“Been going here since they opened and have watched the customer service consistently get worse. The store is nice products are good but with all the stores to choose from bad customer service is not worth coming back. After waiting at the door for a unnecessary amout of time we went to use the cash machine and was yelled at because he had not checked our id yet. The people working behind the counter act as though they hate their job and you are an inconvienence by asking them a question.”
I'm so sorry that you were unhappy with the service. If you have been coming to my store for 2 years I"m sure you are aware that entering the store to use the ATM without having your ID checked, is Illegal, and could cause the store to be closed. However you should not have been treated rudely. I'm so sorry about this. I would love to take action, feel free to contact me directly and we can discuss. I would love to earn your business back.