They are super friendly and so insightful, every time I go in I’m always greeted with a smile. They really do there research and know what will suit you the best I love my visits there. Also that pleasant smell that awaits just beyond the doors is heaven to the nose in my opinion
Great prices, awesome staff, and a solid loyalty points program. I love the high-dose gummies!
Just would like to give a shout-out to Temescal for really doing an amazing job with their decorations for Halloween! The yellow brick road was just the coolest! And thank you always to Rob for being so good to me! No matter what kind of day I’m having I always know I will walk out of Temescal with a smile because of him!
I went to Devine dispensary after seeing they were the only place in the Berkshire area with Skunk #1. .... After research I decided I had to find this and Devine had it... plus moon rocks too which no one else had......both products I got.. the Skunk #1 and the sour deisle moon rocks and the Black cherry moon pebbles where all the best I've had in a long time
Great place but a little disappointed after driving 45 minutes to find they wouldn't honor what was on my invoice, saying 1 ounce was the limit. If so, they shouldn't have sent back the Leafly invoice showing my more ordered products if they weren't going to fill it all.
Madeline was awesome! She helped me pick out an edible and really took the time to explain the ingredients and how everything works. You can tell she’s very knowledgeable about the products she carries, and she made the whole experience easy and comfortable. I appreciated how patient and informative she was while helping me choose something that would be right for me. Great customer service and a great attitude — definitely a budtender who knows her stuff!
Fantastic experience every time I visit. The staff is so friendly and helpful. They love answering all of my questions!
The staff is very knowledgeable and if there's anything they may have questions about, they have a library they can reference to get more information for their customers. They have a very wide variety of flower, pre-rolls, tinctures, edibles, etc. My personal favorite is the multi packs they have for pre rolls. Saving me the time of having to roll when I'm super busy at home. The music and vibe is calming and laid back. They also have number is comfortable sitting area's where you can wait while they tend to other customers. I will definitely be coming back here and recommending it to those that ask.
Excellent customer service. They listened to my needs and gave me exactly what I wanted. Lots of options and a great vibe. Cool spot.
I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.
excellent selection, excellent prices, staff makes great suggestions and is always wonderful.
Come from France and recommend by my brother and this dispensary are really peacefull everything is perfect here ! Thank you ! I recommend it !
I don't know what these other reviews are talking about, but this is one of the best dispos in NY State and the cheapest! The staff is very knowledgeable of their products, they always have great suggestions and they are super friendly they never forget a face. Will always hit this one even tho I live across the river.
Every experience has been excellent. Great product selection and knowledgeable staff.
First visit here this evening (7/26/25). Really cool atmosphere & Very friendly staff. BudTender recommended two great strains
Wonderful environment and fantastic selection! Love the daily deals they have!
Definitely put this shop on your destination list! Awesome, knowledgeable, friendly staff.
There is 1 dispensary in Cohoes, New York.
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