staff was horrible they didn't seem to know a single thing about the Terps or the difference between their own branded concentrates. and all the flower/concentrates I've had from them as a big thumbs down nothing notable just go pick you up some cookies and forget this place existed. thank me later
Let me start by saying their product quality is top notch. The staff is friendly and knowledgeable but this last visit will be my last. Thier service to medial is subpar compared to almost every other medical dispensary. Only 2 medical patients will be served at a time no matter how many there are. Almost every time I have gone lately I have had to wait in line 20-40 minutes while Rec use line flies. That is completely unacceptable. As long as there is a line at medical adult use should not be getting served. We are medical patients with an actual prescription and need not just some person looking to get high for the day. MAC should take lesson from Insa in east Hampton as soon as a med patient walks there are served first. My last visit I waited 45 minutes in the medical line while I counted 20 rec patients get served before I walked out and went down the street to another dispensary’s and was served within minutes. Like I said their product is top notch but so is everyone else in the area and it doesn’t make up for the subpar medical service.
Flower quality (as of 2/2020) is amazing, hands down the best in the state. Never dry, always sticky and stinky, real frosty. Blows all other MA dispensaries out of the water. Service for med is okay but not the best, which I feel is because of the atmosphere — it’s often busy, loud, and no sense of privacy for med. Hope they address this in their new location.
MAC makes every other dispensary seem like they don’t even know how to grow sticky icky. If it’s not MAC, I ain’t for it. The shatter they make in Chicopee is so fire I did not want to even write this review but friends please indulge.
Best nug in mass, love this place, only complaint is it’s super cramped, but the bud tenders kick ass and the weed selection is unlike anything I’ve seen at other dispensaries, super exotic. Highly reccomend.
I live the small Ma & Pa type store feeling! I loved how friendly, knowledgeable and willing to help you without making you feel pressured or rushed which I feel in almost every other dispensary I’ve been to in the past 4 years! I live 2 hours away from this dispensary I happened to be in the area that’s why I stopped by. I never expected it to be as great an experience I had! The only issue I did have was that I order a 1/8 of a particular strain and didn’t check my bag until I got home. When I did I realized they gave me a 1/16 of a strain, I was really looking forward to trying and the strain is actually awesome and works on my chronic pain and back and leg spasms better than any other strain! I would drive the 2 hours just to go back there!
The product is top quality!You can see, taste and feel the love and hard work. The variety of flower they make available unsurpassed. I DO NOT agree with someone's review on the atmosphere. But everyone has a right to their opinion.This is the type of dispensary we need. I don't NEED fancy, I don't smoke that. 😉 The people standing in the recreational line are no different than us in the medical line. We are all there for the same products. Only our "reasons" might vary. There's already enough segregation in this world. I just like to keep it real and this place is as real as it comes. Thank you for showing how it should be done. ❤ I appreciate you!
This is a great shop and the product is amazing. Quick and easy to get in, physical menus that are updated regularly and staff available to answer questions. It was clean and professional and I will be back
Looking for top notch flower in western Mass? It can be found here. Amazing quality — super flavorful and fragrant strains. Medical budtender was very helpful and so nice. Only complaint is that the layout inside is a little awkward for medical patients and there’s little to no privacy when you’re at the counter (basically next to adult use ppl waiting in line).
Very nice set up. Friendly staff ( even though the poor girl at med checkout was being harassed by a customer about things beyond her control she was amazing. Wish I caught her name.) Love the fact you spend $100 you get 5 back on your account. Very nice flower. Buds are beautiful , smell delicious and have the perfect amount of sticky goodness too them. I will be returning!
When Medical first started 4yrs. ago i have been a patient so since other's have opened.. Thank goodness because out of all the ones i have been to Medical Alternative by far in my books is #1. It has a great big variety of choices on there flower, as well as having different levels that meets every need for all patients😀.. Very considered Thank You Mass Alternative hope to have you stay around an keep up your great choices on your menu👍🏻🙃☮
AMAZING FLOWER! Super sticky and definitely NOT dry! They have a strain called purple star fruit that is a great price and sooo pretty! Would highly recommend the wedding crasher and firework OG pre roll. They grow their own flower but wholesale from others which gives a great mixture of product. Definitely visiting often!
The facility is clean and bright with knowledgeable and friendly staff. The flower is some of the best around, very dense and colorful. The medicinal effects are easily felt. There is a large list of hard to find and exotic strains across all product lines. The STRAWBERRY CRUNCH BAR IS A MUST!!!! There are real pieces of strawberries and no weedy aftertaste. I will be visiting frequently.
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