My first trip to this dispensary as a medical patient was not the greatest. First of all, I drove seven miles through city streets to get there, after finding the product that I wanted in their online menu. Before leaving my house, I phoned the dispensary and was assured by the person answering that there was sufficient stock for the specific product that I wanted to buy, and saying that I should come over to buy it. Of course, when I got there, they discovered that the product was in fact out of stock, saying that when quantities of something are low, that the count doesn't always properly show in their inventory system. Also, during the full blown epidemic we're in, I was asked to wait by standing on an "X" taped onto the floor six feet in front of the sales counter. That would have been fine, except that the X was also a couple of feet from the only door (through which there was frequent traffic) between the front lobby and the sales floor, so I had to jump back every time that door was opened to avoid exposure. Also, the percentage numbers on the web site for at least the couple of products that I'd focused on weren't accurate for the THC percentage, but were lower than shown. That's a real pain in the *** in my book. It all seemed just a bit sloppy. However, the staff members with whom I met were all accommodating and service-oriented. Due to all of this, I'm giving three stars for service, not due to the way the staff dealt with me in person, but due to the misleading information, intended or not, that I got.
Everyone was very helpful and cool!
From Security to Point of Sale, staff was friendly and courteous. Selection is good and product I purchased was quality.
I love it here! Thank you for your help!
Today was my first time in a dispensary as a medical patient. I was a bit nervous and flustered since there are new restrictions in place for our state. As soon as I walked in, I could tell there was a strict regimen in place to maintain social distance regulations in place. Customers were politely asked to sit down in designated areas, and specific places on the floor were marked for customers to stand or sit, which was super helpful. The staff and employees are very friendly and certainly eased my nerves as a first time customer. As soon as I walked in, the staff was very helpful in guiding me through the process.
I love the feel of this place. There is always someone ready to answer questions or check you out. I especially love sales on special occasions.
Been going,here since October I like that it is very professional and relaxed. Friendly knowledgeable staff. Will help with med card in a very nice intake experience.
Important. I started my patronage at Colombia Care one year ago, gave a sterling first impression review, and have been a loyal patron of the place since. This is an update regarding my 2019 as a customer. I did my due diligence researching a dispensary choice and have maintained tabs on the status of alternate dispensaries in Illinois. Throughout 2019, Colombia Care won out in its field, all things considered. Pick any area of shopping and the dispensary was great if not the best. As for the paramount quality of what product they make available, here medical patients have had a continuum of strengths and forms to choose from while other dispensaries were selling only teenths or none to medical patients! As a point of fact to future patients, my best ever orders have been my latest orders. For some immediate feedback, this is how my last purchase went: Street parking out front, no waiting outside, five minutes waiting inside, my turn and I get an eighth of Verano Motorbreath flower at 34% THC, a Verano Super Glue cartridge at 91% THC, two Mile High Mint bars, and two orange chocolate bars, each at less cost than any other dispensary! Mmmmmph!
Great service and selection for med card holders!
I love how fast & easy the process is. My first visit the staff was so nice & helpful. I got $30 off my first purchase & on top of that 14% off since it was valentines day. I love this dispensary, honestly been trying to compare to others & there isn’t really a comparison. Love that they have deals & take time in making sure us patients are well taken care of, They Take their patient appreciation to a new level. I’ve been there about three-four times already since & it great & fast every time. Shopping on Wednesday’s are even better! Major plus for patient only day, Definitely recommended.