“I shop here monthly since they opened and always have a good experience. All the budtenders are friendly. What really impressed me was when I had a question about CBD strains and the budtender wasn't sure. He simply said he didn't know - then pointed me toward some resources. I appreciate that kind of straight-up honesty. And the parking - it's such a pleasure to be able to pull right up to the door! There are sometimes issues with keeping things in stock, but that's just Juneau. The produce section at Fred's has the same issues; some of that is just out of a store's control.”
“This is the only dispensary I go to - love the variety, and the staff is outstanding - always very friendly, helpful, and willing to answer any and all questions! I've discovered my new favorite strains here and will be returning.”
“The bud tenders were very rude to my gf and I. The woman checking our id’s (for the second time!) when we checked out was very rude as well and kept cutting me off. On top of that, the buds they had were way overpriced (23/g) and sub par. Unlike the other shops that let you look at and smell the product, this place kept everything out of sight and out of smells reach. Lastly, the packaging was poor, lost about 30% of the trichromes to the side of the bag. God knows they won’t be getting my business any time in the future”
We are very sorry you had a negative experience at our shop. We'd like to address a few of your concerns here:
We are diligent about checking IDs and our register requires a date of birth to complete a transaction. We're sorry you found this to be an inconvenience, but our staff is subject to strict rules when it comes to making sure someone is old enough to purchase cannabis. We're told quite often that our prices are the best in town. In fact, we're the only dispensary in Juneau at the moment that publishes our inventory and prices on Leafly. Our packaging for grams is no different than other shops. Also, all of our bud is available for customers to smell and inspect. As for the customer service, we're pretty shocked to hear your experience and would like to know what day and time you visited. If a budtender was less than perfectly friendly to you, we'd like to remedy the issue immediately. If you'd rather stop by the shop and speak with a manager, please do.
“The employee who helped us was great. We are both from the same part of the lower 48 so we had a laugh about the coincidence! Their selection was small and their space is currently under construction but still very nice space and location. It's just passed the cruise ship port area in a little industrial business section near the water. Prices were a little higher than expected on their pre-loaded cartridges but the selection of the strains for them were fantastic. Highly recommend the Pineapple Express blend if you want to relax but not need a nap. Their pre rolled were nice quality. Would recommend to anyone. ”