We apologize that your experience was not to your expectations. Where we understand that our apology does not make up for your experience and we will definitely make sure that our employees study up on the things they are not knowledgeable about to avoid this in the future. Again, we apologize that your experience with our store was not to your expectations and ask that you please give us another chance to prove our true potential. If at any time there is something you are dissatisfied with, feel free to ask for management.
We were having to manually update it there for a while but it should be working properly now. :)