I have been a customer here for over 2 years and bought several hundred of the Big Foot 200mg bars, they work great for my arthritis. I average 150 a year. I called to the dispensary friday and requested 14 bars for pick up today, they agreed and said no problem, I have done this numerous times. Today I drove up from Mesa 3 hrs round trip, and they had nothing, sorry busy weekend, give you the discount if you come back tomorrow. Did some errands and returned to the dispensary to try and arrange it for next week. Told by the manager call friday, maybe we will have more maybe. Good thing I did not agree to come back tomorrow. People make mistakes lord knows, but don't give me 3 different stories in 3 days. My trust in this dispensary is gone, I am NEVER coming back.
Dispensary said:To clear up the confusion, When the order was placed over the phone you requested 200mg Big foot bar which we did at the time have in stock. Those bars were set aside for you. When you came in, you than requested for the 200mg CBD+THC Big foot bar. When an order is placed over the phone it is pertinent to include details on any product so we can ensure you are getting the products you need.
It is of our service to please you and get your needs fulfilled. When travelling a far, it's ideal to place your order before hand via phone and we can continue to do that for you, as long as the product is described properly. Photos are always a great idea also to clear up any confusion in the future., which can be sent via email or text.
Thank you for your time.