Shady company shady employees. At this location cashier shorted my change. Also weigh your flower.
51 customer reviews
PLEASE READ: I travel an hour to get to this dispensary because it’s my favorite. But PLEASE let me tip my budtender 😤🤬. I’ve always been able to but now you won’t let me? Y’all hire them as tipped employees and won’t even let me tip them now.
Medical patient shorted by 13 grams. I purchased four 14g containers of indica popcorn today, and when I got home and opened them, two looked suspiciously light. I weighed them each twice, and found 9g in one and 6 in another. This is absolutely unacceptable. Based on my prior experiences here I would have rated this dispensary much higher, and I am willing to change my review if I am made whole. But if Sunnyside doesn't make this right, not only may I never shop there again, but I will absolutely report this incident to the Illinois Department of Health. I will be expecting to hear from you ASAP, Sunnyside.
Went here last week and Liz was so helpful with all the questions I had. Amazing customer service and have always been welcomed with warm and professional staff. Selections are great and high in quality. Some items such as flower can sell out fast but that is pretty common across the board and the clean facility, welcoming staff, and quality products are worth the wait.
Anita was super helpful when completing my order. Her assistant manager Chelsea gave me a lighter and a dab wipe since it was my first time there! Great customer service and friendly people.
I had an overall fantastic experience during my visit today. Jose R & Richard P did an exceptionally great job assisting me with my order. Sunnyside has been nothing but good to me since I’ve been shopping there & they always seem to fulfill my needs. Great energy in the building. I would definitely recommend everyone to check them out!
I have been shopping here on and off for almost 2 months and recommend you don't use this place unless it's a last resort. This location does not pickup phones EVER. I've tried prob over 30 times in the last week alone. They also don't reply to emails. Twice this week I placed an order that got accepted but I never received a pickup confirmation so I could not enter the store. This means I cannot call, text, email, or physically speak to anyone at this location. Both times they let the order time out after 2-3 hours. There's no way for me to contact them to see why and no feedback of any kind. The service is absolutely terrible and a headache to deal with. I wish the owners would do something about it and actually care about their customers.
Did not have a good experience with sunnyside Cannabis Dispensary. Did love of online ordering a lot of there product are out of stock and lot of their shipping didn’t come to my location for weeks from the original arrival day. Overall I would not recommend this Dispensary.