The staff is very knowledgeable and if there's anything they may have questions about, they have a library they can reference to get more information for their customers. They have a very wide variety of flower, pre-rolls, tinctures, edibles, etc. My personal favorite is the multi packs they have for pre rolls. Saving me the time of having to roll when I'm super busy at home. The music and vibe is calming and laid back. They also have number is comfortable sitting area's where you can wait while they tend to other customers. I will definitely be coming back here and recommending it to those that ask.
I would say I'm a regular customer here. This is for a good reason. The friendly atmosphere Fair prices and just overall feel is just immaculate. I do go to other dispensaries but when I am in Great Barrington this is the one to go to. I would recommend anyone looking to go to a dispensary to go to this one they are very knowledgeable about the products that they sell. And they will offer good recommendations if you're not sure what you're looking for. Once again you guys do a great job there keep up the good work and can't wait to see you soon.
I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.
A must stop. Massachusetts knows bud and this shop is superior.
Brooke was great assisting me with a small issue with a past order. They made it right on the spot. This here is the exact reason (besides prices) I have been coming here for years. Anyone reading this should give them a try and amaze yourself with great products, friendly staff and a relaxed experience. They will take care of you and point you in the best direction for whatever your cannabis or cbd needs are.
Preface: I've now been a medical cannabis patient for just over two months now. I am so grateful for the benefits of being able to use cannabis for a host of symptoms produced by several neurological issues. I have noticed an improvement in tolerating my neuropathy. I also have seen an improvement in my mood. And one of the biggest plusses has been my ability to give up alcohol, even if it was casual usage. I could have gotten a card years ago but chose to stick with pharmaceuticals. I'm finding now that I wish I had gotten a card much sooner. Now, on to my review of Etain after several visits. Etain's customer service is always excellent, every single time. I can't always make up my mind what I might find effective for my various ailments, so I end up placing several orders before I make my visit. Etain has always been prompt in filling every single order, and I truly appreciate that. They always have something on their menu that I can use, and sometimes they add surprise options in flower. I do use a fair amount of cannabis daily, but I'd rather use cannabis than pharmaceuticals. To find relief at this stage in my illness has been simply amazing. Again, as a medical consumer, it's so great to have flower that works. Etain's flower is packaged magnificently to maintain the fantastic quality of the product. You will find the highest quality flower, and they have a nice selection of vaporizers, including 510 thread-friendly cartridges. Edibles? Oh yes, they have a wonderful selection of those, to boot. Brands carried include The Botanist, Vireo, and matter., as well. CBD products are available, as well. This truly is a dispensary that is more geared towards wellness. Etain's facility is relaxing and cheerful. I am always greeted warmly, and I always feel completely comfortable in their cozy seats waiting the few minutes required to get my order(s). The have plenty of parking, too! Easy to access, just a few minutes from the center of Kingston. Their rewards program is just the icing on the cake. I don't know what else I can say about Etain to express how stellar they are. Buy weed from women! Get thine self to Etain. You'll be glad you went, and you will feel better thanks to benefit of quality cannabis.
I love this place. The staff is so knowledgeable and friendly. They will actually take the time to explain things to you. Definitely recommend.
They are super friendly and so insightful, every time I go in I’m always greeted with a smile. They really do there research and know what will suit you the best I love my visits there. Also that pleasant smell that awaits just beyond the doors is heaven to the nose in my opinion
Victoria is very nice and knowledgeable. Would absolutely go back
Excellent customer service. They listened to my needs and gave me exactly what I wanted. Lots of options and a great vibe. Cool spot.
Love Juniper Lane Cannabis! The location is perfect for me! Everyones always so respectful, down to earth and willing to answer any questions I have!!
Always happy to see the cheerful staff. They are well versed in the attributes of the various strains. They are excellent shamans on the road to good vibes.
There is 1 dispensary in Ravena, New York.
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