This was my first experience ever in a dispensary. I had no idea what to expect. I made a reservation online for my visit. The people out front who checked me in were warm, friendly, and personable. I felt welcomed. I waited about 10 minutes in the lobby. I filled out a form listing my medications, illnesses pain, and cannabis experience. It was just one page. The pharmacist then called me back to the retail section. He sat down and talked with me for half an hour. We went over my medications and illnesses/types of pain. He was kind and knowledgeable. All my questions were answered. I didn't feel forced to try products that I wasn't interested in. There was nothing shady. No up-selling. He recommended a day time tincture with a 1:1 ratio of THC:CBD and a nighttime tincture of an 8:1 THC:CBD ratio. The prices in my opinion were extremely reasonable. I had a wonderful experience. I look forward to my next visit.