I don't know why but I've been a loyal customer of this place for a while. Most likely because I didn't realize I could get free delivery from literally anywhere but here. I've stood out in the rain and snow for this place and still constantly get skipped in line and made to waste my time coming to a closed place that still lets me place orders on top of many other annoying problems. This is all bad enough but I'm constantly given the wrong change or told I didn't put in the right amount only for them to suddenly find it. I cannot say one way or the other if this place is stealing but I've had my change messed up enough times and as well as have seen other customers become absolutely livid with the attendants over change discrepancy.
I need my medicine. I walk here or Uber. If I had a rewards point for everytime this place has done something goofy to me I wouldn't even be able to tell you what that will get me because the rewards points redemptions don't display anymore and the attendant acted like I was dumb when I told them it no longer appears.
Drive and go anywhere else if you have the ability,
and if you are like me and don't drive don't feel stuck with this place, gLeaf has free delivery to Hagerstown which is something MHWC wishes they could offer.
Lost a long time customer today.
I was a new patient so I pulled in to the drive thru area and waiting for about 20-30 minutes once I got to the “window” I went through the process of checking off some paperwork that is unnecessary but okay I get the dispensary doesn’t want the be liable and what not. Anyway I fill out the paperwork then you basically set up an account on your mobile device and make and order to show you how to do it the next time and then they fill your order and you get a new patient discount and they have discounts everyday so it is pretty cool. The price are high on some things, but that’s all medicinal marijuana. The deals are nice. Over all nice experience and I would go back.
I would note that if you don’t have a mobile device with data this dispensary is going to be difficult and the website was very confusing at first.
The only thing this dispensary needs to lower prices, and increase quality, knowledge and inventory is some competition in Hagerstown. Perhaps one of the best indications they have a local monopoly is that they do bother to post any deals here on Leafly and the “Shop” button on their own website has never worked. I will drive an hour to go somewhere else that tries harder. The main thing going for it is the people seen genuinely nice.