Thank you for your review. We assure you that your review and feedback will give us the opportunity to remedy any problem that may exist and help to improve our service further. In addition, we would like to apologize for the issue that you encountered with your order. In order, for us to escalate your feedback to the team concerned, we would appreciate if you could provide us with more information about your order by contacting us directly at (510)473-8879. Best regards, Team Mellow email@example.com
Thanks for the great review! We aim to please and hope to see you again soon!
Awesome! See you soon!