We're so sorry that you weren't given the opportunity to look at and smell the flower in the prepack you were interested in buying. This is definitely not a policy, the person who helped you was misinformed. We've corrected that and encourage you to come back for as many looks and smells as you'd like! We believe in being transparent and have no problem with showing everyone what's inside our prepacks before purchase.
Thanks for taking the time to give us a review - we really appreciate it! We love hearing that you enjoy not only our products, but our aesthetic as well! Again, thanks for the review and also for your service!