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Theory Wellness - Great Barrington Recreational
394 Stockbridge Rd, Great Barrington, MA
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- ATM
- Recreational
- Debit Cards Accepted
- Storefront
- ADA Accessible
- Veteran Discount
4.7 out of 5 stars36 reviews
Quality | 
Service |
Atmosphere |
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I got there mid-week. There was about a 20-30 minute line outside with about 10-20 minute wait inside. Literally, everyone I bumped into was friendly. The people ahead of me were hilarious and my budtender was super cute and friendly. I'd rate my budtender's knowledge on the products 7/10. Had to look up some questions but it only took a few extra seconds. Now the product- I ordered a few different items. Quality was above my expectation. Definitely recommend!
Dispensary said:
Appreciate the review! We're glad you found what you're looking for. Hope to have you back again soon!
Appreciate the review! We're glad you found what you're looking for. Hope to have you back again soon!
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Hi I've gone 2 times and today for the first time I was able to place a preorder which was very exciting as I have never been able to before and wait times for non preorder orders can be as much as 2-3 hours waiting on line. I placed my order early today and on the way to great Barrington( about 2 hours after they approved my order or accepted it) we get a text that they have no gummies...even though they accepted or approved the order why not check if they are available before they tell you its okay so that you don't waste your day driving somewhere for nothing. Also, currently it still shows on the menu that all items are available still one hour after receiving the notification that they have no gummies???? It takes almost 2 hours to get there to get a text like that is just annoying and it is unnecessary being that the preorder menu is very skeletal in what you can buy and in their explanation of what you can buy which also made me purchase 2 things by mistake and the only way to edit the order is to cancel it...You should be able to change the order before it is filled!!!I am very upset bc that was the reason we were going today(to get gummies) and if I go on the web sight to preorder trying to place a new order it is still allowing me to purchase the gummies which is ridiculous. So which one is accurate do you have them or not???? I am anxiously awaiting new places to open in the area so I don't have to deal with all of the annoying limitations, incorrect info, rude people who work there, and a lack of info therefore making mistakes on what you want to buy very possible. I think i'm done with this place.
Dispensary said:
We're sorry you had this experience. The limits and inventory can pose a challenge from time to time, but we do our best to ensure a smooth experience. We want to make it up to you. Would you mind shooting us a note at feedback@theorywellness.org so we can have a member of our staff reach out to help you out on your next visit? We look forward to hearing from you.
We're sorry you had this experience. The limits and inventory can pose a challenge from time to time, but we do our best to ensure a smooth experience. We want to make it up to you. Would you mind shooting us a note at feedback@theorywellness.org so we can have a member of our staff reach out to help you out on your next visit? We look forward to hearing from you.
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Great quality, helpful staff. Preorder and you'll be in and out in about 5 minutes.
Dispensary said:
Thanks for sharing! Hope to have you back in soon!
Thanks for sharing! Hope to have you back in soon!
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00
Theory Wellness is the best recreational dispensary I have visited yet. There was line outside that lasted about 20/30 minutes but this was on a Sunday about noontime, I was told by others in line that on weekdays there is rarely a line regardless of when you come. The staff were very friendly and helped keep the line moving at a reasonable pace. Their product is high quality and if you're new to Cannabis the staff will walk you through your options. Waiting in line I heard that most of the people were regulars but from out of state, willing to drive upwards of 200 miles for this dispensary, and that's a true test of quality.
Dispensary said:
Thanks for taking the time to share with us. We appreciate this review and are thrilled to hear this kind of feedback. Thanks for taking the time to review and we look forward to having you back!
Thanks for taking the time to share with us. We appreciate this review and are thrilled to hear this kind of feedback. Thanks for taking the time to review and we look forward to having you back!
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00
The staff is always so helpful and pleasant. This is a lovely dispensary with tasteful, cool art and of course great products!
Dispensary said:
We're glad you think so! Look forward to having you back!
We're glad you think so! Look forward to having you back!
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00Great place
Dispensary said:
Thank you for the review! We appreciate it!
Thank you for the review! We appreciate it!
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00
Amazing product and service.
Dispensary said:
Thank you for taking the time to review! Look forward to having you back!
Thank you for taking the time to review! Look forward to having you back!
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00
High quality flower and shatter. Pricey but it is always good. They let you see and smell it before you buy.
Dispensary said:
Deli-style is the way to go! Thanks for taking the time to review.
Deli-style is the way to go! Thanks for taking the time to review.
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00
very friendly and helpful. short trip from NY, highly recommended
Dispensary said:
We're pleased to read this! Thanks for sharing with us!
We're pleased to read this! Thanks for sharing with us!
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Nice people, pleasant atmosphere, prices are steep for concentrates half $35 instead of $30, flower $350 oz instead of $300, carts $40 instead of $30 (rhythm.3)Had their black raspberry and it was delicious but it started oozing out of the mouthpiece 2/3 through. effect was good could be a little more potent. But like I said nice people if you need something and can’t drive further than it’s clutch. Just wish prices and limits would drop to state max across board with 1/8’s of concentrates for $180 or $185 as well not everyone can go in multiple times to get what they want (social anxiety) it’s hard for me to go in once let alone multiple times. Again it does help they are nice but not as much as going once a week let alone 3 times a visit😂
Dispensary said:
Thanks for your feedback here! Prices will come down over time as the market matures, but we appreciate you stopping by regardless! Look forward to having you back!
Thanks for your feedback here! Prices will come down over time as the market matures, but we appreciate you stopping by regardless! Look forward to having you back!
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