Hi, We are extremely sorry for the inconvenience caused and we totally understand your frustration. Due to the new regulations, we are working hard and to bring on-board products that are fully compliant by the State Of California. In fact, we are forced to close on our regular business days due to the unavailability of compliant products. However, we are speeding up the process and should be operating as per normal by next week. Thanks for your kind understanding and hope you visit us again.
Thank you for your review. We assure you that your review and feedback will give us the opportunity to remedy any problem that may exist and help to improve our service further. In addition, we would like to apologize for the issue that you encountered with your order. In order, for us to escalate your feedback to the team concerned, we would appreciate if you could provide us with more information about your order by contacting us directly at (510)473-8879. Best regards, Team Mellow firstname.lastname@example.org
Thanks for the great review! We aim to please and hope to see you again soon!