“Bought some trim from them a few times. Found a butt once. Stopped buying from them when it tasted like soap and they suggested not to smoke it. What else can you do with it to get rid of the soap residue? Would not replace it, Wasted my time giving bad advice for a product not tested. That's what happens when the product is sold by a middleman who doesn't handle the product nor care of the consequences of soapy smoke.”
We are sorry you didn’t enjoy the trim. At BC we aim provide a wide variety product ranging form $2-$15 a gram. It’s our goal to make sure every customer is satisfied. Feel free to call our customer support at 6045060051, we’d love to make it right.
“These Guys are the Best. I've been dealing with them since May 2017 on a monthly basis. There's an Option that they provide where you can get an Ounce of 4 different Strains together for $225 plus Tax. In Ontario, this works out to about $242 total.
I've tried about 24 Strains from them already. Every Strain is Top Notch AAAA Level Buds. I've been Smoking / Vaping for 25 years and honestly, this is like the Nectar of the Gods.
It's always Top Crop Buds too. You don't get Shake and it's very rare that you get a Stem.
I've tried their Undertaker Garden Mixed Indica Hash and it's the best Hash hands down that I've ever tried in my life. I didn't know that when I was growing up all the Hash I had tried was Repressed. You got Jamaican Gum every now and then and their Hash kind of resembled that.
Their Shatter and Honey Oil is also top of the line if you are into that.
They give out Frequent Customer Bonus Points for purchasing Product as well as writing Reviews on their Website for the Product that you received. So far I've already made about $400 through them by purchasing my Chronic through them.
Plus their Customer Service Team kicks fucking ass. This past month, on my 6th Order, they screwed up and for some reason out of an Oz with 4 different Strains, two Strains were over and two strains were under. In total, I was shorted about 4 Grams.
So since I talk to their Customer Service Department a few times a month and they know me I sent them an email to let them know I was pretty pissed off. I'm doing my own thing by writing on Leafly, on their Website, through my Facebook Profile and through word of mouth to get some more Business headed their way because of how awesome they have been to me.
Anyways, I let them know I was pissed over that and also that they needed to check whoever was packaging the Product because not only were two quarters under but two quarters were over. Basically, you're sending out free Bud because somebody doesn't know what they are doing.
So this afternoon I get a Call Back from their Head of Customer Service to let me know that they are going to be having a Quality Control Meeting over this so that more Product does not get shipped out like this.
On top of that I was getting my Order again, the Oz that I just purchased, for free plus a Vaporizer Kit with a Gram of CO2 Oil for free just for being a loyal Customer and letting them know when something got screwed up and handling it rationally.
So honestly man... why wouldn't you deal with these Guys? AAAA Dispensary in my Opinion.”
“Actually was shocked today to find an order in our mailbox and everything that was missing plus some. I really appreciate that they took the time to make it right after all. Due to the time difference and distance there could have been some miscommunication but i can happily say they definitely came good. I can see now they are honest people that obviously made a mistake. Would recommend and if I could edit or delete my other review I would. ”
“This was my first time ordering from a dispensary and I will never order from this dispensary again after the run around I have gone through with this company. The delivery time was excellent, but when I got my order there was $160.00 worth of product missing. To get the product it was such a hassle. When you phone no one answers, my first 3 emails got ignored and finally they sent me my missing product after almost 2 weeks of trying to contact them. I'm not sure if it was the person that packaged the product or what happened but only one of the 2 missing products was the right product. After another week of having no one email me back I emailed them again only to get a somewhat rude response back asking me what my problem was now and that my package had been delivered. Once I explained the situation again because they didn't bother to read the other email they tried to tell me it was the right product even though I opened to check the product and they were completely different. I've wasted nearly a month on them trying to get my order right, that is if I can even get a hold of anyone at the company. They agreed to send out the right product but I have not heard any news since yesterday about when that will be happening. If you search the company like I did (and I should have done so before) there's all sorts of info about people getting ripped off, receiving emails from them even though they never signed up and selling fake high CBD strains. After this experience I will never ever order from Boutique Cannabis again and honestly I would highly recommend the people who run Leafly stop advertising them on their site. I love Leafly, it's been such a huge help for me with researching what cannabis products would benefit me the most but I'm disappointed that they allow dispensaries like this to be advertised on their site.”
Hi there! I appreciate you taking the time to review our service and I sincerely apologize that you were so dissatisfied. I recall speaking with you both over the phone and over email, multiple times, and I had hoped that we had resolved this issue. I know that we sent you three packages total, attempting to correct our mistake (which we have now, I can personally guarantee!), but we have been expanding and getting new staff and mistakes happen. We apologize, straight up. I invite you to give me (Alex) a call, and hopefully we can work this out and make you more confident in our service, because we aim to please. Cheers.
“Love this place ! Canada post lost my order and the boutique made me happy 😀 And all the quad flower u can order . I'm for sure order from them again . Hit them up and you won't be disappointed .very big menu and good deals”