILL NOT BE RETURNING !!!! I would rather drive 5 hrs one-way before I will ever return there. There product and service has been declining for the last year. If I could give a minus star rating, I would !!
1256 customer reviews
On 03/23/2020 I called Hotbox farms and asked if they were staying open. The employee told me "we are either closing today or tomorrow, if you need something come get it immediately." Prompted by the employee I headed straight there after work. At 5pm 03/23/2020, this store sold me a "shake oz." This was their advertised "daily special" and was being pushed hard by employees to me. It was advertised as, and described to me as: 28 grams of cannabis flower bud shake. (Crumbs) What I got was 28 grams of cannabis plant trim. No cannabis bud shake, just plant leaves and stems. Absolutely no thc content, yet it was sold to me as over 16% thc. This product made me VERY sick when I tried to smoke it. I called at 7pm 3/23/2020 to speak with someone and I was told they would call me back. I called back at 5pm 03/24/2020, and was told that they are too busy to speak to me, as they are trying to make as much money as possible before closing down. Both times I was treated very poorly. I was subject to bait & switch tactics, and I would say price gouging because I was sold a product worth absolutely nothing for an exorbitant rate. I cannot believe a business would take advantage of people during this outbreak.